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Shoppers Drug Mart
www.shoppersdrugmart.ca Toronto, Canada 1000 to 5000 Employees
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Shoppers Drug Mart Interview Questions & Reviews

Getting the Interview  33 Interviews

78%
12%
2%

Interview Experience  29 Ratings

72%
24%
3%
33 interview experiences
Updated May 11, 2013
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Interview Outcome:   All No Offer Received Offer

Manager at Shoppers Drug Mart

Accepted Offer – Interviewed in Toronto, ON (Canada) May 2012 – Reviewed May 23, 2012

Interview Details – Three rounds:
Phone interview with recruiter - resume check and behavioural questions
1:1 with hiring manager - very straight forward role fit test, including technical and personal fit
1:1 with SVP - high level discussion

Interview Question – Give examples when you demonstrate ability to take on initiates.   Answer Question

Negotiation Details – There was a very detailed assessment/discussion prior to the offer was issued. As a result, it was very thoughtful and competitive. No need to negotiate.

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Project Manager at Shoppers Drug Mart

No Offer – Interviewed in Toronto, ON (Canada) Apr 2012 – Reviewed May 9, 2012

Interview Details – Phone interview and then 1 on 1 interview with the Directors and one of the VPs.

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Corporate Trainer at Shoppers Drug Mart

Accepted Offer – Interviewed in Jan 2010 – Reviewed May 5, 2012

Interview Details – great

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Cashier at Shoppers Drug Mart

Accepted Offer – Interviewed in Jan 2012 – Reviewed Jan 19, 2012

Interview Details – Dropped off resume in store. Received call 2 weeks later for an interview. I was confident I had the skills to the job. The interview was more whether I could fit with the manager's personality and the store team. After going through many interviews, I finally found my fit.

Interview Question – In your opinion, what is good customer service?   Answer Question

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Beauty Expert at Shoppers Drug Mart

Accepted Offer – Interviewed in Feb 2009 – Reviewed Oct 23, 2011

Interview Details – I walked in with confidence and introduced myself. I have a background in skincare and makeup so was not intimidated and feel very comfortable meeting new people. The manager asked why I wanted to work there and what I can bring to the company. I never once hesitated in my answers and the interview turned into a very nice casual conversation. She asked what I would do if I was put into a tough situation and I just used common sense. There were other regular questions about work flexibility, cleaning duties, cash questions and wage.

Interview Question – What are your faults?   Answer Question

Negotiation Details – I negotiated and started at $11 plus commission. Now 3 years later I'm at $16 plus commission. Although I did transfer to another location. Just show them you would be an asset to their company, don't hesitate and never give them anything negative about yourself. Show confidence, be assertive, be professional and show passion for the work you are applying for. I was asked what my faults would be and it was " I always like to get everything done and want to help my customers and give them the best experience that I sometimes forget to take my breaks." Also there were times I had 3 regulars come in all at the same time to see me and I couldn't get to them fast enough, but were all willing and happy to wait. So turn a negative into a positive. Know what you are worth based on your experience and don't feel bad about asking for a little higher wage because every company will want to pay less and start very low.

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Sales Associate at Shoppers Drug Mart

No Offer – Interviewed in Jul 2011 – Reviewed Sep 15, 2011

Interview Details – I went in to meet the store manager who was very friendly. She took me into a quiet area of the store where we sat down for our interview. I have been in the store numerous times and always found the other employees incredibly friendly which is why I wanted to work there.
She asked a lot of simple questions, why did I want to work there, what did I think I could bring to the company, my availability.

I believe I didn't get called back because she mainly hired college students who would be happy with very few shifts and short hours per week.

Interview Questions

  • Can you tell me about a time where you provided exceptional customer service?   Answer Question
  • Can you tell me about a time where you had to deal with a difficult customer and what you did to resolve the issue?   Answer Question

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Pharmacist at Shoppers Drug Mart

Accepted Offer – Interviewed in Toronto, ON (Canada) Apr 2010 – Reviewed Jul 15, 2011

Interview Details – The company called me for an interview.I attended the interview where I was asked for my previous job experience and my qualifications.They asked me for my availability and why i wanted to work for the company.The asked me what motivates me more at work and if I am an easy going person.

Interview Question – What are our expectations for you?   Answer Question

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Sales Associate at Shoppers Drug Mart

No Offer – Interviewed in Jan 2009 – Reviewed Jul 13, 2011

Interview Details – Discovered during the interview that this position was not what I was looking for.

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Cosmetician at Shoppers Drug Mart

Accepted Offer – Interviewed in Aug 2009 – Reviewed Apr 15, 2011

Interview Details – I had a cousin that worked there and since i was in the cosmetology field and looking for employment, she suggested i talk to to the cosmetics manager, which i did. She got a good first impression from me, called me in for an interview, asked me some questions in regards to customer service and basic cosmetics knowledge and i was hired to start the following day.

Interview Question – What would you recomend for a customer with normal to oily skin as a skin care regime and why?   Answer Question

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Temporary at Shoppers Drug Mart

Accepted Offer – Interviewed in Smithers, BC (Canada) Mar 2011 – Reviewed Mar 14, 2011

Interview Details – I was called to come to the Legion for a group interview. No skills test, drug test or personality test done. WHMIS course provided and given forms to fill out. We were told the salary was $9.00/hr and if anyone didn't like that, they could leave now.

Interview Questions

  • No personal questions asked. As long as we were prepared to show up for $9/hr, that's all they cared about.   View Answer
  • No personal questions asked.   Answer Question

Negotiation Details – No negotiation. We were told not to show up with alcohol or drugs on our breath and not to be late, or there would be no point in giving excuses as we'd be let go. We were told we'd be parcel checked on our way out at the end of the shift. No positive reinforcement or teambuilding.

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