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Shutterfly
www.shutterflyinc.com Redwood City, CA 1000 to 5000 Employees
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Shutterfly Interview Questions & Reviews

Getting the Interview  45 Interviews

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18%
11%

Interview Experience  42 Ratings

40%
23%
35%
45 interview experiences
Updated May 20, 2013
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Interview Outcome:   All No Offer Received Offer

Director, Marketing at Shutterfly

No Offer – Interviewed in Redwood City, CA Apr 2013 – Reviewed May 20, 2013 New

Interview Details – The initial contacts with HR went well - I got scheduled promptly for a phone interview, which was followed by two separate Skype calls a week later. Then I received an invitation to fly out to CA to meet with 7 people over the course of 5 hours. So far, so good. Sent thank you notes to everyone within 20 hours, including the HR coordinator. Sent follow-up note to the hiring manager and her boss a week later. Sent a reminder to the HR recruiter a week later. And another one a week later. After 3 weeks, I still have not heard from them about a decision. Only some excuses from HR about how busy everybody is.

Apparently they came to the conclusion that I'm not the right candidate for this role, but I was disappointed to receive no communication about that decision. And for a senior role like this, after such an extensive process, I expected some feedback as to why I'm not the right person for the job.

Interview Question – Most questions were about how I would tackle the job, and about examples in my previous jobs that relate to specific Shutterfly challenges. Nothing out of the ordinary.   Answer Question

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Customer Analytics at Shutterfly

No Offer – Interviewed in Redwood City, CA Jan 2013 – Reviewed May 1, 2013

Interview Details – After applying online, I was contacted for an initial screening with HR. This was done over the phone. They let me know they would schedule a follow-up interview at the end, this time with the person who would be the supervised in the position. That interview lasted longer and wasn't too technical. It was more about bigger ideas of the project. This was also done on the phone, and at the end, I knew a follow-up would be scheduled.

The last interview was a one-on-one in person interview and it was more technical. The technical aspect wasn't what I was used to where it is like a test. It was more conversational. Overall, people were very friendly and even though I didn't get an offer, a positive experience.

Interview Question – This is hard to answer. Few questions had one right answer. So it was more like talking while trying to read reactions, which was a bit challenging.   Answer Question

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Software Engineer at Shutterfly

No Offer – Interviewed in Redwood City, CA Mar 2013 – Reviewed Apr 27, 2013

Interview Details – I attended the career fair organized by Shutterfly in Sunnyvale, California in the last February and applied to various positions. I was contacted by the HR for this position after 10 days. ------>Had a phone interview scheduled after another week.
Phone Interview Questions
----> Java concepts(Overloading, Overriding, "Static, Final, Finally, Finalized" Keywords etc)
----> Basic SQL questions(Diff between delete and truncate, Database indexing etc.)
----> Basic Linux
----->Basic Testing questions

Got a reply from HR after a week, was called onsite.
In-person Questions
---->BST print level order
---->Lot of shell scripting questions were asked
---->Best Design patterns
----->Data structures basics

Interview Question – Looks like in-depth shell scripting is very much required, one of the interviewer asked only shell scripting for 1 hour.   Answer Question

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Manager at Shutterfly

No Offer – Interviewed in Mar 2013 – Reviewed Apr 11, 2013

Interview Details – Applied online and had a phone interview with an internal recruiter. After the interview, which was purely a review of my background, knowledge about Shutterfly, my interests, etc., she indicated I would be contacted for a face-to-face interview in the next few days. I was a local candidate, and have several years of experience, so I was not surprised to hear this. 10 days later, I received an email (form letter) from the same recruiter, indicating Shutterfly did not have a position that matched my background! In my book, this was nothing more than a passive means of age discrimination.

Interview Question – I was asked about salary expectations. I knew this position paid less than I had made in my last position, and indicated I was willing to start at a lower rate than I recently worked at.   Answer Question

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Senior Software Engineer at Shutterfly

No Offer – Interviewed in Jan 2013 – Reviewed Mar 6, 2013

Interview Details – My friend referred for a open position, got email and a telephonic interview was scheduled after clearing phone interview I was called for onsite interview where was interviewed by 4 people covering algorithms to data modeling quetions.

Interview Question – Binary search tree natural order verification algorithm.   Answer Question

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Senior Manager, Corporate Strategy at Shutterfly

No Offer – Interviewed in Redwood City, CA Jul 2012 – Reviewed Jul 28, 2012

Interview Details – First round phone interview went well. She promised to call back within 4 days either way. Weeks later...nothing despite several follow-up emails.

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Partner Marketing at Shutterfly

No Offer – Interviewed in Redwood City, CA Aug 2011 – Reviewed May 22, 2012

Interview Details – I had a phone screen interview with an internal recruiter then an interview with 5 marketing team members for a Partner Marketing position. This was a pretty rigorous interview and I was there for about 3 hours. I was told I was a strong candidate. I was well-qualified for the position and I have an MBA. A few days after the interview I had an offer from another company. I emailed both the recruiter and the hiring manager. I told them I had another offer and wanted to know if they had a decision. They never responded. I understand that if they had come to a decision but to outright not respond is terrible. I think it is very unprofessional to ask someone to come for an interview for three hours and not respond to status of hiring. I did not hear back from them for several months and then when I finally did hear from them I received a canned email response that I was not being considered for the position. With a 3-4 hour in-person interview invested the company should have at LEAST responded to my inquiries with an email or better yet a personal phone call. The fact that Shutterfly recruiters and hiring manager never responded to my emails post-interview, nor contacted me after the interview I find very unprofessional. This has changed my mind about the integrity of the company. I no longer use Shutterfly for personal uses either because I am so outraged out how they conduct business. I tell friends and family not to use Shutterfly. I was a HUGE advocate of the company prior to this interview but the fact that they would waste my time interviewing and then be so disrespectful as to not let me know the status after is not appropriate. It sends a signal that employees are disposable. I now have a great job but I will forever dislike Shutterfly.

Interview Question – ROI on marketing solutions.   Answer Question

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Customer Service Representative at Shutterfly

No Offer – Interviewed in Sunnyvale, CA Apr 2012 – Reviewed May 15, 2012

Interview Details – I was contacted to come in for an interview. Originally I was scheduled to meet with 2 people and the manager. I met with one rep and the manager. I came in with a copy of my resume and the interview schedule. The representative I met with was professional. She had 5 interview questions on a piece of paper. I thought the interview had gone well until I met the manager. The manager appeared very unfriendly-she did not smile or make eye contact. The interview with her only lasted about 10 minutes. I got the feeling she decided not to hire me as soon as she walked in the door, even though I was asked questions like "This position will move very quickly-when can you start?". Subsequently I did not hear back from TinyPrints, even after sending an email to inquire about the status of the position, which is now marked as "closed" on the JobVite site. I would not recommend this company to others. Pay is very low and there was mention of having to work 7 days a week during the holiday season.

Interview Question – Tell me about a time when you gave out too much information?   Answer Question

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Marketing Manager at Shutterfly

No Offer – Interviewed in Sunnyvale, CA Oct 2011 – Reviewed May 15, 2012

Interview Details – Was contacted by a recruiter within days of submitting my resume. She was really friendly, and we had a great conversation. Unfortunately the position was put on hold.

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Call Center Representative at Shutterfly

No Offer – Interviewed in Tempe, AZ Oct 2011 – Reviewed Mar 1, 2012

Interview Details – The process took place over three sessions. It began with the initial phone interview concerning my resume and past employment. Second was the one-on-one interview where I spoke with one of the managers, also discussing past employment. We also discussed possible customer scenarios and how I would handle them. The third interview was a skills test for typing, comprehension and taking calls from irate customers.

Interview Question – If a customer called up and was irate and screaming at you over the phone, how would you handle it?   View Answer

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