Social Security Administration Interview Questions & Reviews
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Updated May 24, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 19 ratings 
“Average” Interview
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Interview Experience [?] Based on 19 ratings
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| 11–19 of 19 Social Security Administration Interviews | Sort by |
Contact Representative at Social Security Administration
Posted Sep 3, 2010
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Aug 2010 in New York, NY (took 4+ weeks)
The interview consist of 2 managers asking situation questions. Basic questions like customer service, strength/ weakness. Have your references ready because they will call. Be ready to get finger-printed.
Interview Questions
Negotiation Details
If you are unclear about the salary schedule, ask questions.
Other Details
I Applied Online and the interview consisted of a Group/Panel Interview and a Background Check.
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Helpful Interview?
Yes |
No
Inappropriate?
Earnings Clerk at Social Security Administration
Posted Jul 30, 2010
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3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Mar 2009 in Woodlawn, MD (took 4+ weeks)
The interview consisted mainly of a group of 3 people asking me to describe a situation and its outcome.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Claims Representative at Social Security Administration
Posted Jul 16, 2010
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4.0
Difficult Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Jan 2010 in Saint Louis, MO (took a day)
The aptitude test was very difficult and I understood that out of 240 people taking it, only 40 people passed it. The interview was much harder. They gave me the wrong office number (I think on purpose) and there was no one in the lobby to redirect me and they were not listed on the plaque of offices either. Then, when I got there four people were in the room. There was one who was totally silent, one good cop, one bad cop, and one who tried to illicit responses. All took notes. Bad cop pounced on me right out of the gate making me believe that I should show no empathy with SSI applicants - then, at the end one did a poor acting job as a turned down applicant and I was supposed to respond. It was all a sham. They also ask what do you do if someone who is repeatedly turned down for SSI and threatens to commit suicide to you? What do you do if you work in a gas station and there is a non-perishable food delivery out back, a long line of customers, you need to call another worker to come help - in what order do you deal with this? Many silly questions, and they were passing inside jokes after I gave some of my answers- don't ever say that you will send a memo out to communicate something with coworkers- they really joked about that. I felt like I had been through some type of strange psychological experiment when it was done, and I don't think I would want to work for any of the people in that room, except for maybe the bad actor. I imagine it is a good job, but SSA is going broke quickly- it may only be a five or ten year job anyway.
Interview Questions
Other Details
I got the interview through a College or University and the interview consisted of a Group/Panel Interview and an IQ/Intelligence Test.
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Helpful Interview?
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Contact Representative at Social Security Administration
Posted May 26, 2010
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed May 2010 (took 2 weeks)
I weas calle after I applied. There was a phone interview with apanel. They asked about 8 challening questions. Some were situational.
Interview Questions
Negotiation Details
There was no negotiation. I knew what the sdalary was and I accepted it.
Other Details
I Applied Online and the interview consisted of a Phone Interview.
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Helpful Interview?
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No
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Human Resources at Social Security Administration
Posted May 19, 2010
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Nov 2009 in Richmond, CA (took 3 weeks)
I was contacted by a very friendly and capable Staffing Specialist, who arranged for an interview with the two managers to whom the position would report (Director and Deputy Director). The interview was a straight-up behavioral interview with the requisite, "Do you have any questions for me?" at the end.
Interview Questions
Negotiation Details
There is very little room to negotiate in the federal government's hiring process for Title 5 employees. Salary and benefits are set.
Other Details
The interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Claims Representative at Social Security Administration
Posted Apr 27, 2010
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4.0
Difficult Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Mar 2010 (took a day)
I interviewed by phone with several people. Although some of the questions were difficult and challenging, the people were very friendly and answered my questions thoroughly.
Interview Questions
Other Details
The interview consisted of a Phone Interview.
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Helpful Interview?
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Technical Support Technician at Social Security Administration
Posted Apr 22, 2010
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4.0
Difficult Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Apr 2010 in Richmond, CA (took a day)
I applied for a Technical support technitian positions on line and about a month and a half later I received a call from an HR person at the Social Security Administration for a job interview. The interview consisted of two persons asking behavioral types questions, the questions are not straight forward because there is no real right or wrong answer but you have to draw on your own experience. For example, how you deal with a complex problem? How do you figure out how to take a risky decision? etc.
The people were extremely nice and spend a great deal of time talking about the benefits of working for the organization.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Attorney Advisor at Social Security Administration
Posted Mar 29, 2010
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jul 2008 in Oak Brook, IL (took 5 weeks)
I received a call from the Hearing Office Director, and I came in for an interview. The interview process was laid back, there were 4 managers in the room and they asked me about my experance and education. They did not have a list of questions they just asked off the cuff questions.
Interview Questions
Negotiation Details
There's no negotiation. You qualfy for a certain grade based on personnel evaluation of your experance and education.
Other Details
I Applied Online and the interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Claims Representative at Social Security Administration
Posted Apr 1, 2009
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3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Mar 2009 in Nassau, NY (took a day)
The Interview is Behavioral Based. i was ready for some of the questions because of Bloggers that had posted what they had experienced. I was ready for "A claimant comes in who has been denied benefits several times. They tell you that they are going to commit suicide, what do yo do?"
Interview Questions
Other Details
I Applied Online and the interview consisted of a Group/Panel Interview.
More Social Security Administration Claims Representative Interviews
Helpful Interview?
Yes |
No
Inappropriate?
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