Sitel
2.7 of 5 312 reviews
www.sitel.com Nashville, TN 5000+ Employees

Sitel Customer Service Agent Interview Questions & Reviews

Updated May 26, 2014
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2 candidate interviews Back to all interview questions
Relevance Date Difficulty
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Accepted Offer

Neutral Experience

Easy Interview

Customer Service Agent Interview

Customer Service Agent
Remote, OR

I applied online and the process took 1+ week - interviewed at Sitel.

Interview Details – There are usually 2 prescreen interviews which aren't that hard. They need a speedtest of your internet upload and download. They ask questions about your ability to troubleshoot a computer and about your ability to sale to others.

Interview Question – There really aren't any unless you are not familiar with how to operate your computer.   Answer Question

Negotiation Details – salary is the same for everyone

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1 person found this helpful

Accepted Offer

Positive Experience

Very Easy Interview

Customer Service Agent Interview

Customer Service Agent
Chattanooga, TN

I applied through an employee referral and the process took 2 months - interviewed at Sitel in April 2013.

Interview Details – Interview was straight forward and easy. Interview was easy to schedule and it was an over the phone interview. The rep called me at the scheduled time, The first interview was about 15 minutes long and the 2nd interview was about the same with about the same standard questions that you would normally be asked.

Interview Question – None of the questions were difficult.   Answer Question

Negotiation Details – There was no negotiation. The pay is set.

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