SoulCycle Interview Questions in San Francisco, CA

Updated Jun 9, 2015
1 Interview Review

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    Front Desk Interview

    Anonymous Interview Candidate in San Francisco, CA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2+ weeks. I interviewed at SoulCycle (San Francisco, CA) in May 2015.

    Interview

    I sent my resume via email on a Thursday afternoon, was contacted early the next morning for a phone screen. Screen was 15 minutes, ended the call telling me that they would email me for an in-person interview with two managers: the studio manager and a manager form NYC (HQ). The in-person interview was about 20 minutes, and very conversational. Every interaction was super responsive, fast, and informative. The whole process felt very organized and I never felt in the dark or had questions about what would happen next. Everyone was also really friendly and you can tell they love what they do.

    Interview Questions

    • A lot of questions that had to do with customer relations/ service, i.e. "In your last job, how did you handle a situation where you couldn't give the customer exactly what they want?" "Tell me what you did at XYZ job." In the phone screen, the recruiter was very interested in one specific job on my resume, during the in-person interview, the hiring managers were interested in two other jobs I had listed, so be prepared to talk about anything you put on your resume.   Answer Question
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