Southwest Airlines
4.2 of 5 418 reviews Dallas, TX 5000+ Employees

Southwest Airlines Customer Service Representative Interview Questions & Reviews

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Customer Service Representative Interview

Customer Service Representative
Phoenix, AZ

The process took 3+ weeks - interviewed at Southwest Airlines in June 2011.

Interview Details – This was my 2nd interview in 2-years; SWA is the ONLY company I want to work for. I did a lot of pre-interview prep. After phone interview, I was moved on to the 1:1 which went very well. Interviewer was very personable, fair and friendly. But not easy!

Interview Questions

Negotiation Details – None.

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