Getting an Interview
Getting an Interview
Interviews for Top Jobs at Sedgwick Claims Management Services
- Claims Assistant (8)
- Claims Examiner (8)
- Claims Examiner I (8)
- Customer Service Representative (7)
- Claims Representative (6)
- Claims Professional Trainee - IAP (6)
- Leave of Absence Coordinator (3)
- Disability Specialist (3)
- Claims Examiner III (3)
- Case Manager (3)
- Claims Trainee (2)
- FMLA Specialist (2)
- Data Analyst (2)
- Systems Configuration Consultant (2)
- Claims Examiner II (2)
- Claims Associate (2)
- Claims Adjuster II (1)
- Claims Supervisor (1)
- Customer Service Representative I (1)
- Business Analyst (1)
- SCR (1)
- Service Center Assistant (1)
- Liability Team Manager (1)
- Claims Intake (1)
- Office Assistant (1)
- Operations Manager (1)
- Release Manager (1)
- Direct Marketing Coordinator (1)
- Client Services Manager (1)
- Internal Auditor (1)
Claims Examiner Interview
I applied online – interviewed at Sedgwick Claims Management Services (Chicago, IL) in October 2014.
I submitted my resume on a Friday afternoon and was called to schedule an interview the following Monday. I went to the company location for an interview in front of two Team Leads who had openings as well as the Claim Manager. They were all very friendly and I was contacted within 1 week to set up a telephonic interview with their client that they were interested in me handling. The client interview was just a few questions and lasted no more than 10 minutes. I received an offer one week later.
- Why are you looking for another job? Answer Question
- What are your salary expectations? Answer Question
- What do you look for in a manager? Answer Question
- Give examples of claims you have handled with successful outcomes? Answer Question
- Give examples of claims you've handled with poor outcomes and explain what you could have done different? Answer Question
Other Interview Reviews for Sedgwick Claims Management Services
Claims Examiner InterviewAccepted OfferNegative ExperienceEasy Interview
I applied through a recruiter – interviewed at Sedgwick Claims Management Services.
You will first be contacted by the recruitment team and then will be sent to a specific location. Beware- the company will not allow you to change accounts for a minimum of one year, even then it has to be a promotion and may be blocked by management at your location. Where you start is where you are likely to remain for the remainder of your career with them.
- Why did you chose to go into claims management? (seriously, who choses this field?) Answer Question
I was unable to negotiate more than the hours and they have flex scheduling for salaried workers anyway.
Claims Examiner InterviewAccepted OfferNegative ExperienceAverage Interview
I applied online. The process took 4+ weeks – interviewed at Sedgwick Claims Management Services (Salt Lake City, UT) in July 2013.
They trick you by saying good things, 7.5 hour work week, few claims, not micro managed, and when they suck you in, it is hard to get out because you get used to the PTO.
- What piece of office furniture are you? 1 Answer
Claims Examiner InterviewNo OfferNeutral ExperienceAverage Interview
I applied online. The process took 2 weeks – interviewed at Sedgwick Claims Management Services (Oakland, CA) in April 2013.
There are a series of interviews and also a writing test. First, a third party recruitment company calls for a phone screen. If you qualify, you go in for an in-person interview at the office. It is a pretty standard interview. They ask you about yourself, what you know about the company, etc. If they like you in the interview, they have do 2 writing samples in the conference room.
- Just the writing sample. Answer Question
Claims Examiner InterviewDeclined OfferPositive ExperienceEasy Interview
I applied through a recruiter. The process took a week – interviewed at Sedgwick Claims Management Services (Atlanta, GA) in May 2011.
Recruiter set up face to face interview with hiring manager. Interview was fairly easy and relaxed. Questions were based off experience, a few behavioral questions, for example, "tell me about a time you went over and beyond the call of duty", strengths, weaknesses, etc. Personality test was also required tone considered for position.
- Tell me about you had to meet a deadline and what you did to meet that deadline Answer Question
Claims Examiner InterviewNo OfferNegative ExperienceDifficult Interview
The process took 3 weeks – interviewed at Sedgwick Claims Management Services in September 2011.
Incredibly disappointing experience with Sedgwick. I received a voice mail from the recruiter the week after I applied. I was still employed at the time and could not take the call. I called over my lunch and reached voice mail. Two days later I called again since there had been no response to my previous message, voice mail again. This went back and forth for 3 weeks. In the last couple voice mails I left, I even outlined the best hours to reach me and explained that due to the nature of my job, I could not take cell phone calls during working hours. The last voice mail I left was on a Thursday. On a whim, I called again the following Wednesday and finally reached the recruiter. She initially sounded annoyed that I had interrupted her with my call. She then asked if I would be able to come in for an interview the next day, which I could not. I again explained to her that I did have a full time job and asked her if I could come in the following Thursday since I did not want to make it obvious to my employer that I was looking. I told her that I could do anytime after 4 the following Thursday so I could have time to move things around. She then proceeds to tell me that after 4 would be too late and that she did not think that they could wait another week to interview. She said since she was in their Memphis office and the job was at one of their branches, she would check with them and let me know. I also told her that I would also be willing to do a phone interview and explained that while I was looking, I did not want to put my current position in jeopardy. She basically told me that she would have to contact the branch office before she could tell me anything else. Less than an hour later, I received their standard rejection email for the very same job I had just talked to her about. Needless to say, I was rather irritated by this. Ultimately, I feel that I was rejected simply because the recruiter did not want to put in the work. To tell me that she didn't know if they could wait another week to interview after playing phone tag with me for 3 weeks is incredibly unprofessional. The least she could have done is call me back to tell me what the branch told her and I would have made the extra effort to work with them. I understand that the prospective employer has the upper hand in any situation, but to have left messages back and forth for 3 weeks, one would think that their interest would have gone beyond how easy it is to set up an interview. Just overall a rather disappointing and unprofessional experience.
Claims Examiner InterviewNo OfferNeutral ExperienceEasy Interview
I applied online. The process took 2 weeks – interviewed at Sedgwick Claims Management Services in September 2011.
Received a phone call detailing the position. Had a 10-15 minute phone interview about basic job skills, knowledge of company, etc. Was given a date to go in for a face-to-face interview the next week. Group/panel interview consisted of basic interview questions and took about 20-30 minutes. Was told that a decision would be made within the next week or so. Received a rejection via email about a week and a half after the interview.
Claims Examiner InterviewAccepted OfferPositive ExperienceAverage Interview
I applied online. The process took 1 day – interviewed at Sedgwick Claims Management Services in December 2008.
You will have at least one face to face interview. You have to complete personality test, IQ test, and skills test thru online.
This job is not very everyone, which require special personality. People, office, and work culture are nice. However, you need to be ready to work hard. Caseloads are various depend on which account you work for.
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