Sephora USA Cashier Interview Questions & Reviews
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Updated Apr 2, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 5 ratings 
“Easy” Interview
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Interview Experience [?] Based on 5 ratings
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Cashier at Sephora USA
Posted Apr 2, 2012
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4.0
Difficult Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Oct 2011 (took 3 weeks)
Got a phone call a few days after dropping off my cover letter, resume, and application to the store I wanted to work at. When I dropped off the application I was asked a few questions by a manager on the spot. Then had a group interview with the hiring manager, then the store manager, then had to do a demo. They asked the same questions but some of it was like a trick question. They do it to see if the candidates have the personality to fit into the culture of the store. I had to go back once a week for the next interview, took about a month before I was officially hired.
Interview Questions
Other Details
I applied In-Person and the interview consisted of a Group/Panel Interview and a Skills Test.
Helpful Interview?
Yes |
No
Inappropriate?
Cashier at Sephora USA
Posted Feb 6, 2012
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Oct 2011 in San Diego, CA (took a day)
Went to the store and asked for manager, introduced myself and told her i was interested working for sephora. I handed her my resume,she asked me two questions,tell me about youre self? Whats youre availability? She then said thye will call me in for a interview. 2days later they called me in and hada griup interview...theres was 9 of us girls..interview was full of questions andcomapny intorduction and what they expect fromfellow castmembers. Some questions asked( why sephora? Describe a work challengeand how did you overcome it? Whatdid you like beast \ least about youre past job?)
Interview Questions
Negotiation Details
No negotiation
Other Details
I applied In-Person and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, a Skills Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Cashier at Sephora USA
Posted Dec 3, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Oct 2011 (took 2 days)
I found out Sephora was looking for seasonal cashier and overnight stock on Craigslist. I emailed my information and answered all the questions that was provided on a Monday. I got a phone call on Tuesday morning to see if I can come in for an interview in the afternoon so of course I said yes! I came into the store asking for the DIC (Director In Charge) for the interview. The staff was lovely and so nice as well as the DIC. This turned out to be a group interview. It was me and two other girls. We went outside that had tables so we can start the interview process. It was a bit nerve wrecking because I haven't gone for a retail interview in so long since I had work at my previous job for a long time until I had to move. We were sat down and I sat in the middle so I can look directly at my DIC. We went in order even though it didn't have to be like that. The first girl would talk and she was really good. Than I was next and then the next girl. It went around like that for about half an hour I think to an hour. After that was done, DIC said she will give us a call the next day to do a second interview and will require a demo with cashiering.
So I went home and waited for the call. I finally got a call from the DIC and asked if I can do a second interview the next day and of course I said yes! Now it's Wednesday and realize it was a one on one interview. The DIC asked simple interview questions like she did on Tuesday but more about customer service. After that, we did a demo if I were to ring up a client and how would I help the client out. That was about half an hour I think. It didn't take too long. After the process, the DIC said she will give me a call whether I get the job or not which is nice of her to do. She said she would call me the next day which would be Thursday and that she will be calling my references.
So Thursday came by and no phone calls. I did have one of my ex co-worker text me the same day and had told me the DIC from Sephora had called her and my manager about me for references. So I knew somewhat I may get the job but not sure. A whole Thursday went by with no calls. So Friday came by and finally around late evening I got a phone call from the DIC and that was offered a job! I was really happy because I needed a new job so bad since I've moved out of state and need income coming in. Though it's seasonal and it's for a cashier position... it's something! So I had to go to an orientation the next week and after that, a cashier training day! The interview process was really quick. It happened all in one week which is a first for me. Still working until this day and hoping I would get hired on officially but hopefully to a Color Consultant instead of just doing cashier all day, every day. Color is what I do best so I hope they like me enough to keep me on! Gotta work hard in order to get where you want! My advice is every interview process is like a new journey. Whether you get the job or not, it's the fact that they liked you enough to give you an interview than to some 100 other people that had applied. Good luck to everyone!
Interview Questions
Other Details
The interview consisted of a 1:1 Interview and a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Cashier at Sephora USA
Posted Nov 10, 2011
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1.0
Very Easy Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Oct 2011 in Pleasanton, CA (took a day)
This was actually one of most pleasant interviews I've experienced, despite the lack of a job offer.
I asked for an application in person, and submitted it in person the following week. I got a callback for an interview that same day.
I arrived with my resume and a list of references. One of the employees told me the interviewer would be a few minutes, so I looked around at the items, making sure to stay near the back in case she called soon. She called me in after a few minutes, and we started to interview immediately. She was very friendly and very charming, so it really helped make the interview a lot more comfortable. It didn't even really feel like an interview, it just felt like us two girls having a chat.
Afterward, she said that the assistant manager would be having a second round of interviews and would be calling within the week. It's been 2 weeks since the interview and I haven't received any notice, but I still believe this interview was a great experience.
Interview Questions
Other Details
I applied In-Person and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Cashier at Sephora USA
Posted Mar 18, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Mar 2011 (took 3 weeks)
I went into the store exactly 3 weeks ago, asked if they were hiring, and they handed me an application. I left the store to go fill out the application in the food court and then brought it back into the store. Not even 24 hours later I got a phone call to come in for an interview the next week. I had gotten the generic "always accepting applications" line so I wasn't really sure they were actually hiring or not, so I didn't expect a call back on such short notice! The first interview wasn't even really an interview- my interviewer and I hit it off right away so it was basically a discussion about the company, my experience and my goals for about an hour and a half. She told me she was impressed and even though she had other people to interview she was going to "make it happen" for me and to expect a call back the following Monday. She called me back Monday evening to come in the following morning to meet with her Store Director. The second interview was short, about 20 minutes, and basically reiterating everything from the first interview, but we did go over hours and pay expectations, and where I want to progress in this company. A week later, last night actually, I got a call back with an offer. My first day is today!
Interview Questions
Negotiation Details
I was able to negotiate, and when they came back with an offer it was exactly what I had wanted. Just be up front with your employer and give them good reasons on why you should be offered a higher pay.
Other Details
The interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
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