Sedgwick Claims Management Services Interview Questions & Reviews
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Updated May 14, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 23 ratings 
“Easy” Interview
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Interview Experience [?] Based on 23 ratings
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| 1–10 of 23 Sedgwick Claims Management Services Interviews | Sort by |
Customer Service Representative at Sedgwick Claims Management Services
Posted May 14, 2012
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jan 2012 (took 2 weeks)
It was great. Relatively quick.
Interview Questions
Negotiation Details
N/A
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, an IQ/Intelligence Test, a Skills Test, a Personality Test and a Background Check.
More Sedgwick Claims Management Services Customer Service Representative Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Claims Examiner at Sedgwick Claims Management Services
Posted Apr 19, 2012
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2.0
Easy Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Sep 2011 (took 2 weeks)
Received a phone call detailing the position. Had a 10-15 minute phone interview about basic job skills, knowledge of company, etc. Was given a date to go in for a face-to-face interview the next week. Group/panel interview consisted of basic interview questions and took about 20-30 minutes. Was told that a decision would be made within the next week or so. Received a rejection via email about a week and a half after the interview.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Background Check, a Personality Test, a Group/Panel Interview and a Phone Interview.
More Sedgwick Claims Management Services Claims Examiner Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Technology at Sedgwick Claims Management Services
Posted Mar 15, 2012
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2.0
Easy Interview
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Overall Negative Experience
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Received and Declined Offer
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Interviewed Feb 2011 (took 2 months)
Very good conversation with HR. I informed HR that I had a pending offer. HR asked me to consider delaying my other offer until they could put something together. Offer was made but never followed up on. Very disrespectful.
Interview Questions
Reason for Declining
Actually HR never came through with solid offer. Still claiming to recruiter they want to hire
Other Details
The interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Claims Assistant at Sedgwick Claims Management Services
Posted Feb 12, 2012
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2.0
Easy Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Dec 2011 in Seattle, WA (took 4+ weeks)
Applied online. A few weeks later, I got an email from a recruiter, saying my resume had been reviewed, and I needed to take a few online tests. I took a personality test and an IQ test, that was more interesting than difficult. Allow some time to complete both of these. I then got a call from a HR recruiter to schedule an interview. I interviewed witha hiring manager who asked the basic questions. I thought it went well, but didn't recieve an offer.
Interview Questions
Other Details
The interview consisted of a Personality Test, an IQ/Intelligence Test and a 1:1 Interview.
More Sedgwick Claims Management Services Claims Assistant Interviews
Helpful Interview?
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No
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Claims Assistant at Sedgwick Claims Management Services
Posted Jan 9, 2012 — 1 of 1 people found this helpful
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1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Dec 2011 in Lake Mary, FL (took 3 weeks)
I applied online and was contacted the next day, however I missed the call and attempted to reach the recruiter at least three time that week leaving messages. She did finally call me at the end of the week ans set up and interview for that following Monday. She sent me a link to take a couple of quizzes, which you can google the answer for some of them. I interviewed with both supervisors who were hiriing. They asked very basic interview questions. I sent a thank you email to the person I interviewed with. After a week I sent one to the recruiter to find out the status, a waited another week and heard nothing. So that third week I emailed the person I actually sat down with to find out the status and to advise why again I thought I would be a great candidate. That same week on Friday I got a call and was offered the position.
Interview Questions
Negotiation Details
They call telling you the salary and benefits. I didn't even try to negotiate because I already was ready to leave my current job.
Other Details
I Applied Online and the interview consisted of a Background Check, a Personality Test, an IQ/Intelligence Test and a 1:1 Interview.
More Sedgwick Claims Management Services Claims Assistant Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Claims Examiner I at Sedgwick Claims Management Services
Posted Jan 1, 2012
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3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Nov 2011 in Nashville, TN (took 3 weeks)
I interviewed with Sedgwick CMS, about a week before Thanksgiving. I thought the interview went fine. I was told after my interview I would know something next week. The following week I received a call from ADP, a background check service. I was told more info was needed from me which I returned the same day. I kept in contact with them and nothing else was needed . I also called and talked with the manager who advised me background checks were being done, which I already knew and that I would know something within the next week. It is now January 1st , 2012. I have not received a call, email or letter letting me know that I did or did not get the job. So I am in complete limbo. This is a horrible way to keep in contact with a applicant, especially after I was told I would know the following week , and a background check done on me and still no offer or denial. By the way they are still posting for the job weekly.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Background Check and a Group/Panel Interview.
More Sedgwick Claims Management Services Claims Examiner I Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Claims Assistant at Sedgwick Claims Management Services
Posted Dec 9, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Nov 2011 (took 3 weeks)
I applied online. There's a IQ/personality/skills test thing they have you take on the official website, I believe. For the test, it's best to pick the answers that indicate you're happy, friendly, etc etc. You can also google the answers for some of the questions they ask. I then got a phone call/email from Human Resources for an interview. The interview was 1:1 with the Claims Supervisor and she was really nice. The questions were basic like why do you want to work for Sedgwick, why do you want to leave your current/last employer, where do you want to go with this job, etc. I emailed her the same day thanking her for the interview. They ended up running a background check on me so I had to provide some references. I called back a week after the interview and left a voicemail hoping to get feedback on what the status was. I didn't get a call back until two weeks after that. I wonder if their first choice candidate backed out at the last second. Who knows.
Interview Questions
Negotiation Details
They call you extending an offer. I asked for a day to think about it. They give you the benefits/salary plan.
Other Details
I Applied Online and the interview consisted of a Background Check, a Personality Test, a Skills Test, an IQ/Intelligence Test and a 1:1 Interview.
More Sedgwick Claims Management Services Claims Assistant Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Representative at Sedgwick Claims Management Services
Posted Nov 21, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jun 2011 (took 2 weeks)
It takes a long time for this company to get back to candidates. Most people wait 1-2 months before the interview process begins. This position requires a phone interview. If you pass you are then given a typing and personality test. If that is passed they do a very thorough background check that takes several days. They do attempt to contact all your employers and do check you education history. After that, if you are telecommuting, you have to wait for your equipment and fill out the required paperwork which may consist of having to drive up to 2 hours to a physical location or if you are too far away participating in a webcam session.
Interview Questions
Negotiation Details
They are pretty stringent in what they pay and the hours for this position. There are occasional opportunities to change hours after you are in the position for a while. Most people do not get raises.
Other Details
The interview consisted of a Background Check, a Personality Test, a Skills Test, a 1:1 Interview and a Phone Interview.
More Sedgwick Claims Management Services Customer Service Representative Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Data Analyst at Sedgwick Claims Management Services
Posted Nov 18, 2011
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4.0
Difficult Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Sep 2011 in Eden Prairie, MN (took 1 week)
phone call from out of state HR rep. set up interview within about 7 days. interview was 2 department personnel (supervisors) alternating questions. behavioral interview style.
Other Details
I Applied Online and the interview consisted of a Group/Panel Interview and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
Case Manager at Sedgwick Claims Management Services
Posted Nov 11, 2011
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Oct 2011 (took 2 days)
I was interviewed at the office. I found the supervisor to be flexible. I was initially interviewed by phone, then had to take an IQ test, and have a background check done. I was not really given a salary offer however but I think the overall experience was positive.
Interview Questions
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview, a 1:1 Interview, an IQ/Intelligence Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
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