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Sephora Beauty Advisor Interview Questions

Updated Jan 20, 2015
Updated Jan 20, 2015
23 Interview Reviews

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Beauty Advisor Interview

Anonymous Interview Candidate in New York, NY
Anonymous Interview Candidate in New York, NY
Application Details

I applied online – interviewed at Sephora.

Interview Details

I applied online and I got a call like probably like a month I guess it was because I applied during the holidays. Well when they called me I was ask about my availability and why I wanted to work for Sephora, the guy that called me told me they would call me back in a week and if they didn't call me I could call back. So after a week I called back and asked what was the status of my application and they asked me to come in for an interview. Initially was a group interview but I was not available for that day and they gave me another day and it ended up being a one and one interview ( good becuase I personally don't like interviews, and specially group interviews, I always get super nervous). The day of the interview I got there 10 mins early. They took me to the back (office) and the interview started. It was the coordinator and an advisor. They asked the basic questions like past experience with customer service, how was my last job, what would my last manager say about me, why I wanted to for for Sephora and not other company, most of the questions were about customer service I wish I could remember so It could be helpful to anyone else. I didn't get any offer at the point they said they would give me a call before the week ends, so I'm crossing my fingers I get a call back.

Interview Questions
  • Why do you want to work for sephora?
    What would I do if I see an employee stealing some thing from the store ?
    My customer service experienced
    What was my other job like?
     
    Answer Question
No Offer
Average Interview

Other Interview Reviews for Sephora

  1.  

    Beauty Advisor Interview

    Anonymous Interview Candidate in Norfolk, VA
    Anonymous Interview Candidate in Norfolk, VA
    Application Details

    I applied online. The process took 2 daysinterviewed at Sephora in January 2015.

    Interview Details

    Applied online then was called for in person interview. Interview went great hoping to hear back this week. The interviewer realized we had crossed paths at my previous job and it was like a conversation with a friend.

    Interview Questions
    No Offer
    Negative Experience
    Easy Interview
  2. 2 people found this helpful  

    Beauty Advisor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    The process took a dayinterviewed at Sephora.

    Interview Details

    The interview was with five girls all applying for the same position. We sat in a circle and they asked questions regarding team work and how we dealt with customers. Also when was a time you had a difficult customer?

    Interview Questions
    Declined Offer
    Positive Experience
    Average Interview
  3.  

    Beauty Advisor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Sephora.

    Interview Details

    I applied to multiple store locations. One store sent an email for an invitation to a Sephora job fair, 2 called extending invitations for group interviews, and another also sent an email asking me to go in to speak with a manager about opportunities (they just asked for basic information such as availability and basic interview questions for further consideration for a group interview).
    Basic interview questions - past work experience, customer service experiences & expectations, etc.

    Interview Questions
    • What would you do if a customer broke a bottle of perfume shortly after purchasing?   Answer Question
    No Offer
    Easy Interview
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    Beauty Advisor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Sephora in October 2014.

    Interview Details

    I applied online, via the JC Penney website, and the process gets a little weird at the end- I wasn't sure if the application had been submitted, so I went in to ask if it had gone through, and was asked to leave my name and number by an employee who turned out to be the hiring manager. She didn't give me any sort of impression that she was the manager, so that was kind of weird. I finally got a call a month later for what turned out to be a group interview. I felt like my panel of interviewers were disinterested from the get-go (literally from my first answer and for the rest of the interview). They had us pick an item from a basket and "sell" it to them, which made no sense to me because I have never had a beauty advisor at a sephora pitch me a product. Maybe I misunderstood the job role- I thought the job was being knowledgeable in order to provide guidance and help people find products they'd love, not pitch products until something sticks.

    Interview Questions
    No Offer
    Negative Experience
    Difficult Interview
  6.  

    Beauty Advisor Interview

    Anonymous Interview Candidate in New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied online – interviewed at Sephora in October 2014.

    Interview Details

    Applied online, the next day I went at the store and submitted my resume. After 2 days the manager called me for an interview. It was pretty basic since I worked at macys before so there were similar questions to customers and how would you treat them. Make sure you have open availability for seasonal positions because they look for that. The manager said I would hear from her in a couple of days since she's interviewing other candidates as well. I received the call, the next day for an interview with the store manager. Same basic questions. I believe she just asked me what's my availability was. Then she offered me the job. I was offered a very high starting pay since I used to make minimum at macys. Very pleased. Friendly interviewing process and it took only a week.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  7. 1 person found this helpful  

    Beauty Advisor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Sephora can contact you via E-mail and/or phone which is great! They did a quick interview with me and then asked if I could come in for a group interview. The group interview was with a few other people and it seemed as if I was competing with the other two candidates. Questions or behavior and scenario-type questions tailored to the Sephora environment. The interviewers were friendly and professional. The other employees will look at you to see who are possibly their next co-workers, but I perceived them to be curious, but friendly vibes.
    Depending on the position, they warn you that you could go through few interviews and the process can take a bit of time. It was a pleasant experience as far as interviewers go, and I was lucky to be interviewed by a friendly management team.

    Interview Questions
    • Without being too specific, the most complicated question concerned customer service within profitable business operations.   View Answer
    Negotiation Details
    Review salaries on glassdoor.com and be honest with yourself as to how much you truly deserve to be paid. Also, it seems Sephora starts their minimum wage at a higher rate than the other retail stores I applied to.
    Accepted Offer
  8.  

    Beauty Advisor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a weekinterviewed at Sephora in August 2014.

    Interview Details

    The first was a group interview where they asked questions about why Sephora and what would you do in team situations , what is the one thing you think you still need to learn or your previous employer would say you need to work on . The second interview was with the store director who asked me similar questions but was engrossed on the phone the entire time with a personal issue and i felt paid no attention to my actual answers . The third process was a demo . Having done the demo and then met a few other hiring people from other sephora locations i realized that each store has a different approach so beware of what goes on in each store.

    Interview Questions
    • The demo had a lot of questions as to why certain brushes were used and why things were explained in a certain way . their goal as they stated in the beginning was to "fill the basket" and yet when I spoke about a brush in their collection but no provided in the makeup artist brush belt they didn't like that .   Answer Question
    No Offer
    Neutral Experience
    Easy Interview
  9. 3 people found this helpful  

    Beauty Advisor Interview

    Anonymous Interview Candidate in New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Sephora.

    Interview Details

    Alright I applied online to many locations and received a call to schedule an interview. During the phone convo, the manager asked about hours. All said and done I was due to meet the following day. YIKES! Lol first interview she expressed that she, as well as the other managers, would like to get a feel of me. They want to make sure I belong to the sephora family. My advice to you is be fun and be yourself! The first interview went well and we parted ways. I received an email stating it was a pleasure and if I could come in for a second interview. Second interview was also a group interview (didn't mention that about the first one) it went well but she asked a lot more questions that were like...ok I see where you're headed) but as long as you are yourself, honest, and compose your words well, you'll do great. At the end she said we had to meet with the store director. Still waiting for that email but based from what she said I think she likes me. Prayers up and blessings down!

    Interview Questions
    No Offer
    Positive Experience
    Easy Interview
  10.  

    Beauty Advisor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2+ monthsinterviewed at Sephora.

    Interview Details

    It was a group interview. It was super laid back because the managers made you feel completely comfortable. It was 6 of us total and we sat around the room. The questions were basic strengths and weaknesses as well as why you would want to work for sephora. There was no tricky questions at all. We actually joked around a lot. So it went well. Just waiting to hear back.

    Interview Questions
    No Offer
    Positive Experience
    Average Interview

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