Soft Surroundings Customer Service Representative Interview Questions & Reviews
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Updated Feb 8, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 2 ratings 
“Average” Interview
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Interview Experience [?] Based on 2 ratings
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| 1–2 of 2 Soft Surroundings Interviews | Sort by |
Customer Service Representative at Soft Surroundings
Posted Feb 8, 2012
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Aug 2010 (took a day)
The first interview is with hr and it consisted of a typing test, customer service test, and an iq test. The second interview you meet with a supervisor and listen in on a call. You then get to follow a script for a sample call and then you try to sell an item that you get to choose.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, an IQ/Intelligence Test, a Skills Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Representative at Soft Surroundings
Posted Aug 31, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Dec 2010 (took a day)
The interview was a pretty simple process. It begins with a typing test. Followed by a tour of the building and a one-on-one interview with one of the Supervisors. In the interview you get to choose from 3 of the items that they sell and try to sell on to the Supervisor. They also do a mock phone call, in which they give you a script to follow. You then discuss your hours of availability with the Sales Manager. The majority of employees on sales floor are female.
Interview Questions
Negotiation Details
No. The starting salary is the same for all incoming representatives.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview and a Skills Test.
Helpful Interview?
Yes |
No
Inappropriate?
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