Glassdoor is your free inside look at Sephora interview questions and advice. All 102 interview reviews posted anonymously by Sephora employees and interview candidates.
Sephora Interview Questions & Reviews
Getting the Interview 102 Interviews
Interview Experience 84 Ratings
Sales Associate at Sephora
No Offer – Reviewed May 21, 2013 New
Interview Details – I gave my application personally to the manager and she barely even acknowledged me or gave me the time to introduce myself. I found it very disappointing as I was very hopeful to at least get an interview. I guess it was because all the employers were more mature looking women and I look very young compared. But I still found it very rude and i'm sure she barely glanced at my application.
Interview Question – No questions Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
Color Consultant at Sephora
Accepted Offer – Interviewed in Buford, GA May 2013 – Reviewed May 19, 2013 New
Interview Details – Before I applied, I'd visit the store often and became quite friendly with one cast member in particular. I then came in and spoke directly to the manager, who told me they needed people. I took an application and turned it in the next day (I didn't want to look desperate by turning it in there and then). I was called for a one on one interview a week later with the manager and then a makeup trial on a model a few days later. Once they checked out my references, I was offered a job about 2 weeks later.
Interview Question – How would you deal with a rude customer? View Answer
Helpful Interview?
Yes |
No
Problem with this interview?
Cashier at Sephora
Accepted Offer – Reviewed Apr 8, 2013
Interview Details – Call for interview, interview with one manager, interview with another manager, offer (if they want you), reference check, background check, start date
Interview Question – What is the most important department that leaves the customer with the longest lasting impression? View Answer
Negotiation Details – Fight for a reasonable rate based on prior pay history, if you prove you are worthy on the interview, then you will get what you ask for
Helpful Interview?
Yes |
No
Problem with this interview?
Sales Associate at Sephora
Accepted Offer – Interviewed in San Francisco, CA Jan 2013 – Reviewed Apr 8, 2013
Interview Details – It was very quick they asked me bunch of questions and I was hired on the spot!
Interview Question – If on call shift was okay Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
Seasonal Sales Associate at Sephora
Accepted Offer – Reviewed Apr 2, 2013
Interview Details – Group interview-very fun and upbeat
Helpful Interview?
Yes |
No
Problem with this interview?
Cashier at Sephora
Accepted Offer – Interviewed in Des Moines, IA – Reviewed Mar 25, 2013
Interview Details – I picked up an application from the store and heard back within a day for an interview. There was a group interview with two managers and five potential hires.
Interview Question – Name a time when you disagreed with your supervisor Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
Seasonal Make Up Consultant at Sephora
Accepted Offer – Interviewed in New York, NY Oct 2012 – Reviewed Mar 21, 2013
Interview Details – I had 4 interviews and i got the job, At sephora on 5th ave. Loved the pay and the hours were great but overwhelming at first. Then the hours slowly started to decrease because they over hired people. Hours started to suck meaning no hours one week then 20 hours the next. significant drop from 40 hours per week.
Interview Question – why do you want to work here? View Answer
Negotiation Details – they offered more than i expected.
Helpful Interview?
Yes |
No
Problem with this interview?
Lead at Sephora
Accepted Offer – Interviewed in Birmingham, AL – Reviewed Mar 1, 2013
Interview Details – The interview process was average. I was not asked any questions that I can even remember as standing out.
Interview Question – I can't remember, but the Store Director interviewed me. Very average questions. Sephora's policy is that you are flawed anyway and that they need to fix you so that you can do your job better-so unless you bomb, they will accept a few less than perfect responses just as a personal weakness. Answer Question
Negotiation Details – Not really too much negotiation, but your bonus potential should not be a factor in determining how much money you will make-the bonuses are not guaranteed.
Helpful Interview?
Yes |
No
Problem with this interview?
Manager at Sephora
Accepted Offer – Interviewed in San Francisco, CA – Reviewed Feb 9, 2013
Interview Details – Initial communication was minimal and not very friendly, but acceptable. 3 interviews. Interviewers were kind and professional. The offices seem a bit dated and not at the same level one would expect for the brand, but acceptable.
Interview Question – I don't recall a difficult or unexpected question. Questions were standard. Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
Seasonal Sales Associate at Sephora
Accepted Offer – Reviewed Feb 1, 2013
Interview Details – The interview was very informative towards the job. They put you in scenarios and actually coach you through the proper response instead of leaving you to wonder if you did a good job. The interview process did not take long at all and I was able to leave with a satisfactory amount of information concerning hours, pay, and procedures.
Interview Question – How would you handle a customer with a return? View Answer
Helpful Interview?
Yes |
No
Problem with this interview?
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