Southwest Airlines Interview Questions & Reviews

Updated Aug 25, 2014
Updated Aug 25, 2014
175 interviews

Interview Experience

Interview Experience

76%
14%
9%

Getting an Interview

Getting an Interview

78%
6%
6%

Interview Difficulty

2.8
Average

Interview Difficulty

Hard

Average

Easy

Candidate Interview Reviews

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  1. 1 person found this helpful  

    Crew Tracker Interview

    Anonymous Employee
    Anonymous Employee
    Interview Details

    The hiring process was not good the job had already been filled when I interviewed for it. The interview was just given to me so that they could cover and say that they interviewed people.

    Interview Questions
    No Offer
  2.  

    Internship Interview

    Anonymous Employee
    Anonymous Employee
    Interview Details

    Applied to as many internships as were relevant. Got a phone call about 1 month later which led to another phone call and then they flew me to HQ in Dallas for an in person interview.

    Interview Questions
    No Offer
  3.  

    Customer Service Agent Interview

    Anonymous Employee
    Anonymous Employee
    Interview Details

    they let unexperienced supervisors do the interviews

    No Offer
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  5. 1 person found this helpful  

    Ramp Agent Service Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I interviewed through a recruiter. The process took 2 weeks - interviewed at Southwest Airlines in January 2013.

    Interview Details

    I had a recruiter who wanted to talk to me. They sent me a message saying I was up for a phone interview with zero choice of time or date. Given they call from a different state- they had no respect for the fact that the area I was in had just experienced a major tornado and there wasn't power and phone lines that were functioning were minimal.

    When the recruiter finally called, she asked me nothing about what would make me a good candidate for the position. All she seemed to be fixated on was how old I was-and why I only had an 8 year job history, not 10 (I would have been 14 ten years ago).

    She ask me why I left me last job and I explained that my entire dept. had their positions eliminated. . . The interviewer then said "oh so you were fired for doing a bad job".... obviously, she had no clue what she what the difference between laid off and termination meant.

    Interview Questions
    No Offer
    Negative Experience
  6.  

    Analyst Interview

    Anonymous Employee
    Anonymous Employee
    Interview Details

    Call/Inperson interview

    Interview Questions
    No Offer
  7.  

    Senior Manager Advertising Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I interviewed through an employee referral - interviewed at Southwest Airlines in July 2013.

    Interview Details

    Interviewer had decided that I was over qualified for the position

    Interview Questions
    No Offer
    Negative Experience
  8.  

    Customer Service Agent Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    3 different interviews.. 1 phone then if you passed that, then a group interview, then 1 on 1.. Then if hired 3 weeks in Dallas for training and don't see family till you come back

    Negotiation Details
    no negotiation...you are union and start at bottom and have no life
    Accepted Offer
  9. 3 people found this helpful  

    Revenue Management Analyst Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Phone Screening interview with Recruiter then a group interview with 30+ candidates where you are asked typical interview questions. Then the group was tasked with various group challenges which measured a person's ability to interact with others. This was followed by an individual interview with 2 managers and 1 Recruiter. Final step was a group interview with a number at director level.

    Interview Questions
    • We want to enter a new market. How would you determine the appropriate fare structure for this market?   Answer Question
    Accepted Offer
  10.  

    Intern Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    First Phone Interview, and one on one interview in HDQ, Dallas TX.

    Interview Questions
    Accepted Offer
  11.  

    Internship Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    two rounds: one phone interview and one face to face

    Interview Questions
    Accepted Offer

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