Sitel Interview Questions in Memphis, TN

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  1. 1 person found this helpful  

    Call Center Agent Interview

    Anonymous Interview Candidate  in  Memphis, TN
    Anonymous Interview Candidate in Memphis, TN
    Application Details

    I applied online. The process took 3 days - interviewed at Sitel in April 2012.

    Interview Details

    Sitel has recruiters who contact you via email. Once you've gone through the assessments they set up a phone interview which is rather detailed, something comparable to the STAR method. You're asked several situational questions regarding customer service situations. The interviewer is typing as you answer. I was asked about 10 of these questions. Be as detailed as possible.

    Interview Questions
    Negotiation Details
    There isn't any negotiation.
    Accepted Offer
    Neutral Experience
    Average Interview

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