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Social Security Administration
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Social Security Administration Interview Questions & Reviews

Getting the Interview  30 Interviews

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Interview Experience  28 Ratings

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30 interview experiences
Updated Mar 21, 2013
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Interview Outcome:   All No Offer Received Offer

Claims Authorizer at Social Security Administration

Accepted Offer – Interviewed in Chicago, IL May 2010 – Reviewed Dec 15, 2011

Interview Details – Background check, panel interview, offer

Interview Question – How are you a fit for this position>   Answer Question

Negotiation Details – No

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Disability Examiner at Social Security Administration

Accepted Offer – Interviewed in Woodlawn, MD Feb 2010 – Reviewed Nov 6, 2011

Interview Details – The interview process takes a long time and there are several people involved. Usually, the people involved don't know each other and no one can give you any information about the process- how long it will take, when the job starts, what the job is, etc. They basically just interview you and decide themselves what job to put you in, if they decide to hire you. If you do well in the interview, they invite you back to take a brief math test. After you finish everything, it can take a month or longer before you hear back from them. If they do offer you a job, they may only give you a couple weeks notice before you have to begin a training class. In the interview, they ask general questions for which you have to provide examples from your life illustrating how you have dealt with and overcome different situations or obstacles in the past and they write down everything you say. The overall process seemed to be very disorganized and the communication was horrible. I can't really complain, because I did receive a job offer, which made all the stress of the process worth it in the end

Interview Questions

  • Tell me everything you know about SSA   View Answer
  • Give me three specific examples from your life of times you had to overcome adversity (addressing who was involved, when and where the events happened, what the exact situation was, how you dealt with it, why you dealt with it the way you did, and what the final result was)   View Answer

Negotiation Details – There is no negotiation. You may not even know what position you are interviewing for until you get the job (unless you only applied for one position, then it is most likely that one). If they hire you, the salary is what it is and there is no negotiating over that

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QA at Social Security Administration

Accepted Offer – Interviewed in Woodlawn, MD Sep 2009 – Reviewed Jun 23, 2011

Interview Details – Got a phone a call phone call from a recruiter and he setup an interview with the team lead.

Interview Question – why do you want to work for this company?   Answer Question

Negotiation Details – It was pretty easy phone interview for a qa analyst position, he asked me few basic questions like what is test case, test plan and experience with UNIX, SQL and qtp, the phone interview lasted about 30 minutes and then in person interview with the manager lasted about an hour, he too asked pretty similar questions.
and the next day i got the offer.

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STEP Intern at Social Security Administration

Accepted Offer – Interviewed in San Francisco, CA Feb 2010 – Reviewed Mar 13, 2011

Interview Details – It was a very informative interview and the district manager took the time to go over the processes of the social security administration. Overall it was a relaxed interview and the job was a great opportunity, especially since I was a student.

Interview Question – What do you know about the Social Security Administration?   Answer Question

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Contact Representative at Social Security Administration

Accepted Offer – Interviewed in New York, NY Aug 2010 – Reviewed Sep 3, 2010

Interview Details – The interview consist of 2 managers asking situation questions. Basic questions like customer service, strength/ weakness. Have your references ready because they will call. Be ready to get finger-printed.

Interview Questions

Negotiation Details – If you are unclear about the salary schedule, ask questions.

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Earnings Clerk at Social Security Administration

No Offer – Interviewed in Woodlawn, MD Mar 2009 – Reviewed Jul 30, 2010

Interview Details – The interview consisted mainly of a group of 3 people asking me to describe a situation and its outcome.

Interview Question – What is a policy you have changed?   Answer Question

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Claims Representative at Social Security Administration

No Offer – Interviewed in Saint Louis, MO Jan 2010 – Reviewed Jul 16, 2010

Interview Details – The aptitude test was very difficult and I understood that out of 240 people taking it, only 40 people passed it. The interview was much harder. They gave me the wrong office number (I think on purpose) and there was no one in the lobby to redirect me and they were not listed on the plaque of offices either. Then, when I got there four people were in the room. There was one who was totally silent, one good cop, one bad cop, and one who tried to illicit responses. All took notes. Bad cop pounced on me right out of the gate making me believe that I should show no empathy with SSI applicants - then, at the end one did a poor acting job as a turned down applicant and I was supposed to respond. It was all a sham. They also ask what do you do if someone who is repeatedly turned down for SSI and threatens to commit suicide to you? What do you do if you work in a gas station and there is a non-perishable food delivery out back, a long line of customers, you need to call another worker to come help - in what order do you deal with this? Many silly questions, and they were passing inside jokes after I gave some of my answers- don't ever say that you will send a memo out to communicate something with coworkers- they really joked about that. I felt like I had been through some type of strange psychological experiment when it was done, and I don't think I would want to work for any of the people in that room, except for maybe the bad actor. I imagine it is a good job, but SSA is going broke quickly- it may only be a five or ten year job anyway.

Interview Questions

  • If someone who is repeatedly turned down for benefits and threaten to commit suicide, what do you do?   Answer Question
  • A client with three kids d who are behaving wildly cannot pay attention to what you are telling him/her, what do you do?   Answer Question

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Human Resources at Social Security Administration

Accepted Offer – Interviewed in Richmond, CA Nov 2009 – Reviewed May 19, 2010

Interview Details – I was contacted by a very friendly and capable Staffing Specialist, who arranged for an interview with the two managers to whom the position would report (Director and Deputy Director). The interview was a straight-up behavioral interview with the requisite, "Do you have any questions for me?" at the end.

Interview Question – What is the most difficult challenge you've faced in the last year?   Answer Question

Negotiation Details – There is very little room to negotiate in the federal government's hiring process for Title 5 employees. Salary and benefits are set.

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Technical Support Technician at Social Security Administration

No Offer – Interviewed in Richmond, CA Apr 2010 – Reviewed Apr 22, 2010

Interview Details – I applied for a Technical support technitian positions on line and about a month and a half later I received a call from an HR person at the Social Security Administration for a job interview. The interview consisted of two persons asking behavioral types questions, the questions are not straight forward because there is no real right or wrong answer but you have to draw on your own experience. For example, how you deal with a complex problem? How do you figure out how to take a risky decision? etc.
The people were extremely nice and spend a great deal of time talking about the benefits of working for the organization.

Interview Questions

  • How do you deal with a complex problem? Describe your methodology?   View Answer
  • Describe a time in your life when you had to make a risky decision, how did you go about it?   View Answer

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Attorney Advisor at Social Security Administration

Accepted Offer – Interviewed in Oak Brook, IL Jul 2008 – Reviewed Mar 29, 2010

Interview Details – I received a call from the Hearing Office Director, and I came in for an interview. The interview process was laid back, there were 4 managers in the room and they asked me about my experance and education. They did not have a list of questions they just asked off the cuff questions.

Interview Question – What did you want to become an Attorney?   View Answer

Negotiation Details – There's no negotiation. You qualfy for a certain grade based on personnel evaluation of your experance and education.

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