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Sears Retail Sales Representative Interview Questions & Reviews

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Web: www.searshc.com | HQ: Hoffman Estates, IL

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Interview questions and reviews posted anonymously by interview candidates.

Difficulty Rating [?] Based on 3 ratings

2.0

“Easy” Interview

Interview Experience [?] Based on 3 ratings

Positive	33%
Neutral	33%
Negative	33%

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2.0

Easy Interview

Overall Positive Experience

Received and Declined Offer

Interviewed Oct 2011 in Johnson City, TN (took a day)

Talked with HR manager for a while and answered some questions about myself and my experience in the workplace. Typical questions about your strengths, weaknesses, and customer service interactions. I was then interviewed by the Asst store manager and after getting to know me a little better she offered me a job. Both were very nice, easily approachable, and very respectful. Don't wear a suit to one of these interviews though, you will be overdressed for sure. Slacks and a button shirt with tie will work just fine. Overall, it seemed like a good place to work and I got a good vibe from the people in management.

Interview Questions

Explain a time when a customer came to you with a problem. What did you do to handle the situation?

View Answers (1)

An important part of being a sales representative is making sales. Describe your sales experience and what you would do to make your sales pitch better.

View Answers (1)

Reason for Declining

It was for a part-time position, and I was under the impression it was full-time. I explained this to the Asst Store Manager the next day, and she encouraged me to apply for management positions in her store and another nearby. I guess she really liked me!

Other Details

I Applied Online and the interview consisted of a 1:1 Interview.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Negative Experience

Received and Declined Offer

Interviewed Dec 2010 in San Diego, CA (took a day)

I applied online and right after i submitted the application it asked me to make an appointment for my interview.I made an appointment for two days later.The guy that was interviewing me just seemed like he was in a bad mood.He asked me the basics but was giving me attitude about it.It was bad

Interview Questions

What have you done that has been group related and what were your responsibilities for that time?

Answer Question

Reason for Declining

If he was being rude there than i couldnt even imagine how it was gonna be like when i started working so i declined

Other Details

I Applied Online and the interview consisted of a 1:1 Interview.

Helpful Interview?

Yes | No

Inappropriate?

1.0

Very Easy Interview

Overall Neutral Experience

Received and Declined Offer

Interviewed Nov 2008 (took 4 days)

filled out an application and was contacted for an interview a couple of days later. the lady was very nice and read from a set group of questions. nothing unusual or creative just basic customer service question. there was some chit chat as well, i'm guessing that was the personality test :)