Sephora USA Sales Associate Interview Questions & Reviews
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Updated Feb 6, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 5 ratings 
“Average” Interview
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Interview Experience [?] Based on 5 ratings
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| 1–5 of 5 Sephora USA Interviews | Sort by |
Sales Associate at Sephora USA
Posted Feb 6, 2012
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2.0
Easy Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Aug 2011 in New York, NY (took a day)
Manager asked me simple questions about how to talk to customers.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Sephora USA
Posted Oct 11, 2011 — 0 of 1 people found this helpful
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Aug 2011 in Frisco, TX (took a day)
I walked into Sephora and asked for an application, filled it out and turned it in about an hour later. A nice SA told me that the manager was on break for lunch, but that she would turn it in to her when she gets back. I told the SA my name and that the manager can call me at any time, and went home. The next day I got a call from the manager and she told me she'd like to interview me, and that I'd be interviewing with an assistant manager. We scheduled the interview three days after she called me.
The day of the interview:
I decided to wear all black. Hair pulled back, fitted black pants with a fitted black shirt and ballet flats. I walked in to Sephora about 10 minutes before the interview and I was greeted by a very nice MUA. I told him that I had an interview, and he shook my hand, asked my name, and gave me his. He told me that the assistant manager would be out shortly. I browsed around the store for maybe 20 - 25 minutes before the assistant manager greeted me, shook my hand, and took me to the back.
It was a one-on-one interview, and it went smoothly, but it was very routine - it seemed that maybe there were a lot of other applicants and that I was "just another applicant" that she wanted to get through, which I understand. I wish the interviewer would have been more personable; then I would have been more comfortable. The questions were very typical interview questions: they don't care if you like make-up, they are only concerned about your customer service skills and if you are passionate about helping people. Once the interview was done, she shook my hand and told me that I may receive a phone call within two weeks. I was practically glued to my phone for two weeks, hoping I'd get a call, but I never did. After the two weeks, I called my Sephora store and left a message, asking them if the position has been filled or for an update. Never got a call back. I'm kind of bummed that they never called back, not even to say "no, we've filled the position".
Overall, this Sephora store is filled with great people. I hardly ever find a store with such nice customer service whenever I go in there for my makeup, hair, or skincare needs. They seem to all work together nicely, always smiling, always looking nice, and always helpful. I wanted to be a part of that! Ah well.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Sephora USA
Posted Jul 5, 2011 — 1 of 1 people found this helpful
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jun 2011 (took 5 days)
emailed my resume in response to a craiglist ad,was contacted the next day for a group interview.there were many of us.she told us she would be calling each of us in two days to let us know,she even said she would call us even if we didn't get the job just to be professional.i was contacted as soon as i got home & was offered a phone interview with head hancho.two days later the store contacted me & offered me a job & off to orientation i went.they dont want you to rant about makeup.you have to love people.
Interview Questions
Negotiation Details
i wasn't able to negotiate,she told me what it was going to be & that it is temporary & that it will go up.i was expecting more,but i am pretty satisfied at where i am starting,beings that WILL go up in six months.
Other Details
I applied In-Person and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview and a Background Check.
Helpful Interview?
Yes |
No
View Comments (1)
Inappropriate?
Sales Associate at Sephora USA
Posted Jun 20, 2011
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Nov 2009 in Louisville, KY (took a day)
I had a phone interview with one of the managers followed by a phone interview with the store manager.
Interview Questions
Negotiation Details
I was able to increase the amount of money offered to me based on my experience in the field.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Sephora USA
Posted Jan 5, 2010
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2.0
Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Jul 2009 (took 5 days)
The first contact was by phone and a specific date was set to meet in person.The interview consisted of the assistant manager and store manager asking me questions.They call me the next day
Interview Questions
Negotiation Details
I negociated a hourly pay with them .It was hard at first but I GOT WHAT I wanted
Other Details
I applied In-Person and the interview consisted of a Phone Interview and a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
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