Glassdoor is your free inside look at ServiceSource interview questions and advice. All 19 interview reviews posted anonymously by ServiceSource employees and interview candidates.
ServiceSource Interview Questions & Reviews
Getting the Interview 19 Interviews
Interview Experience 18 Ratings
Inside Sales Representative at ServiceSource
Accepted Offer – Reviewed May 13, 2013 New
Interview Details – Basic interview questions...tell me about a time, strength/weakness, long term goals, etc
Interview Question – Don't remember anything in particular that stood out Answer Question
Negotiation Details – Salary not negotiable
Helpful Interview?
Yes |
No
Problem with this interview?
Customer Service at ServiceSource
Declined Offer – Interviewed in Denver, CO Mar 2013 – Reviewed Apr 9, 2013
Interview Details – The interview process was very good. Very responsibe recruiting team and very willing to provide good details. Office atmosphere was very trendy and comfortable. Interview questions were very detailed.
Interview Question – What do you believe in? Answer Question
Reason for Declining – The pay was a little low.
Helpful Interview?
Yes |
No
Problem with this interview?
Inside Sales Representative at ServiceSource
Declined Offer – Interviewed in Denver, CO Mar 2013 – Reviewed Apr 4, 2013
Interview Details –
I was contacted by a recruiter. They asked me to apply through their website. Then I had a 30 minute phone interview. Then they asked me to send out email references to 4 people (including one manager) before my actual interview.
The interview was... somewhat annoying. It took 2 1/2 hours - met with five different people. One of them dropped several f-bombs during the interview. Interview questions were pretty typical - what motivates you, what's your favorite thing about your current job, etc.
Finally, in the email I'd received confirming the interview, they said to park in the garage at 1735 Stout, right across from the building, and that they would validate your parking. However, at the end of the interview, I asked to have my parking validated and the interviewer told me, "No, I don't think we do that." To me, this demonstrated either a lack of communication in the company, or a certain disingenuousness. If that's how they treat prospective employees, I didn't want to find out how they treat actual employees.
Interview Question – Describe a time when, despite your best efforts, you failed. Answer Question
Reason for Declining – Aside from my negative interview experience, it didn't seem like a culture that I fit in with. Also the pay was substantially less than I'm making at my current job. Why would they recruit me from a different city, then offer substantially less money?
Helpful Interview?
Yes |
No
Problem with this interview?
Inside Sales Representative at ServiceSource
Accepted Offer – Interviewed in San Francisco, CA Oct 2009 – Reviewed Mar 25, 2013
Interview Details – Very short interview process with little done for background check and references. Met with two individuals both of which stated that I would be hired immediately. I had a preliminary phone screen, and then was hired the day I went in for interviews.
Helpful Interview?
Yes |
No
Problem with this interview?
Inside Sales Representative at ServiceSource
Accepted Offer – Interviewed in Nashville, TN – Reviewed Mar 22, 2013
Interview Details – Simple process and has gotten more extensive. The questions are centered around scoring you from a company-candidate matching perspective however the hiring manager always has subjective input.
Interview Question – Questions are scenario based and ask you to pull out lots of information from your experiences. Answer Question
Negotiation Details – N/a
Helpful Interview?
Yes |
No
Problem with this interview?
Senior Sales Representative at ServiceSource
Accepted Offer – Interviewed in Denver, CO Feb 2011 – Reviewed Mar 6, 2013
Interview Details – The initial interview for Inside Sales Representative is fairly simple and is more focused on what qualifications you have gained while working or taking classes in college as these positions are for people right out of college. Typically, you will meet with 4-5 different people, including account managers, team leads, and senior reps depending on which team you're selected for.
Interview Question – Most questions are related to your overall experiences in college related to classwork and previous job experience. Answer Question
Negotiation Details – Negotiation isn't really going to happen as they have a base salary plus commission package and rarely stray away from the base salary.
Helpful Interview?
Yes |
No
Problem with this interview?
Sales Representative at ServiceSource
Accepted Offer – Interviewed in Denver, CO May 2011 – Reviewed Feb 18, 2013
Interview Details –
1st interview is with a recruiter over the phone, basic qualifying questions- should be a breeze and be asked to come in for a face to face.
Next you will meet with Account managers of hiring teams, if they like you the manager will tell you that you are going to meet with another one from their team, if not you may be given another hiring team interview. But, this is a basic interview as well, to feel out your personality and if you fit into their team culture.
Next interview will be with either another account manager or a team lead there interviews with be more day to day and job specific questions. Trying to see if you are made out for sales (not cold calling)- just the sales attitude/personality...
Interview Question – I don't remember specific questions as my interview was 2 years ago, but these managers are young and have been in your shoes no less than 5 years ago. They aren't out to get you, they want to see if you will fit in. Just be you. Answer Question
Negotiation Details – They don't negotiate, they give you an offer letter- if you want it you take it, if not they will backfill.
Helpful Interview?
Yes |
No
Problem with this interview?
Inside Sales Representative at ServiceSource
Accepted Offer – Interviewed in Nashville, TN Jul 2012 – Reviewed Feb 1, 2013
Interview Details –
1. Received pre-screen call from Internal Recruiter
2. Called in for interview with 4 Team Leads/Senior Reps
-This was an interesting process, the questions were good, but the variety in people that interviewed me was so sporadic that I left more confused than anything. Also my direct Account Manager did not feel the need to personally interview me
3. Phone interview with account manager
4. Call from recruiter with job offer
Interview Question – If you were an animal, what would you be? Answer Question
Negotiation Details – None, although you should be able to negotiate salary, SSI does not allow this...meaning no matter how much experience you have (1 year or 20 years) you will only get 28K
Helpful Interview?
Yes |
No
Problem with this interview?
Inside Sales Representative at ServiceSource
No Offer – Interviewed in Denver, CO – Reviewed Nov 19, 2012
Interview Details – Contacted, Phone interview, in person interview
Interview Question – Asked questions about, past employment, all behavioral. Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
Inside Sales Representative at ServiceSource
Accepted Offer – Interviewed in Nashville, TN Feb 2012 – Reviewed Oct 5, 2012
Interview Details – Initial Phone Interview, Live interview reminded me of speed dating. 5+ managers and Team Leads come in one after another and spend 3-5 minutes asking basic interview questions.
Interview Question – What is your biggest weakness? Answer Question
Negotiation Details – No negotiating is offered for salary
Helpful Interview?
Yes |
No
Problem with this interview?
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