Sitel Technical Support Agent Interview Questions & Reviews
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Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 4 ratings 
“Very Easy” Interview
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Interview Experience [?] Based on 4 ratings
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| 1–4 of 4 Sitel Interviews | Sort by |
Technical Support Agent at Sitel
Posted Jun 23, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Received and Declined Offer
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Interviewed Jun 2011 (took 2 days)
A PIR round, a technical test and an HR round.
Interview Questions
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview, a 1:1 Interview and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
Technical Support Agent at Sitel
Posted Aug 31, 2010 — 1 of 1 people found this helpful
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1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Mar 2008 in Las Cruces, NM (took 5 days)
They replied quickly to my application. I went in for a skills test then had an interview. They then sent me to get a drug test. They were very easy questions and the interviewer was very pleasant.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview, a Skills Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Technical Support Agent at Sitel
Posted Apr 26, 2010 — 1 of 1 people found this helpful
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Sep 2008 in Moncton, NB (Canada) (took 1 week)
they first ask you to do a skill test plus to fill a form with all previous work experience. then they call you next or 2 days later to schedule an interview if the test was ok and the experience good enough for them. after what there is one on one meeting it goes fast because they want lot of people (because they lose lot at same time)
Interview Questions
Negotiation Details
no negociation at all
Other Details
I applied In-Person and the interview consisted of a Phone Interview, a 1:1 Interview, an IQ/Intelligence Test and a Skills Test.
Helpful Interview?
Yes |
No
Inappropriate?
Technical Support Agent at Sitel
Posted Jan 3, 2010 — 2 of 2 people found this helpful
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1.0
Very Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed May 2008 (took a day)
First you take a simple computer test to make sure you can use windows, if you own a computer you should pass no problem.
Second they give you a written test to see your technical skills, It asked alot of computer programming and technical questions. I didn't even pass and no one else in my group did either, but we all got the job so I guess it doesn't even matter.
Third they take you into a room and one of the supervisors interviews you.
They ask customer service oriented questions, with obvious answers. As long as you tell them what they want to hear you wil get the job they are not fussy.
Interview Questions
Other Details
I applied In-Person and the interview consisted of a 1:1 Interview and a Skills Test.
Helpful Interview?
Yes |
No
Inappropriate?
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