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Southwest Airlines Interview Questions & Reviews in Dallas-Fort Worth, TX Area

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Web: www.southwest.com | HQ: Dallas, TX

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Updated May 22, 2012 – Interview questions and reviews posted anonymously by interview candidates.
Ratings are reflective of location and job title.

Difficulty Rating [?] Based on 32 ratings

2.9

“Average” Interview

Interview Experience [?] Based on 32 ratings

Positive	78%
Neutral	19%
Negative	3%

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21–30 of 32 Southwest Airlines Interviews

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4.0

Difficult Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Aug 2010 in Dallas, TX (took a day)

Had to describe the projects that I worked on and also write java code on the white board along with explanation of design.

Interview Questions

Write equals and hashCode method for a java class.

Answer Question

Design a flight airspace problem/

Answer Question

Negotiation Details

Enquire what others are making and be flexible if you plan to ask at the very high end of the range/

Other Details

I got the interview through an Employee Referral and the interview consisted of a Phone Interview, a Group/Panel Interview, a Skills Test and a Background Check.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Positive Experience

Interviewed and No Offer

Interviewed Jun 2010 in Dallas, TX (took 2 days)

I first got a call from one of the HR representatives,(FYI: you do not get an email warning of the phone interview), asking basic questions, why pick major? why southwest? why did I apply to the position? What courses have I taken, which did I like and why? What were my future plans for employment and what did I see myself doing in the future?, etc. HR rep was very friendly and outgoing. Got offered 1:1 interview in Dallas, I leave tomorrow, will post after.

Interview Questions

Why southwest?

Answer Question

why did you apply to this specific position?

Answer Question

Other Details

The interview consisted of a Phone Interview and a 1:1 Interview.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Neutral Experience

Received and Declined Offer

Interviewed Feb 2010 in Dallas, TX (took 2+ weeks)

A recruiter contacted me to schedule a phone call the next week. She asked me: why southwest, What skills I'd bring to the position, my experience with html coding, SEM, SEO, social media. After the interview I was asked to meet in person at the Dallas HQ. I was interviewed by the recruiter as well as the hiring manager, they asked again Why Southwest, What do you think our greatest online strategy is currently, Who do you think is doing the best job with social media in the industry right now, Strengths/Weaknesses, Biggest Failure.

Interview Questions

Strengths/Weaknesses

Answer Question

Why Southwest?

Answer Question

Reason for Declining

Accepted another job

Other Details

The interview consisted of a Phone Interview, a Group/Panel Interview and a Background Check.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Feb 2010 in Dallas, TX (took 2 months)

Once you pass the phone interview you are brought in for a panel interview. They make cuts after the panel interview and then the final interview is with people from the department, and they describe their current jobs to you and you can ask them questions. Then there is a 1 on 1 interview with upper management, which is fairly short and painless. The longest portion is the first group discussion. It is very laid back and easy going, everyone is friendly and encouraging.

Interview Questions

Have you ever had issues with another coworker?

Answer Question

When management switches to a new program, or a new way of doing things, how do you respond?

Answer Question

Why do you want to work for Southwest Airlines?

Answer Question

Negotiation Details

This company is difficult to get into, but once you're in...you're in. Don't be concerned if you don't like the offer, you can move up, down, all around within your first year at this company.

Other Details

The interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, a Drug Test and a Background Check.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Neutral Experience

Interviewed and No Offer

Interviewed Jul 2009 in Dallas, TX (took 2 days)

Had a phone interview was general.
A 1:1 Interview which went very well.

Interview Questions

Tell me about your project?

View Answers (1)

Other Details

The interview consisted of a Phone Interview and a 1:1 Interview.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Apr 2009 in Dallas, TX (took 1 week)

Phone interview and then asked to fly out to the corporate offices. Spoke to three people - one from the people department, two from the department I was to be working in; typical behavioral questions, questions about the past, and questions about the company; be enthusiastic because that is the type of person they a looking for

Interview Questions

name a time when you used your sense of humor to diffuse a situation.

Answer Question

Other Details

The interview consisted of a Phone Interview and a Group/Panel Interview.

More Southwest Airlines Marketing Intern Interviews

Helpful Interview?

Yes | No

Inappropriate?

2.0

Easy Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Feb 2009 in Dallas, TX (took 3 days)

Very personable phone (behavioral questions) interview. Flew back to headquarters for a subsequent interview

Interview Questions

Why Southwest

View Answers (1)

Negotiation Details

No negotiation on the internship side :)

Other Details

The interview consisted of a Phone Interview.

More Southwest Airlines Intern Interviews

Helpful Interview?

Yes | No

Inappropriate?

1.0

Very Easy Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Sep 2009 in Dallas, TX (took 1+ week)

Got a call from a recruiter about the position, submitted resume and waited a couple of months, then finally got a phone screen on a Friday, with a Interview the following Thursday, received the offer on my way out from the office, started work the next Monday.

Interview Questions

Questions about perl.

View Answers (1)

Other Details

I got the interview through a Recruiter and the interview consisted of a Phone Interview, a Group/Panel Interview, a Drug Test and a Background Check.

Helpful Interview?

Yes | No

Inappropriate?

4.0

Difficult Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Jun 2007 in Dallas, TX (took 2 days)

I applied online by submitting my resume. I was notified via email to come to an informational interview which lasted the better part of one day. At the end of that time, I was asked to schedule a 1:1 interview. Several weeks later, I had my one on one interview which consisted of interviewing w/ two people individually. Within 24 hours, I was emailed an acceptance letter with details of training to follow.

The process from beginning to end was extremely efficient and thorough. SW has a very, very impressive Headquarters facility which I loved from the moment I walked through the door. Their legendary culture and atmosphere is EVERYWHERE and the feeling of being part of a family is real and sincere.

Interview Questions

Tell me about a time when you had a problem with another coworker.

View Answers (1)

cannot think of another toughie...all questions were situational in format... "tell me about a time when....."

Answer Question

Negotiation Details

No, you take the deal offered and are grateful to work for one of the best companies in the world. SW is known for taking good care of their employees, plus, they are unionized. I am very happy and satisfied.

Other Details

I Applied Online and the interview consisted of a 1:1 Interview, a Group/Panel Interview, a Drug Test and a Background Check.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Mar 2009 in Dallas, TX (took 3 weeks)

I first received an offer for a phone interview, and spoke with someone in HR for about 30 minutes. After that, I was flown to their headquarters for a final round interview with the same HR recruiter along with someone from the department in which I was applying. Within a week, I received a phone call with an offer, which I happily accepted. My interview was what drew me into the company, getting to see how fun the culture was from the second I stepped foot in the door. Everyone was overly friendly, and the popcorn machine and free peanuts didn't hurt.