Sherwin-Williams Interview Questions

Updated Sep 14, 2014
Updated Sep 14, 2014
282 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

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Candidate Interview Reviews

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  1.  

    Management Training Program (MTP) Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 months - interviewed at Sherwin-Williams.

    Interview Details

    Very long process. I have had 3 interviews so far and one in store visit and I don't know when it is going to stop.

    Interview Questions
    Declined Offer
    Positive Experience
    Average Interview
  2.  

    Full Time Interview

    Anonymous Interview Candidate  in  Tallahassee, FL
    Anonymous Interview Candidate in Tallahassee, FL
    Application Details

    I applied in-person - interviewed at Sherwin-Williams in May 2010.

    Interview Details

    Now days its all about who you know

    Interview Questions
    Accepted Offer
    Neutral Experience
    Average Interview
  3.  

    Management Training Program (MTP) Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeks - interviewed at Sherwin-Williams in February 2014.

    Interview Details

    The process took about three weeks. I was contacted by a recruiter and was moved on to the next part of the interview which was meeting a store manager. I made sure to bring many questions to the interview to ask. I then conacted the recruiter and was scheduled for a the last and final interview with the district manager.

    Interview Questions
    • What do you consider excellent customer service? STAR format questions, behavioral questions   Answer Question
    Negotiation Details
    no negotiation
    Accepted Offer
    Positive Experience
    Average Interview
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  5.  

    Management Training Program (MTP) Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Applied through the career fair at my school and went in for an on campus interview.

    Interview Questions
    • What is your dream job (Apparently the answer he said he would have said was "to sell Ferraris")   Answer Question
    No Offer
  6.  

    Key Holder Interview

    Anonymous Interview Candidate  in  Fernandina Beach, FL
    Anonymous Interview Candidate in Fernandina Beach, FL
    Application Details

    I applied through an employee referral. The process took 2 weeks - interviewed at Sherwin-Williams.

    Interview Details

    They ask you typical interview questions like why do you want to work here? What would you do or what have you done in past experiences dealing with upset customers? etc… In my experience they like to throw in a fun question to gauge your personality. Most employees are down to earth so don't be intimidated. They are looking for someone who is friendly and smart. Just be yourself and be calm. They don't throw any curve ball questions.

    Interview Questions
    • They may ask you what you know about the company. It's always best to do research on a company before an interview.   Answer Question
    Negotiation Details
    When hired or promoted to key holder you have to have a minimum car insurance coverage. I had to change mine to get the promotion…it was only $10-15 difference and it was worth the pay increase. You also get a pay increase every year being there.
    Accepted Offer
    Positive Experience
    Average Interview
  7.  

    Management Training Program (MTP) Interview

    Anonymous Interview Candidate  in  Lawton, OK
    Anonymous Interview Candidate in Lawton, OK
    Application Details

    I applied online. The process took 3 weeks - interviewed at Sherwin-Williams in February 2014.

    Interview Details

    It began with an email to schedule a phone interview with the area recruiter. After the phone interview, you do an in store interview which was more like a tour or sneak peek to what the wirk place is like with a store manager. After this, there was an interview with the district manager, which we met inside the same store.My FOURTH interview was with the district district HR manager over the phone. The recruiter called me the next day to offer me the position, but I had to accept the offer through an email. The recruiter made contact with me throughout the whole process via email and phone. If we spoke on the phone, he made sure to send a confirmation on what was spoken during the phone calls. It was a very pleasant experience.

    Interview Questions
    • Name a time when you created a project and was criticised for your work?   Answer Question
    • Name a time you had a difficult customer?   View Answer
    Negotiation Details
    Consider the fact that you might not be working in the city that you applied in. Most positions can open any where in the district and you have to be willing to move for the job.
    Accepted Offer
    Positive Experience
    Average Interview
  8. 1 person found this helpful  

    Management Training Program (MTP) Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through college or university. The process took 4+ weeks - interviewed at Sherwin-Williams.

    Interview Details

    Came to college career fair and did interview

    Interview Questions
    Negotiation Details
    no negotiation
    Accepted Offer
  9.  

    Management Training Program (MTP) Interview

    Anonymous Interview Candidate  in  Tucson, AZ
    Anonymous Interview Candidate in Tucson, AZ
    Application Details

    I applied through a recruiter. The process took 3 months - interviewed at Sherwin-Williams in January 2014.

    Interview Details

    I had an experience with the Sherwin Williams (SW) Manager Training Program (MTP) hiring process that blew up in my face (but I did everything well; I didn’t know what was coming). They did not offer me the job, but I got through all 3 stages of the process. In all, because of the holidays and “phone tag”, about 3 months of my time was wasted. It could happen to you. To start, the Area Recruiter for Arizona, Colorado, Salt Lake City (Utah) and Las Vegas called me after finding my resume on CareerBuilder.com. Step 1 in the process to be hired as a Management Trainee (MT) is about an hour-long phone interview. This interview will require STAR format responses. (Google STAR interview). I did as well as I could and the recruiter was positive. You will be required to relocate to a store as an Assistant Manager after your 6-8 week training period. If you are not willing to relocate within your district, it will be a deal-breaker. So the best response is “I can go anywhere! :)!” I said I was definitely willing to move but my preference was Phoenix, AZ. Probably best to not even include a preference. You may end up being placed in a rural store (Google Sherwin Williams stores on Maps to see rural stores). However, she said they took into account people’s preferences, so I stated what mine was. Step 2 is to visit two store managers at two stores near you. I visited both a paint store and a floor-covering store, but I don’t have enough room to tell you about the floor-covering store (it was brand-new and looked like an empty-warehouse place of suffering). I then went after the paint store. I am 23 years old, male, non-Hispanic Caucasian with a BS Business Administration degree from a 4-year University, major: marketing, GPA 3.5. I currently work at The Home Depot as a store-wide merchandiser. Customer Service a big priority, inventory systems, paint department. My education or experience should have made me a preferred candidate for the job. Now, my paint store visit. I was on time and dressed nicely. The store manager and was only 28 years old and 3 years in to Sherwin. He was cool. I met his assistant manager who was only two months in. Both of them went to the same university I went to and did not have to relocate (to another town) for any position they held so far in SW (this is rare). You fill in a worksheet and it takes 1.5 to 2 hours. Step 3, the final step, is an interview with the District Manager, so in my case the guy that oversees almost all stores in Arizona except for Phoenix, AZ (close to 20 stores in Phoenix and Denver). I shaved and put on my suit (looked awesome) and showed up on time at the district office. I did the best I could at this interview, but he talked more than I did. He was serious the whole time, but I tried to smile and nod when his voice increased in volume. One situational question about dealing with an irate customer, but nothing else too hard. He started at a rural store in Kansas as an MT and told me that when he was there, 15 years ago, it must have seemed like the longest year of his life. We talked about placement after training (remember, say anywhere) and advancement to store manager. I thought asking about how I could advance to store manager in the minimum 12 months would make me seem hungry and driven. Bad idea, as he elaborated about how different people take different amounts of time in the assistant manager role and that the initial period before promotion is extremely important to gain experience. I also said that my preference for placement was “urban areas” or, if possible, Phoenix, AZ. I did not push this. He went into depth about the importance for people to go where they were comfortable being for a period of a year or more (so it’s OK to want an urban store?) and that some people said they would go “anywhere” and implied that they were good for rural stores. He did say that they had “a lot of opportunity” in Phoenix and Denver, CO. At the end, he said I would be contacted “later on in the week.” He was positive and gave me the illusion that I could get hired. It was Monday. I went home and sat tight. No one called. One week after the interview, I called the recruiter and she said that candidates would find out about the job one to two weeks after the interview and that she would get back to me in the next few days. Another week passed. No one called. Finally, three weeks after the interview, I called the recruiter and left a polite message. A few days after that, I received an email saying that SW was not interested in hiring me for the MT program because I did not match their “unique hiring needs.” That was a low blow and a disappointment. PROS of the position: Pay and Bonuses. Transfer anywhere. CONS: 44-hour weeks (four 9-hour days weekly), you work either Saturday or Sunday (maybe even both) every week, the store closes at 7 pm, tinting paint, holding customer hands, retail, advances to store manager or sales rep (more hours, stress, responsible for sales).

    Interview Questions
    • Tell us about a time when you presented (or sold) a new idea to someone. How did they react?   Answer Question
    No Offer
    Negative Experience
    Average Interview
  10.  

    Intern Interview

    Anonymous Interview Candidate  in  Austin, TX
    Anonymous Interview Candidate in Austin, TX
    Application Details

    interviewed at Sherwin-Williams in January 2014.

    Interview Details

    4 week process. Heard about the opportunity through an on-campus recruiting event.

    1st interview was behavioral, very straightforward. From there I was put in touch with the Area Manager to schedule a day of shadowing. There was about two weeks between this and the 1st interview. A few days later I received an offer.

    Interview Questions
    • If I were to call your former employer, what would they say is your biggest strength/weakness?   Answer Question
    Declined Offer
    Positive Experience
    Easy Interview
  11.  

    Management Training Program (MTP) Interview

    Anonymous Interview Candidate  in  Austin, TX
    Anonymous Interview Candidate in Austin, TX
    Application Details

    I applied online. The process took 2 weeks - interviewed at Sherwin-Williams in February 2014.

    Interview Details

    Was really fast. I applied online and I got an invitation for a phone interview within a week.

    Interview Questions
    • There was none for me. All the questions were expected.   View Answer
    No Offer
    Positive Experience
    Average Interview

See What Sherwin-Williams Employees Are Saying

 Current Assistant Store Manager in Tampa, FL

Pros: “fantastic benefits, as long as you have a degree you start as an assistant manager, can go anywhere in the united states, great management training program, decent starting salary. bonuses…” Full Review

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