Serco Group
2.9 of 5 94 reviews
www.serco.com Hook, United Kingdom 5000+ Employees

Serco Group Customer Service Representative Interview Questions & Reviews

All Interviews Received Offers

Getting the Interview 

100%

Interview Experience 

0%
100%
0%

Interview Difficulty 

Average Difficulty
1 candidate interview Back to all interview questions
Relevance Date Difficulty
in

No Offer

Neutral Experience

Average Interview

Customer Service Representative Interview

Customer Service Representative

I applied through a staffing agency and the process took a day - interviewed at Serco Group in February 2012.

Interview Details – The process was pretty straightforward as I went through an agency but was quite disappointed about the interviewers though the interview itself went really well and they decided not to offer me the job because they reckon I am too quiet and will not be able to tackle clients. My advice to anyone looking to work for them would be to be yourself though it's a nice company,I strangely do no feel at a loss not getting the job and their excuse was quite flimsy.

Interview Question – What are your strengths and weaknesses   Answer Question

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response
RSS Feed Embed

Worked for Serco Group? Contribute to the Community!

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Serco Group Customer Service Representative interview questions and advice. All interview reviews posted anonymously by Serco Group employees and interview candidates.