Sephora
3.4 of 5 489 reviews
www.sephora.com San Francisco, CA 1000 to 5000 Employees

Sephora Sales Associate Interview Questions & Reviews

Updated Mar 29, 2014
All Interviews Received Offers

Getting the Interview 

74%
25%

Interview Experience 

61%
30%
7%

Interview Difficulty 

16 candidate interviews Back to all interview questions
Relevance Date Difficulty
in

Declined Offer

Neutral Experience

Average Interview

Sales Associate Interview

Anonymous Interview Candidate
Chicago, IL

I applied online - interviewed at Sephora in February 2012.

Interview Details – talked to three different people

Interview Question – tell us how many brands we carry   View Answer

Reason for Declining – I didn't like the manager

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3 people found this helpful

Accepted Offer

Positive Experience

Average Interview

Sales Associate Interview

Sales Associate

I applied online and the process took 3 days - interviewed at Sephora.

Interview Details – Whatever you do don't say that you want to work there because you love makeup. The first round of interviews includes sometimes a minimum of 20 people. Just mention how you are there to make them money and to learn the tools that can help you get there.

Interview Question – Typical retail questions   Answer Question

Negotiation Details – After 2 years I told them that I needed a bump from $11 to $14. I was a top sales person so they agreed.

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1 person found this helpful

Accepted Offer

Positive Experience

Average Interview

Sales Associate Interview

Sales Associate
Boulder, CO

I applied in-person and the process took 3 days - interviewed at Sephora in May 2011.

Interview Details – Total normal interview. Asked me about what i was studying in school, what my previous work/job was, asked me why I wanted to work at sephora, asked me what i could bring to the table, asked me my background in the beauty world, asked me about my future goals/plans for after college, etc.

Interview Question – I think the hardest question was "why do you want to work at sephora?" because... i felt like everyone's answer is the same "um, i love makeup?" try to be more creative than me :)   Answer Question

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1 person found this helpful

No Offer

Neutral Experience

Sales Associate Interview

Sales Associate

Interviewed at Sephora

Interview Details – I gave my application personally to the manager and she barely even acknowledged me or gave me the time to introduce myself. I found it very disappointing as I was very hopeful to at least get an interview. I guess it was because all the employers were more mature looking women and I look very young compared. But I still found it very rude and i'm sure she barely glanced at my application.

Interview Question – No questions   Answer Question

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Accepted Offer

Positive Experience

Easy Interview

Sales Associate Interview

Sales Associate
San Francisco, CA

I applied in-person and the process took a day - interviewed at Sephora in January 2013.

Interview Details – It was very quick they asked me bunch of questions and I was hired on the spot!

Interview Question – If on call shift was okay   Answer Question

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Accepted Offer

Positive Experience

Easy Interview

Sales Associate Interview

Sales Associate
Charlottesville, VA

I applied in-person and the process took 5 days - interviewed at Sephora in November 2011.

Interview Details – The interview was very relaxed but professional. I was hired on the spot! That is always a great relief.

Interview Question – How does your previous job experience relate to a position at Sephora?   View Answer

Negotiation Details – I asked for $10 per hour and she offered me slightly less. I accepted because I was initially hired as a seasonal worker and I expected to move up quickly. I have yet to see a raise.

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Accepted Offer

Positive Experience

Average Interview

Sales Associate Interview

Sales Associate
Los Angeles, CA

I applied in-person and the process took 5 days - interviewed at Sephora in August 2012.

Interview Details – they called to schedule an interview the day after I applied. It was a group interview in which they asked about customer service scenarios.

Interview Question – what is you biggest weakness when it comes to customer service   View Answer

Negotiation Details – none

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Accepted Offer

Neutral Experience

Very Easy Interview

Sales Associate Interview

Sales Associate
Brea, CA

I applied in-person and the process took 1 week - interviewed at Sephora in May 2008.

Interview Details – Applied in store and got a call a little less than week later to come in for an interview. Myself and one other girl met with the store director and she asked us a few basic questions, such as, "Why Sephora?" "Tell us about a time when... bad/good customer experience." Absolutely zero experience in cosmetics is required because they will teach you. Obviously it is a plus to have it though. The conversation was very casual, and the store director seemed fun, even if a bit unprofessional. The conversation lasted about 20 minutes. A few days later, I got a call and was offered the job.

Negotiation Details – At the time (4 years ago) I asked for $10.50 and was given $10.50, and as it turns out, about $10 is STILL what they offer new hires, but it seems like they leave some room for negotiation.

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No Offer

Negative Experience

Average Interview

Sales Associate Interview

Sales Associate
Northbrook, IL

I applied online and the process took 1 week - interviewed at Sephora in May 2012.

Interview Details – Standard questions, but manager seemed to be a little confused about my professional experience.

Interview Questions

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No Offer

Positive Experience

Easy Interview

Sales Associate Interview

Sales Associate
New York, NY

The process took a day - interviewed at Sephora in August 2011.

Interview Details – Manager asked me simple questions about how to talk to customers.

Interview Question – "what will you do if one customer ask you for help while assisting another?"   View Answer

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