Service Corporation International Family Service Counselor Interview Questions

Updated Mar 20, 2015
9 Interview Reviews

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Helpful (3)  

Family Service Counselor Interview

Anonymous Interview Candidate in Tuscaloosa, AL
Accepted Offer
Positive Experience
Easy Interview
Accepted Offer
Positive Experience
Easy Interview

Application

I applied online. The process took 5 daysinterviewed at Service Corporation International (Tuscaloosa, AL).

Interview

If you look presentable and speak well, they will hire you. You just have to show you can be comfortable with strangers and carry on a conversation. This is a sales job.

Interview Questions

Negotiation

There are no negotiations. You are paid a $7.25 per hour draw against your commissions.

Other Interview Reviews for Service Corporation International

  1. Helpful (1)  

    Family Service Counselor Interview

    Anonymous Interview Candidate
    Accepted Offer
    Negative Experience
    Average Interview
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 2+ monthsinterviewed at Service Corporation International in February 2014.

    Interview

    Very detailed process. It takes a long time....be sure to ask specifically about compensation. This is very misleading and by the time you are hired and pass your insurance exam, it is too late to do much about it.

    Interview Questions

    • How many hours do you anticipate working each week?   1 Answer

    Negotiation

    there is no negotiation. It is what it is.

  2.  

    Family Service Counselor Interview

    Anonymous Interview Candidate in Rockledge, FL
    Accepted Offer
    Negative Experience
    Easy Interview
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 3 daysinterviewed at Service Corporation International (Rockledge, FL) in May 2013.

    Interview

    It was exhausting having to listen to a jerk with an inflated ego who went on and on about his accomplishments, his family, and his past times. It was the strangest experience of my career. I had a total of 5 minutes to discuss my history and aspirations. I was offered the job at end of interview - I guess it was due to my tolerance.

    Negotiation

    All commission - no room for negotiation

  3. Helpful (2)  

    Family Service Counselor Interview

    Anonymous Interview Candidate in Ambler, PA
    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through other source. The process took 4+ weeksinterviewed at Service Corporation International (Ambler, PA).

    Interview

    I had two interviews with the sales manager and the regional sales manager. Both were professional and offered their own stories of how they climbed up the ranks. The truth is that if you are even remotely talented as a sales person, you will get the job. The hard part of the job is getting better as a sales professional and most importantly, setting appointments. You are dealing with death on a daily basis and are responsible for dealing with their families in the most professional of ways. So the job is more then sales, and this will get you hired and employed for at least a month. If after a month you don't show signs that you haven't learned how to sell death to those who believe they are immortal, then you are in trouble. Selling pre need cemetery property is unique because there is no reason they shouldn't plan ahead if they care at all about there family. Still, the job is extremely difficult and unless you adapt to the hard sell.. Ex: "Do you love your wife? Then get your checkbook!" And unless you are willing to call every person who ever had their number printed in a phonebook, you will not make the money they tell you. HOWEVER... If you can survive the first year, you have made it further then 95%of everyone else and you have a legit shot at becoming a sales manager as long as you have hit quota 50% of the time.

    Interview Questions

    • What do you tell a wife who doesn't have the money to bury her husband, even though the funeral is minutes away from occurring?   1 Answer

    Negotiation

    Confusing.

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  5.  

    Family Service Counselor Interview

    Anonymous Interview Candidate in Houston, TX
    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took a dayinterviewed at Service Corporation International (Houston, TX) in February 2012.

    Interview

    Group interviews are the norm. The host is looking for people to ask intelligent questions in a professional manner. If you have visible tattos or pink/blue hair... stay home! You will be drug tested. Wear a suit. If you are selected for a one on one interview, be lively and engaging and ask questions.

    Interview Questions

    • What do you think it will take to make it in sales.   1 Answer

    Negotiation

    You will not be able to negotiate.

  6. Helpful (2)  

    Family Service Counselor Interview

    Anonymous Interview Candidate in Houston, TX
    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through other source. The process took 2+ monthsinterviewed at Service Corporation International (Houston, TX) in January 2010.

    Interview

    Very lengthy hiring process. Many interviews and background checks, drug tests, etc... Seemed disorganized. Left alone in interview room for long periods of time. Met with GM, Sales Manager. ASM and Family Service counselor during process.It was greatly helped that I already had a license to sell life insurance.

    Interview Questions

    • How many hours do you think it takes to be successful in this line of work?   1 Answer

    Negotiation

    No negotiation for this position.

  7. Helpful (1)  

    Family Service Counselor Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 2 weeksinterviewed at Service Corporation International in December 2009.

    Interview

    Met 4 people on 3 interviews

    Interview Questions

    Negotiation

    I asked for higher salary and got it.

  8. Helpful (2)  

    Family Service Counselor Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 4 weeksinterviewed at Service Corporation International in October 2010.

    Interview

    The first contact was the national reqruiter who pulled my resume from a job site. Then a scheduled interview with the sales manager. Another interview with General Manager. Because the sales sanager was so busy, it took some effort to schedule. The background check is extensive and takes 1 to 2 weeks depending on how many moves you have made. Be upfront about any legal issues or criminal convictions, including your driving record. Once you get into your interview, you will see beautiful locations with elegant furnishings. Everyone who works there will be wearing formal and dark colored business attire. Your apperance matters. You will be formally greeted and offered beverage. Then escorted into a meeting room. At this point, it's easy to make assumptions. The work environment is elegant and well furnished. People who work there are impeccably dressed. You get a sense of success by just walking through the door.

    Interview Questions

    • What would you do if you realized that you made a serious mistake and revealing it could cause a family tremendous emotional pain?   1 Answer
    • Are you capable of generating leads and referrals on your own?   1 Answer
    • Can you work evenings and weekends?   1 Answer

    Negotiation

    This is not a negotiation process for this position. If you meet the criteria they are looking for, then the romance begins. You are then told about how sucessful you will be. If you asked about the commision structure, you will be told about the $8.00 base. The benefit package is the slam dunk. The benefit package is exceptional.

  9.  

    Family Service Counselor Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through other source. The process took 2 daysinterviewed at Service Corporation International in January 2008.

    Interview

    I had a phone interview first and then was invited in to tour the property and talk to a manager. The manager was quite friendly and easy to talk to.

    I was offered the job and was required to take a drug test and get a background check.

    Interview Questions

    • Are you comfortable working with people from diverse backgrounds?   Answer Question
    • Do you get easily upset when you see others in grief?   Answer Question

    Negotiation

    There is no negotiation. The job pays a low base and commission on sales over a certain amount.

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