Sephora Sales Associate Interview Questions

Updated Jul 11, 2014
Updated Jul 11, 2014
18 Interview Reviews

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Sales Associate Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied in-person - interviewed at Sephora in December 2011.

Interview Details

. Sephora is HUGE on customer service so make sure your answer is customer service based. if they ask the broken perfume question, you do an exchange for the client. if they ask about why you want to work there don't make it about makeup. they can make anyone a makeup artist they cant make you customer friendly. Oh and they do a very thorough reference check so make sure who ever you put on there loves you and can vouch for you 100%

Interview Questions
Accepted Offer
Positive Experience
Average Interview

Other Interview Reviews for Sephora

  1.  

    Sales Associate Interview

    Anonymous Interview Candidate  in  Chicago, IL
    Anonymous Interview Candidate in Chicago, IL
    Application Details

    I applied online - interviewed at Sephora in February 2012.

    Interview Details

    talked to three different people

    Interview Questions
    Reasons for Declining

    I didn't like the manager

    Declined Offer
    Neutral Experience
    Average Interview
  2. 3 people found this helpful  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 days - interviewed at Sephora.

    Interview Details

    Whatever you do don't say that you want to work there because you love makeup. The first round of interviews includes sometimes a minimum of 20 people. Just mention how you are there to make them money and to learn the tools that can help you get there.

    Interview Questions
    Negotiation Details
    After 2 years I told them that I needed a bump from $11 to $14. I was a top sales person so they agreed.
    Accepted Offer
    Positive Experience
    Average Interview
  3. 1 person found this helpful  

    Sales Associate Interview

    Anonymous Interview Candidate  in  Boulder, CO
    Anonymous Interview Candidate in Boulder, CO
    Application Details

    I applied in-person. The process took 3 days - interviewed at Sephora in May 2011.

    Interview Details

    Total normal interview. Asked me about what i was studying in school, what my previous work/job was, asked me why I wanted to work at sephora, asked me what i could bring to the table, asked me my background in the beauty world, asked me about my future goals/plans for after college, etc.

    Interview Questions
    • I think the hardest question was "why do you want to work at sephora?" because... i felt like everyone's answer is the same "um, i love makeup?" try to be more creative than me :)   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
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  5. 1 person found this helpful  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    I gave my application personally to the manager and she barely even acknowledged me or gave me the time to introduce myself. I found it very disappointing as I was very hopeful to at least get an interview. I guess it was because all the employers were more mature looking women and I look very young compared. But I still found it very rude and i'm sure she barely glanced at my application.

    Interview Questions
    No Offer
  6.  

    Sales Associate Interview

    Anonymous Interview Candidate  in  San Francisco, CA
    Anonymous Interview Candidate in San Francisco, CA
    Application Details

    I applied in-person. The process took a day - interviewed at Sephora in January 2013.

    Interview Details

    It was very quick they asked me bunch of questions and I was hired on the spot!

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  7.  

    Sales Associate Interview

    Anonymous Interview Candidate  in  Charlottesville, VA
    Anonymous Interview Candidate in Charlottesville, VA
    Application Details

    I applied in-person. The process took 5 days - interviewed at Sephora in November 2011.

    Interview Details

    The interview was very relaxed but professional. I was hired on the spot! That is always a great relief.

    Interview Questions
    • How does your previous job experience relate to a position at Sephora?   View Answer
    Negotiation Details
    I asked for $10 per hour and she offered me slightly less. I accepted because I was initially hired as a seasonal worker and I expected to move up quickly. I have yet to see a raise.
    Accepted Offer
    Positive Experience
    Easy Interview
  8. 1 person found this helpful  

    Sales Associate Interview

    Anonymous Interview Candidate  in  Los Angeles, CA
    Anonymous Interview Candidate in Los Angeles, CA
    Application Details

    I applied in-person. The process took 5 days - interviewed at Sephora in August 2012.

    Interview Details

    they called to schedule an interview the day after I applied. It was a group interview in which they asked about customer service scenarios.

    Interview Questions
    • what is you biggest weakness when it comes to customer service   View Answer
    Negotiation Details
    none
    Accepted Offer
    Positive Experience
    Average Interview
  9.  

    Sales Associate Interview

    Anonymous Interview Candidate  in  Brea, CA
    Anonymous Interview Candidate in Brea, CA
    Application Details

    I applied in-person. The process took 1 week - interviewed at Sephora in May 2008.

    Interview Details

    Applied in store and got a call a little less than week later to come in for an interview. Myself and one other girl met with the store director and she asked us a few basic questions, such as, "Why Sephora?" "Tell us about a time when... bad/good customer experience." Absolutely zero experience in cosmetics is required because they will teach you. Obviously it is a plus to have it though. The conversation was very casual, and the store director seemed fun, even if a bit unprofessional. The conversation lasted about 20 minutes. A few days later, I got a call and was offered the job.

    Negotiation Details
    At the time (4 years ago) I asked for $10.50 and was given $10.50, and as it turns out, about $10 is STILL what they offer new hires, but it seems like they leave some room for negotiation.
    Accepted Offer
    Neutral Experience
    Easy Interview
  10.  

    Sales Associate Interview

    Anonymous Interview Candidate  in  Northbrook, IL
    Anonymous Interview Candidate in Northbrook, IL
    Application Details

    I applied online. The process took 1 week - interviewed at Sephora in May 2012.

    Interview Details

    Standard questions, but manager seemed to be a little confused about my professional experience.

    Interview Questions
    No Offer
    Negative Experience
    Average Interview

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