Serco Group
2.9 of 5 94 reviews Hook, United Kingdom 5000+ Employees

Serco Group Customer Service Representative Interview Questions & Reviews

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Customer Service Representative Interview

Customer Service Representative

I applied through a staffing agency and the process took a day - interviewed at Serco Group in February 2012.

Interview Details – The process was pretty straightforward as I went through an agency but was quite disappointed about the interviewers though the interview itself went really well and they decided not to offer me the job because they reckon I am too quiet and will not be able to tackle clients. My advice to anyone looking to work for them would be to be yourself though it's a nice company,I strangely do no feel at a loss not getting the job and their excuse was quite flimsy.

Interview Question – What are your strengths and weaknesses   Answer Question

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