Sitel Interview Questions & Reviews
Updated Feb 8, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 8 ratings |
Interview Experience [?] Based on 8 ratings
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| 1–8 of 8 Sitel Interviews | Sort by |
Customer Service Representative at Sitel
Posted Feb 8, 2012
3.0
Average Interview
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Overall Positive Experience
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Received and Declined Offer
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Interviewed Jan 2012 in Augusta, GA (took a day)
The hiring and interview process was just like that of most other jobs. Fill out the application, wait a while, hear from somebody at the company, they ask you for your interests and strengths, they give you an hourly wage and ask if you are satisfied with that, they will set up the interview time and date, and then you make it to the interview.
Interview Questions
Other Details
I Applied Online.
Helpful Interview?
Yes |
No
Inappropriate?
Technical Support Agent at Sitel
Posted Jun 23, 2011
2.0
Easy Interview
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Overall Positive Experience
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Received and Declined Offer
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Interviewed Jun 2011 (took 2 days)
A PIR round, a technical test and an HR round.
Interview Questions
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview, a 1:1 Interview and a Personality Test.
More Sitel Technical Support Agent Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Systems Administrator at Sitel
Posted May 14, 2011 — 1 of 1 people found this helpful
2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jan 2009 (took 1 week)
Initially applied for a training position. Based on my resume, I was contacted about a new position for a systems administrator opening by a recruiter. After a brief phone interview, I was asked to come in for a 1:1 interview. Basic interview questions with the recruiter. They called someone from their headquarters to perform a "technical" interview, since no on on site was qualified to assess my background. Everyone was polite and professional. Fairly laid-back process. The recruiter told me I would be contacted within a few days. The same afternoon, she called back and scheduled an interview with the director of the center. Instead of an interview, it seemed he was trying to convince me to take the position. The director offered me the position on the spot. The offer was low, but it was my first job out of college, so I was looking more for experience than money. Decent job, but found out the company has a history of underpaying, but offers more opportunities for experience due to the lack of staff. Overall, positive experience.
Interview Questions
Negotiation Details
No negotiations possible. The company keeps salaries low to maintain a competitive edge. Bonuses can help make up the difference in salary.
Other Details
The interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Engineering at Sitel
Posted May 5, 2011 — 1 of 1 people found this helpful
3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Jan 2009 (took a day)
The work culture was great. I was invited by Fred at the office. He was very kind about offering me coffee before we got started. The interview started after a brief waiting time. The people around me were smiling and laughing and having fun. It was a very good experience!
Interview Questions
Other Details
I applied In-Person and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Technical Support Agent at Sitel
Posted Aug 31, 2010 — 1 of 1 people found this helpful
1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Mar 2008 in Las Cruces, NM (took 5 days)
They replied quickly to my application. I went in for a skills test then had an interview. They then sent me to get a drug test. They were very easy questions and the interviewer was very pleasant.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview, a Skills Test, a Drug Test and a Background Check.
More Sitel Technical Support Agent Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Technical Support Agent at Sitel
Posted Apr 26, 2010 — 1 of 1 people found this helpful
3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Sep 2008 in Moncton, NB (Canada) (took 1 week)
they first ask you to do a skill test plus to fill a form with all previous work experience. then they call you next or 2 days later to schedule an interview if the test was ok and the experience good enough for them. after what there is one on one meeting it goes fast because they want lot of people (because they lose lot at same time)
Interview Questions
Negotiation Details
no negociation at all
Other Details
I applied In-Person and the interview consisted of a Phone Interview, a 1:1 Interview, an IQ/Intelligence Test and a Skills Test.
More Sitel Technical Support Agent Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Native Writer at Sitel
Posted Apr 5, 2010 — 1 of 1 people found this helpful
1.0
Very Easy Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Mar 2010 in Barcelona (Spain) (took 3 weeks)
The first interview takes place in the permises of Sitel in group of a obout 7 people, then there is the 2nd round, which consist of tests and for the 3rd round they invite the selected individuals to have interview with their client, as Sitel is an outsourcing company.
Other Details
I Applied Online and the interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Technical Support Agent at Sitel
Posted Jan 3, 2010 — 1 of 1 people found this helpful
1.0
Very Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed May 2008 (took a day)
First you take a simple computer test to make sure you can use windows, if you own a computer you should pass no problem.
Second they give you a written test to see your technical skills, It asked alot of computer programming and technical questions. I didn't even pass and no one else in my group did either, but we all got the job so I guess it doesn't even matter.
Third they take you into a room and one of the supervisors interviews you.
They ask customer service oriented questions, with obvious answers. As long as you tell them what they want to hear you wil get the job they are not fussy.
Interview Questions
Other Details
I applied In-Person and the interview consisted of a 1:1 Interview and a Skills Test.
More Sitel Technical Support Agent Interviews
Helpful Interview?
Yes |
No
Inappropriate?