Southwest Airlines Intern Interview Questions & Reviews
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Updated Mar 13, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 8 ratings 
“Average” Interview
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Interview Experience [?] Based on 8 ratings
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| 1–8 of 8 Southwest Airlines Interviews | Sort by |
Intern at Southwest Airlines
Posted Mar 13, 2012 — 1 of 1 people found this helpful
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Oct 2011 (took 3 weeks)
There are four stages of the application process: initial online application, essay, phone interview, and in-person interview. For all of these stages, I would recommend doing your research on the company to make sure you are seen as passionate. Also, show your Fun-LUVing Attitude, Warrior Spirit, and Servant's Heart.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a Group/Panel Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Intern at Southwest Airlines
Posted Feb 13, 2012 — 1 of 1 people found this helpful
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jun 2011 in Dallas, TX (took 6+ weeks)
I applied in April for the Fall internships. Yes, April. They get thousands of applicants so they need a lot of time to process the resumes. I was contacted for a phone interview, and a couple weeks later was contacted to complete an in-person interview at headquarters in Dallas. They flew me down and I had three interviews. These were very different than any I've had before. It was very much based on what my personality fit would be within the company, not just my personal accomplishments. Otherwise standard situational questions. I flew down in May for the interview and was contacted the second week of June notifying me I had been selected. Everyone is very nice, and even if you don't get past the phone interview, they will give you advice for improvement if you request it.
Interview Questions
Negotiation Details
No negotiation at SWA.
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Intern at Southwest Airlines
Posted Jun 2, 2011 — 1 of 1 people found this helpful
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed May 2010 in Dallas, TX (took 2 months)
You apply for the job online. If they decide to move you to the next round, you write an essay about why you want to work there. Then, they fly potential candidates to headquarters and sometimes put you in a hotel overnight. You interview at headquarters then you find out in about a week. If you accept, you have to submit to a background check and take a drug test. I interviewed with an HR person and two people from the department I hoped to intern in. Everyone was very nice and helpful. Word travels fast, so if you are rude to any of the frontline employees, don't expect an offer.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a Group/Panel Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Intern at Southwest Airlines
Posted Apr 18, 2011 — 1 of 1 people found this helpful
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Jan 2011 in Dallas, TX (took a day)
Phone interview came first. A few questions about skills involved in the work, not tough. Then I was invited to an on-site interview.
Before the interview there were some forms to fill, for background check. I was interviewed by HR and the supervisor of the dept I applied. Most questions were technical. They are friendly and considerate, but I did not find myself into this position actually...
Suggestions: show your passion and your expertise! You must be an expert in the specific position you applied.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Intern at Southwest Airlines
Posted Feb 17, 2011 — 1 of 1 people found this helpful
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1.0
Very Easy Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Jan 2011 (took a day)
Typical behavioral interview, asked question like "what are strengths and weaknesses", and "what do you do in your free time." Also, spoke for quite some time about position and decision making process. Very scripted. Was told I might be flown out and asked for my drivers license info, next day received an email (not a personal one, sent to all who were rejected) saying I wasn't selected
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Intern at Southwest Airlines
Posted Jan 10, 2011 — 1 of 1 people found this helpful
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2.0
Easy Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Jan 2011 in Dallas, TX (took a day)
Got a phone call from the HR department to setup a phone interview. The next day I received an email with further information about how the interview process would work. A few days later was my interview. The phone interview, which lasted about 15 minutes, consisted of an explanation of the internship and benefits. Everyone I spoke to was very friendly.
Interview Questions
Other Details
The interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Intern at Southwest Airlines
Posted Jan 22, 2010 — 1 of 1 people found this helpful
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Feb 2009 in Dallas, TX (took 3 days)
Very personable phone (behavioral questions) interview. Flew back to headquarters for a subsequent interview
Interview Questions
Negotiation Details
No negotiation on the internship side :)
Other Details
The interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Intern at Southwest Airlines
Posted Oct 21, 2009 — 2 of 2 people found this helpful
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Mar 2009 in Dallas, TX (took 3 weeks)
I first received an offer for a phone interview, and spoke with someone in HR for about 30 minutes. After that, I was flown to their headquarters for a final round interview with the same HR recruiter along with someone from the department in which I was applying. Within a week, I received a phone call with an offer, which I happily accepted. My interview was what drew me into the company, getting to see how fun the culture was from the second I stepped foot in the door. Everyone was overly friendly, and the popcorn machine and free peanuts didn't hurt.
Interview Questions
Negotiation Details
There was little room for negotiation. It was a set hourly wage and number of hours per week, though my department was pretty flexible.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a Group/Panel Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
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