Shutterfly Interview Questions

Updated Jul 30, 2015
89 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

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Candidate Interview Reviews

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  1.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Accepted Offer

    Application

    I applied online – interviewed at Shutterfly.

    Interview

    It's a beautiful facility! First, I interviewed with a team leader- we talked about the job in general and she asked a few questions. These questions pertained to handling customer service situations, life questions and scheduling questions. Next, I interviewed with a manager- the questions were the same. Great process!

    Interview Questions

  2. Helpful (1)  

    Production Artist Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a staffing agency. The process took 1+ weekinterviewed at Shutterfly in October 2013.

    Interview

    Hiring process was very thorough. I went through three different interviews - phone, initial, then follow up. I was very impressed with the interviewer.

    Interview Questions

    • There were specific questions about the software they use (Adobe) that, while not difficult, would definitely weed out any one who wasn't familiar with the programs.   Answer Question

    Negotiation

    There was no negotiation. They offered a position at a certain level of pay, and I could either accept or decline it.

  3. Helpful (1)  

    Declined Offer
    Average Interview

    Interview

    quite an unorganized interview, HR never kept a track of email communication, had to reconfirm the interview multiple times and in spite of the back and forth emails the architect who was supposed to interview never showed up. the manager who was supposed to interview was late, had a last minute interview by a manager who was not scheduled to interview.

    Interview Questions

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  5.  

    Senior Marketing Manager Interview

    Anonymous Interview Candidate in Redwood City, CA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2+ weeksinterviewed at Shutterfly (Redwood City, CA) in August 2013.

    Interview

    First HR called for a phone screen, then I was scheduled to come into the office for a series of in-person interviews with the 5 people I'd be working with. Then, HR called back and made me an offer. The in-person wasn't difficult, just was long and it's always hard to stay fresh by that last person.

    Interview Questions

    • For this role, they wanted to know my familiarity with direct mail marketing   1 Answer

    Negotiation

    It was a set contract range. I had another opportunity, so I leveraged for the highest rate I could.

  6. Helpful (2)  

    Senior Manager Interview

    Anonymous Interview Candidate in Redwood City, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeksinterviewed at Shutterfly (Redwood City, CA) in July 2013.

    Interview

    Very transparent. From the first call from a Junior Recruiter on, they laid out when they would call, with whom and how it would work. Three phone interviews - junior recruiter, senior recruiter, hiring manager, then approximately 3 hours of face-to-face 30 minute interviews with team members. Everyone was extremely nice and no difficult questions.

    Interview Questions

    • Nothing unexpected. Asked how I would handle road-blocks escalated by assistants?   Answer Question

    Negotiation

    It is a contract position, so the rate was stated up front. The only negotiation I did was around start date.

  7. Helpful (7)  

    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Shutterfly in June 2013.

    Interview

    got email from HR , then one phone technical interview, second access internet online coding. The First person is senior developer, she is nice and polite, ask java/css/html/js basic question, some project experience and what I have known about their product. It is my first time to share experience in glassdoor, one of reason urge me to get rid of my laziness is the second one is so bad! the team director called me late , and hang up call before scheduled time, so 45mins talk actually 30min, and exclude some questions, only 20mins for me to finish two coding question, when I ask more questions to make clear condition, she showed inpatient, push me to quickly, even some error, she found in my code, did not give me few seconds to fix it, i had many interviews before, never came across this situations, to be honest, I just graduated from school no more than half year, maybe they need very experienced people, I am not so qualified to this position, or her requirement, but when I asked her percentage of coding language, she expressed so upset, asked me"you ask me this?",it is soooooo rude, i do not think my questions offend her , even she did not know. it is really bad experience for me, next day I got reject letter from hr, suddenly I felt no bad, i cannot image how i can work with her in same team, especially she is kind of manager, even though i am very urgently to have a job now

    Interview Questions

    • coding question: 1. write js slideshow program which loop each images display in the screen( when you loading page, automaticlly make slideshow animation) 2 in place reverse string without java api interviewer never ask you explain idea, each question coding just 10mins   Answer Question
  8. Helpful (10)  

    Director - Marketing Interview

    Anonymous Employee in Redwood City, CA
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4 weeksinterviewed at Shutterfly (Redwood City, CA) in May 2013.

    Interview

    Had an initial interview over the phone. Went to onsite interviews at Redwood Shores facility and met with 7 total (Directors to VP level), 2 in HR. The interviews overall were very predictable and everyone at Shutterfly was professional and treated me well. Their HQ facility is very nice. There were a two people that didn't seem too excited about Shutterfly long term and the turnover seemed a little high (people on jobs short amounts of time, industry experience low, etc).

    Interview Questions

    Reasons for Declining

    Shutterfly has virtually no women in executive level and board positions. A Shutterfly manager confided that their executive management is dominated by "white men" and the advancement to those levels was virtually impossible unless you were part of that group. Doesn't seem like a good company for a woman who is trying to advance their career, particularly odd since the product's target market is women. I ended up accepting a job for a larger tech company with executive management comprised of 30% women and a reputation for promoting women executives and work-life balance. Shutterfly has great products, I am sad it didn't work out but have to look at long term.

  9. Helpful (2)  

    Director of Marketing Interview

    Anonymous Employee in Redwood City, CA
    Declined Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied online. The process took 3+ monthsinterviewed at Shutterfly (Redwood City, CA) in May 2013.

    Interview

    18 interviews in total via phone, Skype and in person in Redwood City, CA.

    Interview Questions

    Reasons for Declining

    I was very excited about working for Shutterfly. But there was not enough information and time to make the decision. HR asked for 24 hours to make the decision, but did not provide the information I asked for to make the decision. In addition, the excessive amount of interviews, 18, made me question the internal decision-making process. That said, I would still recommend Shutterfly and remain a brand ambassador.

  10. Helpful (2)  

    Director, Marketing Interview

    Anonymous Employee in Redwood City, CA
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 4 weeksinterviewed at Shutterfly (Redwood City, CA) in April 2013.

    Interview

    The initial contacts with HR went well - I got scheduled promptly for a phone interview, which was followed by two separate Skype calls a week later. Then I received an invitation to fly out to CA to meet with 7 people over the course of 5 hours. So far, so good. Sent thank you notes to everyone within 20 hours, including the HR coordinator. Sent follow-up note to the hiring manager and her boss a week later. Sent a reminder to the HR recruiter a week later. And another one a week later. After 3 weeks, I still have not heard from them about a decision. Only some excuses from HR about how busy everybody is. Apparently they came to the conclusion that I'm not the right candidate for this role, but I was disappointed to receive no communication about that decision. And for a senior role like this, after such an extensive process, I expected some feedback as to why I'm not the right person for the job.

    Interview Questions

    • Most questions were about how I would tackle the job, and about examples in my previous jobs that relate to specific Shutterfly challenges. Nothing out of the ordinary.   Answer Question
  11. Helpful (2)  

    Intern Interview

    Anonymous Employee in Sunnyvale, CA
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 4+ monthsinterviewed at Shutterfly (Sunnyvale, CA) in March 2013.

    Interview

    Spoke to a recruiter at my university career fair and applied for an internship online in January 2013. In March, I was emailed for a phone interview with the recruiter and then a second phone interview with the hiring manager in April. Both went well, and I was told they would get back to me within a couple weeks. I heard no response after. I had to email both the recruiter and the hiring manager multiple times, and finally in May they told me that the position had been filled. They could have sent a simple email to inform me when the position had been filled earlier.

    Interview Questions

See What Shutterfly Employees Are Saying

1 person found this helpful

 Current Software Engineer in Redwood City, CA

Pros: “Perks are good. You get Shutterfly products twice a year, including mugs, stickers, photo-books, and more. Beautiful offices in Redwood City and Santa Clara. Free snacks and drinks.”“Perks are good. You get Shutterfly products twice a year, including mugs, stickers, photo-books, and more. Beautiful offices in Redwood City and Santa Clara. Free snacks and drinks.” – Full Review

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