Sears Sales Representative Interview Questions & Reviews

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Web: www.searshc.com | HQ: Hoffman Estates, IL

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Updated Oct 9, 2011 – Interview questions and reviews posted anonymously by interview candidates.

Difficulty Rating [?] Based on 3 ratings

2.0

“Easy” Interview

Interview Experience [?] Based on 3 ratings

Positive	33%
Neutral	33%
Negative	33%

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2.0

Easy Interview

Overall Neutral Experience

Interviewed and No Offer

Interviewed Sep 2011 (took 4 days)

After i had applied online for the cashier post advertised, i got an interview call in a day. On the day of interview i was on time and was asked to wait for sometime. After about 10 minutes i was taken to a cabin
and the interview lasted for about 20 minutes. The questions were the typical ones already posted in this site. The interviewer was asking questions from the paper he was holding and noting down the answers given by me. Finally he asked is there anything i wanted to know about the company. Overall the interview was easy and nice.

Interview Questions

What was the difficult situations and how did you overcome?

View Answers (1)

Other Details

The interview consisted of a 1:1 Interview.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed May 2009 (took a day)

I had to fight to even apply. I applied online but I was not sure how to reach out to the store that I was near me. I then went to the store and handed them a resume, approximately a week later they called me in for an interview that was scheduled later that week. I came into the interview early, and the women who was to be my immediate supervisor was dealing with a customer who was irate because he was saying sears was losing money and therefore not giving him his full discount. I was interviewed at 10:00 am, and the my supervisor was already stressed, but more to the point she had to read the questions of a sheet, word for word, (company policy). Again these questions were pretty basic, ranging from where do you see yourself in ten years, to strengths and weaknesses you might have to cite certain examples where I showed my strength, (customer service). Then after we completed the interview she told me I was not for certain hired but that if I could come back 3:00 pm and meet with my co lead, and she found me agreeable then I would be hired. My co-lead was my favorite person in the store and her interview was more personality based, simply a conversation.

Interview Questions

Cite an example where you really exceeded at what you where doing work related, school related,....

Answer Question

Cite an example where you really struggled with something but you where able to overcome

Answer Question

Negotiation Details

The negotiation was simple...
I said 11 would be awesome...
she said 9.5 i said 10
she said the economy is hurting retail and i said okay.

Other Details

The interview consisted of a 1:1 Interview and a Background Check.

Helpful Interview?

Yes | No

Inappropriate?

1.0

Very Easy Interview

Overall Negative Experience

Received and Declined Offer

Interviewed Jan 2009 (took 2 days)

Applied online and took a personality assessment, at the end it offered me the ability to schedule my own interview. I arrived on my schedule day and time to find out after an hour that HR was off and unable to interview me because the stores are not given that information. I was "interview" by another department manager in the waiting area that said that all sounded good and to schedule an interview with the dept manager the next day. Arrived again at the schedule time to find out that the department manager was busy and unable to interview me after waiting TWO hours! Store manager apologized and offered me the job but after the interview experience I knew that this was a company I was not interested in.