Shell Vacations Hospitality
Shell Vacations Hospitality Guest Service Agent Interview Questions & Reviews
Getting an Interview
Guest Service Agent Interview (Neutral Experience; Average Interview)
I applied through other source and the process took a day - interviewed at Shell Vacations Hospitality in January 2013.
Interview Details – I had to fill out an application online AND in person, which took forever to do in person. Have your references, previous employer's info, etc when coming into the interview.
-Why do you want to work here?
-What is your strongest quality?
-If a drunk man came to the front desk and said the men's restroom was on fire, what would you do? Our security is only from 10pm-6am, so what if it was outside of those hours?
-What is your proudest moment?
-What is an obstacle you had to over come at work?
Interview Question – If you were on the phone with an owner and a person came to the front desk wanting to check-in, who would you help first? View Answer
Reason for Declining – With a degree, a full time front desk agent is not the position I planned on having! The position wasn't giving me hope of moving up in the company.