Shutterfly Interview Questions & Reviews
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Updated May 22, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 36 ratings 
“Average” Interview
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Interview Experience [?] Based on 36 ratings
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| 1–10 of 36 Shutterfly Interviews | Sort by |
Partner Marketing at Shutterfly
Posted May 22, 2012
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4.0
Difficult Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Aug 2011 in Redwood City, CA (took a day)
I had a phone screen interview with an internal recruiter then an interview with 5 marketing team members for a Partner Marketing position. This was a pretty rigorous interview and I was there for about 3 hours. I was told I was a strong candidate. I was well-qualified for the position and I have an MBA. A few days after the interview I had an offer from another company. I emailed both the recruiter and the hiring manager. I told them I had another offer and wanted to know if they had a decision. They never responded. I understand that if they had come to a decision but to outright not respond is terrible. I think it is very unprofessional to ask someone to come for an interview for three hours and not respond to status of hiring. I did not hear back from them for several months and then when I finally did hear from them I received a canned email response that I was not being considered for the position. With a 3-4 hour in-person interview invested the company should have at LEAST responded to my inquiries with an email or better yet a personal phone call. The fact that Shutterfly recruiters and hiring manager never responded to my emails post-interview, nor contacted me after the interview I find very unprofessional. This has changed my mind about the integrity of the company. I no longer use Shutterfly for personal uses either because I am so outraged out how they conduct business. I tell friends and family not to use Shutterfly. I was a HUGE advocate of the company prior to this interview but the fact that they would waste my time interviewing and then be so disrespectful as to not let me know the status after is not appropriate. It sends a signal that employees are disposable. I now have a great job but I will forever dislike Shutterfly.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Representative at Shutterfly
Posted May 15, 2012
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2.0
Easy Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Apr 2012 in Sunnyvale, CA (took a day)
I was contacted to come in for an interview. Originally I was scheduled to meet with 2 people and the manager. I met with one rep and the manager. I came in with a copy of my resume and the interview schedule. The representative I met with was professional. She had 5 interview questions on a piece of paper. I thought the interview had gone well until I met the manager. The manager appeared very unfriendly-she did not smile or make eye contact. The interview with her only lasted about 10 minutes. I got the feeling she decided not to hire me as soon as she walked in the door, even though I was asked questions like "This position will move very quickly-when can you start?". Subsequently I did not hear back from TinyPrints, even after sending an email to inquire about the status of the position, which is now marked as "closed" on the JobVite site. I would not recommend this company to others. Pay is very low and there was mention of having to work 7 days a week during the holiday season.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
More Shutterfly Customer Service Representative Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Marketing Manager at Shutterfly
Posted May 15, 2012
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Oct 2011 in Sunnyvale, CA (took a day)
Was contacted by a recruiter within days of submitting my resume. She was really friendly, and we had a great conversation. Unfortunately the position was put on hold.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview.
More Shutterfly Marketing Manager Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Associate Marketing Manager Summer Intern at Shutterfly
Posted May 14, 2012
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Apr 2012 (took a day)
Did a phone interview with a Sr. Marketing Manager.
Pretty general questions about my background. Also got asked a few questions related to the position and how I would actually perform the project I will be working on.
Interview Questions
Other Details
The interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Call Center Representative at Shutterfly
Posted Mar 1, 2012 — 1 of 1 people found this helpful
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Oct 2011 in Tempe, AZ (took 3 days)
The process took place over three sessions. It began with the initial phone interview concerning my resume and past employment. Second was the one-on-one interview where I spoke with one of the managers, also discussing past employment. We also discussed possible customer scenarios and how I would handle them. The third interview was a skills test for typing, comprehension and taking calls from irate customers.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Skills Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Marketing Analyst at Shutterfly
Posted Feb 27, 2012
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2.0
Easy Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Feb 2012 in Redwood City, CA (took 1 week)
I am not sure if I oversold during the phone interview which lasted for an hour. I had to meet with 4 people for face to face interv .the interview lasted three and half hours.Yes Record. some Sql questions, Analytical tools....why shutterfly blabalba...then with the hiring manager a case study where I had a spreadsheet. bunch of lines of quarterly data not properly set for analytical purposes, more of dashboard views.
Great team , great place to work., too bad I didn't get the job.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Presentation, a Skills Test and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
Engineering at Shutterfly
Posted Jan 8, 2012
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Mar 2011 in San Mateo, CA (took 2 days)
I spoke with 9 different team members at Shutterfly. The interview process was very well-organized. The interviews ranged from fairly technical to generally business oriented. The company culture is close-knit and collaborative. The organization is very much matrix-oriented, with product management separate from engineering. I'd advise a technical job candidate to focus very much on tech execution and a product management candidate to stay away from strong technology opinions.
Interview Questions
Other Details
I got the interview through an Employee Referral and the interview consisted of a 1:1 Interview and a Phone Interview.
More Shutterfly Engineering Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Marketing Manager at Shutterfly
Posted Dec 18, 2011
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Oct 2011 in Redwood City, CA (took 2 months)
The interview process begins with the typical screening interview with the Sr HR Manager, followed by the Hiring Manager and then others as applicable. Initial round is by phone and then you're brought in person. Standard interview questions, nothing too tough or out of the ordinary. Everyone I interviewed with was very nice. There was some delay in communication between rounds - which I'm guessing is due to interviewing with other candidates. But in my opinion, the professional thing to do is to stay in touch even if it's to say we're interviewing others - I know I'm not the only one you're talking to.
Interview Questions
Negotiation Details
The HR Managers are seasoned negotiators. Be sharp, don't give in. Write down what you are told at different times so you can compare your notes and have leverage when negotiating.
Other Details
I Applied Online and the interview consisted of a Background Check, a 1:1 Interview and a Phone Interview.
More Shutterfly Marketing Manager Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Client Services Manager at Shutterfly
Posted Dec 1, 2011
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1.0
Very Easy Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Oct 2011 in Phoenix, AZ (took 2 days)
Two phone interviews. The first was routine gatekeeper stuff. The second interview was with an HR staffer in Phoenix and it left a bad taste, in that the position was central to a group growth strategy, and yet I felt like I was interviewing for an entry-level position. There were only the most basic, cookie cutter questions. When I posed questions, this person had very few answers and it almost seemed like I was offending them. The whole process seemed like I was with a first timer .. strange.
Interview Questions
Other Details
The interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Representative at Shutterfly
Posted Nov 17, 2011
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1.0
Very Easy Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Sep 2011 in San Jose, CA (took 5 days)
A recruiter with Shutterfly contacted me on the phone after I applied at a subsidiary of Shutterfly, called Tiny Prints. She did most of the talking telling me about the company and the position. The recruiter seemed pretty impressed and she was enthused to have me move forward with the next step, which would have been a phone interview with the hiring manager. She emailed me the following four days letter:
"We want to thank you for taking the time to connect with us for a position here with Shutterfly/Tiny Prints. We carefully reviewed your background and experience, and though we do not have a position that is a strong match with your qualifications at this time, we will be keeping your resume active in our database..."
Too bad I couldn't at least get an interview with the hiring manager first. My only guess is she Googled me or spoke with a former employer who blackballed me because I was very qualified and at least should have had a chance to bomb in the actual interview before receiving that letter.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview.
More Shutterfly Customer Service Representative Interviews
Helpful Interview?
Yes |
No
Inappropriate?
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