Southwest Airlines Intern Interview Questions

Updated May 3, 2015
25 Interview Reviews

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Helpful (3)  

Intern Interview

Anonymous Interview Candidate in Dallas, TX
Accepted Offer
Positive Experience
Difficult Interview

Application

The process took 6+ weeksinterviewed at Southwest Airlines (Dallas, TX) in June 2011.

Interview

I applied in April for the Fall internships. Yes, April. They get thousands of applicants so they need a lot of time to process the resumes. I was contacted for a phone interview, and a couple weeks later was contacted to complete an in-person interview at headquarters in Dallas. They flew me down and I had three interviews. These were very different than any I've had before. It was very much based on what my personality fit would be within the company, not just my personal accomplishments. Otherwise standard situational questions. I flew down in May for the interview and was contacted the second week of June notifying me I had been selected. Everyone is very nice, and even if you don't get past the phone interview, they will give you advice for improvement if you request it.

Interview Questions

  • Tell me about how you show your Warrior Spirt and fun-LUVing attitude in past jobs?   Answer Question

Negotiation

No negotiation at SWA.

Other Interview Reviews for Southwest Airlines

  1. Helpful (1)  

    Intern Interview

    Anonymous Interview Candidate in Dallas, TX
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 2+ monthsinterviewed at Southwest Airlines (Dallas, TX) in May 2010.

    Interview

    You apply for the job online. If they decide to move you to the next round, you write an essay about why you want to work there. Then, they fly potential candidates to headquarters and sometimes put you in a hotel overnight. You interview at headquarters then you find out in about a week. If you accept, you have to submit to a background check and take a drug test. I interviewed with an HR person and two people from the department I hoped to intern in. Everyone was very nice and helpful. Word travels fast, so if you are rude to any of the frontline employees, don't expect an offer.

    Interview Questions

  2. Helpful (1)  

    Intern Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 3 weeksinterviewed at Southwest Airlines in October 2011.

    Interview

    There are four stages of the application process: initial online application, essay, phone interview, and in-person interview. For all of these stages, I would recommend doing your research on the company to make sure you are seen as passionate. Also, show your Fun-LUVing Attitude, Warrior Spirit, and Servant's Heart.

    Interview Questions

  3. Helpful (1)  

    Intern Interview

    Anonymous Employee in Dallas, TX
    No Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 1 dayinterviewed at Southwest Airlines (Dallas, TX) in June 2012.

    Interview

    I applied online and several weeks later was contacted for an updated resume. After that was called to set up a phone interview, which was basically just a recruiter explaining the position, hours, wage, etc. He asked maybe three or four open-ended questions like "Tell me why you chose your major." After that I was notified that I was being flown out to Dallas for an interview with the recruiter and another manager from the department. The facilities were nice and everyone seemed helpful. The interview was fairly lengthy, with a lot of discussion about my skills, experience, and personality. Very often during the interview one answer would lead to another spontaneous question, such as "You mentioned [blank], have you ever been in a situation like that, where you had to [blank]?" as in, have you ever not delivered a service in time and had to explain to a client why you weren't able to meet the deadline? The interview was not very scripted and was more serious that I expected from Southwest. I heard back in a few weeks that they had offered the internship to someone with a bit more experience.

    Interview Questions

    • Why do you want to work for Southwest?   Answer Question
    • What types of systems are you familiar with?   1 Answer
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  5.  

    Intern Interview

    Anonymous Employee
    No Offer
    Average Interview

    Application

    I applied online – interviewed at Southwest Airlines in October 2014.

    Interview

    Schedule a time and one week later take a Phone interview with an HR person. Ask many questions about your resume, projects, classes, internship experiences, leadership experience. Questions are not so hard. No behavior questions, only regular interview questions. It is about 20 min. Then wait for the next process, on site interview.

    Interview Questions

  6. Helpful (2)  

    Intern Interview

    Anonymous Employee in Dallas, TX
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 1 dayinterviewed at Southwest Airlines (Dallas, TX) in January 2011.

    Interview

    Phone interview came first. A few questions about skills involved in the work, not tough. Then I was invited to an on-site interview. Before the interview there were some forms to fill, for background check. I was interviewed by HR and the supervisor of the dept I applied. Most questions were technical. They are friendly and considerate, but I did not find myself into this position actually... Suggestions: show your passion and your expertise! You must be an expert in the specific position you applied.

    Interview Questions

  7.  

    Intern Interview

    Anonymous Interview Candidate
    Accepted Offer
    Average Interview

    Application

    I applied online. The process took 3+ monthsinterviewed at Southwest Airlines.

    Interview

    Online Application, Phone Interview then Person to Person Interview in Dallas.

    Interview Questions

    • Both the phone interview was general behavioral interview questions and then the person to person interview was basically me thoroughly explaining my experiences that I had on my resume.   Answer Question
  8. Helpful (3)  

    Intern Interview

    Anonymous Interview Candidate in Dallas, TX
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online – interviewed at Southwest Airlines (Dallas, TX) in January 2012.

    Interview

    Interviewers and managers were looking for the following, 1. Warrior Spirit 2. Servants Heart 3. Fun loving attitude

    Negotiation

    None

  9.  

    Intern Interview

    Anonymous Employee in Dallas, TX
    No Offer
    Average Interview

    Interview

    phone Interview: general behavioral questions like why southwest? why this position? why your major? past experience (from your resume)

    Interview Questions

  10. Helpful (1)  

    Intern Interview

    Anonymous Interview Candidate in Dallas, TX
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3+ monthsinterviewed at Southwest Airlines (Dallas, TX) in December 2012.

    Interview

    Submitted online application, submitted updated resume and "Why Southwest" Essay. Phone interview, then you were flown down for a face to face interview.

    Interview Questions

    • It was very much a conversation, nothing out of the expected questions. Make sure when they ask your "weakness" you have one that does not infer with the jobs functions.   Answer Question
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