Southwest Airlines Intern Interview Questions

Updated Aug 15, 2015
26 Interview Reviews

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Intern Interview

Anonymous Interview Candidate
Accepted Offer

Interview

First Phone Interview, and one on one interview in HDQ, Dallas TX.

Interview Questions

Other Interview Reviews for Southwest Airlines

  1.  

    Intern Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at Southwest Airlines in December 2013.

    Interview

    Recruiters are very very friendly. They will comfort you very well before starting the interview. 1. Phone interview: basic and similar questions are asked - a. Why SWA b. Why applied for this position c. Why course (you pursuing) d. Why university (you going to) - sometimes 2. On shore interview Go through the whole resume, word to word, project by project, experience to experience. May again ask from above questions. This is the same format for interview going on. So, just be you and confident. If you fit, you be hired, you'll not. No gimmick, nothing extra. very simple and straight forward process.

    Interview Questions

    • Why SWA. Do not fake, or mug up anything. Be genuine and say confidently.   1 Answer

    Negotiation

    no negotiation

  2.  

    Intern Interview

    Anonymous Employee in Dallas, TX
    No Offer
    Average Interview

    Interview

    phone Interview: general behavioral questions like why southwest? why this position? why your major? past experience (from your resume)

    Interview Questions

  3.  

    Intern Interview

    Anonymous Interview Candidate
    Accepted Offer
    Average Interview

    Application

    I applied online. The process took 3+ months. I interviewed at Southwest Airlines.

    Interview

    Online Application, Phone Interview then Person to Person Interview in Dallas.

    Interview Questions

    • Both the phone interview was general behavioral interview questions and then the person to person interview was basically me thoroughly explaining my experiences that I had on my resume.   Answer Question
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  5. Helpful (1)  

    Intern Interview

    Anonymous Interview Candidate in Dallas, TX
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3+ months. I interviewed at Southwest Airlines (Dallas, TX) in December 2012.

    Interview

    Submitted online application, submitted updated resume and "Why Southwest" Essay. Phone interview, then you were flown down for a face to face interview.

    Interview Questions

    • It was very much a conversation, nothing out of the expected questions. Make sure when they ask your "weakness" you have one that does not infer with the jobs functions.   Answer Question
  6. Helpful (1)  

    Intern Interview

    Anonymous Employee in Dallas, TX
    No Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 1 day. I interviewed at Southwest Airlines (Dallas, TX) in June 2012.

    Interview

    I applied online and several weeks later was contacted for an updated resume. After that was called to set up a phone interview, which was basically just a recruiter explaining the position, hours, wage, etc. He asked maybe three or four open-ended questions like "Tell me why you chose your major." After that I was notified that I was being flown out to Dallas for an interview with the recruiter and another manager from the department. The facilities were nice and everyone seemed helpful. The interview was fairly lengthy, with a lot of discussion about my skills, experience, and personality. Very often during the interview one answer would lead to another spontaneous question, such as "You mentioned [blank], have you ever been in a situation like that, where you had to [blank]?" as in, have you ever not delivered a service in time and had to explain to a client why you weren't able to meet the deadline? The interview was not very scripted and was more serious that I expected from Southwest. I heard back in a few weeks that they had offered the internship to someone with a bit more experience.

    Interview Questions

    • Why do you want to work for Southwest?   Answer Question
    • What types of systems are you familiar with?   1 Answer
  7. Helpful (3)  

    Intern Interview

    Anonymous Interview Candidate in Dallas, TX
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Southwest Airlines (Dallas, TX) in January 2012.

    Interview

    Interviewers and managers were looking for the following, 1. Warrior Spirit 2. Servants Heart 3. Fun loving attitude

    Negotiation

    None

  8. Helpful (3)  

    Intern Interview

    Anonymous Interview Candidate in Dallas, TX
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    The process took 6+ weeks. I interviewed at Southwest Airlines (Dallas, TX) in June 2011.

    Interview

    I applied in April for the Fall internships. Yes, April. They get thousands of applicants so they need a lot of time to process the resumes. I was contacted for a phone interview, and a couple weeks later was contacted to complete an in-person interview at headquarters in Dallas. They flew me down and I had three interviews. These were very different than any I've had before. It was very much based on what my personality fit would be within the company, not just my personal accomplishments. Otherwise standard situational questions. I flew down in May for the interview and was contacted the second week of June notifying me I had been selected. Everyone is very nice, and even if you don't get past the phone interview, they will give you advice for improvement if you request it.

    Interview Questions

    • Tell me about how you show your Warrior Spirt and fun-LUVing attitude in past jobs?   Answer Question

    Negotiation

    No negotiation at SWA.

  9. Helpful (2)  

    Intern Interview

    Anonymous Employee in Dallas, TX
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 1 day. I interviewed at Southwest Airlines (Dallas, TX) in January 2011.

    Interview

    Phone interview came first. A few questions about skills involved in the work, not tough. Then I was invited to an on-site interview. Before the interview there were some forms to fill, for background check. I was interviewed by HR and the supervisor of the dept I applied. Most questions were technical. They are friendly and considerate, but I did not find myself into this position actually... Suggestions: show your passion and your expertise! You must be an expert in the specific position you applied.

    Interview Questions

  10. Helpful (2)  

    Intern Interview

    Anonymous Employee in Dallas, TX
    No Offer
    Positive Experience
    Easy Interview

    Application

    The process took 1 day. I interviewed at Southwest Airlines (Dallas, TX) in January 2011.

    Interview

    Got a phone call from the HR department to setup a phone interview. The next day I received an email with further information about how the interview process would work. A few days later was my interview. The phone interview, which lasted about 15 minutes, consisted of an explanation of the internship and benefits. Everyone I spoke to was very friendly.

    Interview Questions

See What Southwest Airlines Employees Are Saying

2 people found this helpful

    Current Customer Service Agent

Pros: “I came to Southwest with so much excitement and so much respect. Finally, a company I could work for that had a reputation for treating it's employees great. When I went in for my...”“I came to Southwest with so much excitement and so much respect. Finally, a company I could work for that had a reputation for treating it's employees great. When I went in for my interview I let them know my greatest asset was my positive attitude and that I would work very hard for them if hired. Everything leading up to training in Dallas was perfect. They flew us to a People department and overwhelmed us with love, letting us know how fortunate we were to work for such a great company while explaining our benefits. Amidst the glow, individual contracts were set out in front of us, with the base pay and the union who had negotiated it. I couldn't have felt more proud of myself for landing this job. I then returned to the station where I trained for about a month with someone, after which I went to the training headquarters in Dallas for three weeks of paid training. All the moments I spent there were wonderful. There was free coffee everywhere, and they put us up in a nice hotel and gave us food cards. It was heaven, and again I felt lucky and so proud to work for Southwest Airlines. I cannot express how great the Corporate culture is. The benefits you receive, as well as the welcome you get, are the main and only highlights of this job. However, once you return from Dallas, the reality sets in: something is not as it seems. This really is too good to be true.” – Full Review

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