Service Corporation International

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Service Corporation International Family Service Counselor Interview Questions

6 Interview Reviews

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1 person found this helpful  

Family Service Counselor Interview

Anonymous Interview Candidate  in  Houston, TX
Anonymous Interview Candidate in Houston, TX
Application Details

I applied through other source. The process took 2 months - interviewed at Service Corporation International in January 2010.

Interview Details

Very lengthy hiring process. Many interviews and background checks, drug tests, etc... Seemed disorganized. Left alone in interview room for long periods of time. Met with GM, Sales Manager. ASM and Family Service counselor during process.It was greatly helped that I already had a license to sell life insurance.

Interview Questions
  • How many hours do you think it takes to be successful in this line of work?   View Answer
Negotiation Details
No negotiation for this position.
Accepted Offer
Positive Experience
Easy Interview

Other Interview Reviews for Service Corporation International

  1. 1 person found this helpful  

    Family Service Counselor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 2 weeks - interviewed at Service Corporation International in December 2009.

    Interview Details

    Met 4 people on 3 interviews

    Interview Questions
    Negotiation Details
    I asked for higher salary and got it.
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Family Service Counselor Interview

    Anonymous Interview Candidate  in  Ambler, PA
    Anonymous Interview Candidate in Ambler, PA
    Application Details

    I applied through other source. The process took 4+ weeks - interviewed at Service Corporation International.

    Interview Details

    I had two interviews with the sales manager and the regional sales manager. Both were professional and offered their own stories of how they climbed up the ranks. The truth is that if you are even remotely talented as a sales person, you will get the job. The hard part of the job is getting better as a sales professional and most importantly, setting appointments. You are dealing with death on a daily basis and are responsible for dealing with their families in the most professional of ways. So the job is more then sales, and this will get you hired and employed for at least a month. If after a month you don't show signs that you haven't learned how to sell death to those who believe they are immortal, then you are in trouble. Selling pre need cemetery property is unique because there is no reason they shouldn't plan ahead if they care at all about there family. Still, the job is extremely difficult and unless you adapt to the hard sell.. Ex: "Do you love your wife? Then get your checkbook!" And unless you are willing to call every person who ever had their number printed in a phonebook, you will not make the money they tell you. HOWEVER... If you can survive the first year, you have made it further then 95%of everyone else and you have a legit shot at becoming a sales manager as long as you have hit quota 50% of the time.

    Interview Questions
    • What do you tell a wife who doesn't have the money to bury her husband, even though the funeral is minutes away from occurring?   View Answer
    Negotiation Details
    Confusing.
    Accepted Offer
    Positive Experience
    Average Interview
  3.  

    Family Service Counselor Interview

    Anonymous Interview Candidate  in  Houston, TX
    Anonymous Interview Candidate in Houston, TX
    Application Details

    I applied in-person. The process took a day - interviewed at Service Corporation International in February 2012.

    Interview Details

    Group interviews are the norm. The host is looking for people to ask intelligent questions in a professional manner. If you have visible tattos or pink/blue hair... stay home! You will be drug tested. Wear a suit. If you are selected for a one on one interview, be lively and engaging and ask questions.

    Interview Questions
    • What do you think it will take to make it in sales.   View Answer
    Negotiation Details
    You will not be able to negotiate.
    Accepted Offer
    Positive Experience
    Easy Interview
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  5. 1 person found this helpful  

    Family Service Counselor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter. The process took 4 weeks - interviewed at Service Corporation International in October 2010.

    Interview Details

    The first contact was the national reqruiter who pulled my resume from a job site. Then a scheduled interview with the sales manager. Another interview with General Manager. Because the sales sanager was so busy, it took some effort to schedule. The background check is extensive and takes 1 to 2 weeks depending on how many moves you have made. Be upfront about any legal issues or criminal convictions, including your driving record. Once you get into your interview, you will see beautiful locations with elegant furnishings. Everyone who works there will be wearing formal and dark colored business attire. Your apperance matters. You will be formally greeted and offered beverage. Then escorted into a meeting room. At this point, it's easy to make assumptions. The work environment is elegant and well furnished. People who work there are impeccably dressed. You get a sense of success by just walking through the door.

    Interview Questions
    • What would you do if you realized that you made a serious mistake and revealing it could cause a family tremendous emotional pain?   View Answer
    • Are you capable of generating leads and referrals on your own?   View Answer
    • Can you work evenings and weekends?   View Answer
    Negotiation Details
    This is not a negotiation process for this position. If you meet the criteria they are looking for, then the romance begins. You are then told about how sucessful you will be. If you asked about the commision structure, you will be told about the $8.00 base. The benefit package is the slam dunk. The benefit package is exceptional.
    Accepted Offer
    Positive Experience
    Average Interview
  6.  

    Family Service Counselor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through other source. The process took 2 days - interviewed at Service Corporation International in January 2008.

    Interview Details

    I had a phone interview first and then was invited in to tour the property and talk to a manager. The manager was quite friendly and easy to talk to.

    I was offered the job and was required to take a drug test and get a background check.

    Interview Questions
    • Are you comfortable working with people from diverse backgrounds?   Answer Question
    • Do you get easily upset when you see others in grief?   Answer Question
    Negotiation Details
    There is no negotiation. The job pays a low base and commission on sales over a certain amount.
    Accepted Offer
    Positive Experience
    Easy Interview

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