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Sephora USA Seasonal Sales Associate Interview Questions & Reviews

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Web: www.sephora.com | HQ: San Francisco, CA

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Updated Dec 12, 2011 – Interview questions and reviews posted anonymously by interview candidates.

Difficulty Rating [?] Based on 4 ratings

2.2

“Easy” Interview

Interview Experience [?] Based on 4 ratings

Positive	50%
Neutral	25%
Negative	25%

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1–4 of 4 Sephora USA Interviews

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3.0

Average Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Oct 2010 in New York, NY (took 3 days)

I responded to a posting on Craigslist and was called in for a group interview within two days. The group interview was myself, another girl and the Store Director. After 20 minutes worth typical questions, the interview ended. Two days later, I was called, offered the position and accepted. After the holiday season, I was offered a full time position were I did a very simple follow up interview with the Regional Director.

Interview Questions

What would you do if you were assisting one client when another, angry client approached you? Who would you assist first?

View Answers (1)

What caught your attention upon entering the store?

View Answers (1)

Other Details

I Applied Online and the interview consisted of a Group/Panel Interview and a Background Check.

Helpful Interview?

Yes | No

Inappropriate?

1.0

Very Easy Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Nov 2009 (took 5 days)

Although it took a while to get a call to come in for an interview. Management was very warm and friendly. Interview was very informative. There were questions of how you would handle certain situations. Very pleasant experience.

Interview Questions

What would you do if you had two customers needing assistance at the same time?

Answer Question

Other Details

I applied In-Person and the interview consisted of a 1:1 Interview.

Helpful Interview?

Yes | No

Inappropriate?

2.0

Easy Interview

Overall Neutral Experience

Interviewed and No Offer

Interviewed Nov 2010 in Springfield, MO (took 2 weeks)

I applied in person with a cover letter and comprehensive resume'. I was contacted by phone two weeks. I was not told this was a formal interview. The store manager identified herself then launched into a series of questions about my experiences.

Interview Questions

Have you ever used a cash register?

Answer Question

Other Details

The interview consisted of a Phone Interview.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Negative Experience

Interviewed and No Offer

Interviewed Nov 2009 in New York, NY (took 2 days)

The interview process with Sephora was not a difficult one but it was sure misleading. I first had an interview with a lady who was in charge of hiring. I had no experience in make-up but I did have experience in selling. She saw my resume and said she could see me working in the perfume section. So I had two more interview with two different people. The last one was with the general manager. She told me that people that don't really have the experience in a cosmetics store generally start off as a cashier. I find it very misleading how the fist lady who interviewed me told me one thing and a different pay amount only to have the general manager tell me something else. I think they need to better communicate on these things and not waste peoples time.