Select Portfolio Servicing

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Select Portfolio Servicing Interview Questions

12 Interview Reviews

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Candidate Interview Reviews

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  1.  

    Loan Servicing Representative Interview

    Anonymous Interview Candidate in Salt Lake City, UT
    Anonymous Interview Candidate in Salt Lake City, UT
    Application Details

    I applied online. The process took a weekinterviewed at Select Portfolio Servicing.

    Interview Details

    Went through one interview with two members of management. Very basic interview with general questions. No questions regarding collections but sales. Interview focused on goal driven personality attributes and competitiveness. Entire interview was short. I interviewed during a major hiring event and felt like it was a rushed interview due to the amount of interviews needed to complete. They didn't have an interview room ready because all conference rooms and interview rooms were in use. Had to wait at the door with management and had to squeeze in because others managers were trying to get a room as well. There wasn't a second interview and I received notification from HR.

    Interview Questions
    • Basic interview questions that we're not very job specific.   Answer Question
    Negotiation Details
    No negotiation of pay
    Accepted Offer
    Neutral Experience
    Easy Interview
  2.  

    Service Desk Associate Interview

    Anonymous Interview Candidate in Salt Lake City, UT
    Anonymous Interview Candidate in Salt Lake City, UT
    Application Details

    I applied through a staffing agency. The process took a weekinterviewed at Select Portfolio Servicing in March 2014.

    Interview Details

    As I was a contractor, I went through a phone interview where the most significant question was about my capabilities with customer service. I was expecting a very technical interview for a service desk, but it didn't turn out that way. It seemed that my knowledge on how to build, image and deploy a computer was sufficient.

    Interview Questions
    • I really didn't have one. The interview went plenty fast because the manager was really busy.   Answer Question
    Accepted Offer
    Neutral Experience
    Average Interview
  3.  

    Loss Mitigation Interview

    Anonymous Interview Candidate in Salt Lake City, UT
    Anonymous Interview Candidate in Salt Lake City, UT
    Application Details

    I applied online. The process took a dayinterviewed at Select Portfolio Servicing.

    Interview Details

    I only had one interview which consisted of two managers taking turns asking me situation behavioral questions. There were about 12 questions total and they wrote down every answer word for word. They asked me to speak very slowly as they were slow writers. It was a very basic interview, however, overkill on the behavioral questions which weren't even relevant to the job.

    Accepted Offer
    Neutral Experience
    Easy Interview
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  5.  

    Analyst Trainee Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied through college or university. The process took 4 weeksinterviewed at Select Portfolio Servicing.

    Interview Details

    SPS started recruiting through an information session held on my campus. I applied at the information session as well as online. After 2 weeks I was contacted for an initial phone screen. Mostly questions about resume and academic performance. Less than one week later I was brought in for an interview with the HR recruiter over the analyst program. This was a 30 minute interview that asked behavioral questions (what is your role on a team, talk to me about overcoming obstacles, etc.) After one more week I was called in for the final round of panel interviews. Normally 2-3 of the supervisors will ask questions for close to 45 minutes. The questions revolved around behavior and how quickly you can learn new concepts. Overall SPS had a great recruiting and interview process. They are very upfront with you and thorough in their job descriptions.

    Interview Questions
    • Explain to me a difficult concept from one of your classes.   Answer Question
    Declined Offer
    Positive Experience
    Difficult Interview
  6. 1 person found this helpful  

    Foreclosure Specialist I Interview

    Anonymous Interview Candidate in West Valley City, UT
    Anonymous Interview Candidate in West Valley City, UT
    Application Details

    I applied through an employee referral. The process took 1+ weekinterviewed at Select Portfolio Servicing in June 2013.

    Interview Details

    Phone interview followed by a in person interview where the will ask basic questions like name a difficult situation that has come up at work when there was no senior management. Explained what you did and how you handled the situation

    Interview Questions
    Negotiation Details
    Discussed pay and lack of insurance and what would compensate for it
    Accepted Offer
    Average Interview
  7.  

    Underwriter Interview

    Anonymous Interview Candidate in Salt Lake City, UT
    Anonymous Interview Candidate in Salt Lake City, UT
    Application Details

    I applied through an employee referral. The process took 3 weeksinterviewed at Select Portfolio Servicing in June 2013.

    Interview Details

    be open to shifting work environments and changes in your daily tasks

    Interview Questions
    Negotiation Details
    I didn't negotiate, it's my first job
    Accepted Offer
    Positive Experience
    Average Interview
  8.  

    Loss Mitigation Interview

    Anonymous Interview Candidate in Salt Lake City, UT
    Anonymous Interview Candidate in Salt Lake City, UT
    Application Details

    I applied online. The process took 1+ weekinterviewed at Select Portfolio Servicing in June 2013.

    Interview Details

    Typical cut and dry interview. Two supervisors will be present and they will work together.

    Interview Questions
    • The most difficult question was what you would do with management that was not doing a proper job.   Answer Question
    Negotiation Details
    There was not a negotiation available. I attempted this and they flat said no negotiations.
    Accepted Offer
    Neutral Experience
    Average Interview
  9.  

    Underwriter Interview

    Anonymous Interview Candidate in Salt Lake City, UT
    Anonymous Interview Candidate in Salt Lake City, UT
    Application Details

    I applied through an employee referral. The process took 2 weeksinterviewed at Select Portfolio Servicing in June 2013.

    Interview Details

    It's mostly about whether the management likes you and thinks they'll get along with you; anyone can do the work, it's more about whether they think they want to work with you or not

    Interview Questions
    • Tell about a time you encountered a problem at work and how you solved it   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  10.  

    Loan Representative Ll Interview

    Anonymous Interview Candidate in Salt Lake City, UT
    Anonymous Interview Candidate in Salt Lake City, UT
    Application Details

    I applied online. The process took 5 weeksinterviewed at Select Portfolio Servicing in August 2012.

    Interview Details

    Application, phone interview, in person interview

    Interview Questions
    • How do think you can sell a customer on paying their monthly mortgage when there is the possibilty they could loose their home?   Answer Question
    Negotiation Details
    There was not one.
    Accepted Offer
    Neutral Experience
    Average Interview
  11.  

    Data Analyst Interview

    Anonymous Employee in Salt Lake City, UT
    Anonymous Employee in Salt Lake City, UT
    Application Details

    I applied online. The process took 3 weeksinterviewed at Select Portfolio Servicing in April 2012.

    Interview Details

    Initial pre-screening interview to cover basic qualifications and knowledge. This is followed by a panel interview with 2 or 3 people, seemed to be the hiring manager and a SME. The interview questions were very standard, some simple behavioral questions such as how do you deal with stress, competing priorities etc.

    Interview Questions
    • All of the questions were pretty standard and nothing too unusual. I was not suprised by any questions.   Answer Question
    No Offer
    Average Interview

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