Getting an Interview
Getting an Interview
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- Declined OfferNegative ExperienceAverage Interview
I applied through other source. The process took 3 weeks. I interviewed at Serco Group (Hertford, England (UK)) in August 2015.
I was approached by Serco on LinkedIn and then was asked to attend an interview for the contractor position above. Had to wait for the manager for about 15 mins as they could not find him. Then I was escorted to a meeting room where I met two more people from the GIS team who asked some questions about my GIS experience and work I've done. I found out that their previous GIS guy left a year ago, took all tools, scripts and documentation with him and not much work has been done on OS data updates or anything essential since then. The interview was quite short, it lasted for about 30 mins. Had a feeling that there was no clear vision or leadership in this department; the manager did not even ask a single question. A couple of days later I received a call from HR and they offered me the position as a permanent one. An hour later was called again to tell "erm, we don't have the money for the permanent position", so it's a contract. Asked them to send the paperwork to review before I say Yes or No. I haven't heard from them for a week, then I was emailed with some documents from a 3rd party managing company and was asked to read, fill, sign and return about 15 different documents in 1.5 days. Some of the documents requested very sensitive and confidential information about payments and other details about my previous clients which I refused to supply. (How's that related? No-one would ask for these because it's unethical, of course!) Shortly after sending my rejection email with my objections, I received a call from the HR person whom I was in contact with. He was obviously not used to rejection and acted quite unprofessionally: he was rude & bullying at times during our phone conversation which I ended shortly as I don't take abuse from anyone. Serco then started advertising the above position as a permanent job shortly afterwards, despite telling me earlier that they didn't have the money for it...
- What kind of data have you worked with that might be used by the council? 1 Answer
- No OfferNegative Experience
I applied for the job on the 10th April . The closing date for the job was 7th May. I had a telephone interview around the time of the closing date. I was told that they are waiting for a date in my area for a selection day. However I didn't hear anything. So after a couple of weeks I emailed them to see if I could find anything out. Got a reply the following day. Saying the same thing. That there still waiting for a date for the selection day. But I'm still waiting (30th May 2015)
- No OfferNegative ExperienceAverage Interview
I applied through other source. I interviewed at Serco Group.
I was approached by Serco to attend an interview, I was given very few details about the actual role, then was never contacted by them following the interview, despite sending a chaser. I found the entire experience somewhat muddled and frustrating. This is not a company that I'd be looking at in the future. The actual interview was fine, but were quite specific to particular areas of knowledge that the HR team had failed to share with me, despite requests.
- Standard interview questions, based on CV. Answer Question
- Accepted OfferNeutral ExperienceEasy Interview
I applied through an employee referral. The process took a week. I interviewed at Serco Group (Newcastle upon Tyne, England (UK)) in February 2015.
3 Steps - 1 telephone, 1 group and 1 individual. Mainly competency questions best advice would be confident and use STAR technique. Do research on the company such as their ethics and their core values. e.g. 'Build trust and respect'
- Previous experience, weak point and lots of competency questions. Answer Question
- No OfferPositive ExperienceAverage Interview
I applied online. The process took 4+ weeks. I interviewed at Serco Group (Hook, England (UK)) in November 2014.
3 people in the interview, HR, head of department and another person from closely linked organisation. The interview process was competency based asking question in around my experience related to the job. The process was relaxed, friendly but never the less formal. The Head of department explained the role in detail. The description covered the overall direction the organisation was moving and how they expected this role to further the organisation goals. The job role context was set well.
- Wanted to understand what changes I would make to the organisation and how I would realise these changes. There where number of targeted questions related to the work. Further questions on how commercial experience would help drive the role. Answer Question
- No OfferAverage Interview
I applied through a recruiter. I interviewed at Serco Group.
I had a phone interview after the company contacted me via email. The recruiter was very nice and the questions were easy enough if you are prepared, asked my about my background, my motivations, and my knowledge about Serco and about the company I was supposed to work in.
- Why did you decide to move to the country you are currently living. It wasn't difficult, but I didn't expected it at all. Answer Question
- No OfferNegative ExperienceAverage Interview
I applied online. The process took a week. I interviewed at Serco Group (Bolton, England (UK)) in June 2014.
First was a telephone interview, then a group interview that with 16 other people! We was paired up and given tasks etc and if they person you got paired up with was a stiff like me it's doesn't end well with you!
Helpful (2)No OfferNegative ExperienceDifficult Interview
The process took 1+ week. I interviewed at Serco Group (Hook, South East England, England (UK)) in November 2011.
Role found in Job Board Filled out company application form Interview @ 10 days later Interview arranged by Serco for Friday afternoon i6:00 Interview changed on day to 15:30 Greeted by interviewing manager in reception - Poor initial impression offered a coffee by manager which I accepted - When I asked for sugar in my coffee the manager ripped the top off 2 sachets of sugar with his teeth and pour them into my coffee, nice! We went into interview room where I met another manger both of them interviewed me, I was asked to reprise my CV and first manager became agitated and impatient. He then asked me what I knew about Serco when I mentioned some of the customers that I was aware of and were on the homepage of the Serco website he appeared to be unaware of some of Serco's customers. The interview went downhill fast I was relieved when the manager stated it was working for him and I stated that I had noticed that very soon after the interview had commenced. I thanked him for his time we shook hands and I left - probably one of the worst interviews I have ever had!
- The best I can come up with - Do you know what Serco does? 1 Answer
- Accepted OfferNegative ExperienceEasy Interview
I applied online. The process took 1+ week. I interviewed at Serco Group (Hook, London, England (UK)) in February 2011.
Face to face interview only with hiring manager and junior HR person.
- Nothing really unexpected but had a good wrangle over the difference between a Risk and an Issue. If forecast at 100% probably is an incident in a years time a risk or an issue? 1 Answer
Brief; I was aware of the salary bracket and asked for the top end.
Helpful (3)Accepted OfferNeutral ExperienceAverage Interview
I applied online. The process took 2 weeks. I interviewed at Serco Group (Hooke, England (UK)) in May 2010.
Cv walkthrough, with competency based questions. Why do you want to work for Serco, what motivates you, three words to describe you, reasons for leaving previous roles. What do you like about the role, what do you dislike about the role, recent achievements, recent challenges, examples of conflicting situations and how you overcame conflict
- Recent achievements, financial impact and lessons learnt Answer Question
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