Very Easy Interview
I applied online and the process took 2 weeks - interviewed at Southwest Airlines in March 2013.
Interview Details –
There were a lot of issues about HR/Recruiters during this process which is really sad. I applied online from a job posting website. I understand they call from different states, but the recruiter called my house at 5:30 AM (and I'm on the East Coast of the US!). This was not scheduled like many people say - they just randomly called, and in the process woke up my entire household. I tried to give this "recruiter" the benefit of the doubt, but I was soon sorry I did I didn't just stop there. She then went on to tell me that even though the Customer Service Supervisor position wasn't open anymore (and I had about 10 years experience with another company in the same position and a degree in aviation), she wanted me to switch over to be a ramp agent . This means about a 65% pay cut and the hours were 1/2 of what was originally posted. Still I allowed her to go through with it, since this was going to make an even better letter to customer service later on! When I thought she couldn't make any more mistakes she asked me if I wanted to work in a town where an airport didn't exist- YUP! The airport is actually about 30 miles east of where she was referring to and she had just concocted an imaginary title for it. Again, the proper airport was in the job listing. After that I asked her if she had my resume in front of her- she said she did. She asked NOTHING about the job or how my experience related to it. She tried to go over my job history saying "so you last job was 8 years ago?" and then picked out another position I had held before that. It was evident she was either reading it backwards or under the influence. She invited me in for a face to face interview but I declined. No one should work for a company like this.
If my caller ID didn't say SW Airlines on it, I probably would have thought it was a scammer.
Interview Question – Am I speaking with (insert name)? Answer Question
Reason for Declining – I wrote most of it in the hiring and interview process. In summary they offered the wrong position, pay rate way below average and were not competent interviewers
I applied online and the process took 3 weeks - interviewed at Southwest Airlines in January 2013.
Interview Details –
I was called by HR to set up an interview with a recruiter. The recruiter just asked me basic questions about Why Southwest? and different aspects of my resume. She also asked me why I chose the University I chose for studies and what got me interested in my major. It was pretty friendly and like a conversation.
Then a week later, they flew me out to Dallas. They did not give a hotel or anything and just put the whole interview and traveling in one day which was very hectic. I met with two managers and they told me about their jobs and they asked me more questions about my resume. I would probably have worked with these two manager had I taken the position. The managers seemed really into what they were doing and I really enjoyed their enthusiasm. There honestly wasnt anything technical asked during the whole interview.
Interview Question – Why Southwest? Answer Question
Reason for Declining – The pay was quite low compared to similar internships for other companies.
I applied through a recruiter and the process took 2 weeks - interviewed at Southwest Airlines in January 2013.
Interview Details –
I had a recruiter who wanted to talk to me. They sent me a message saying I was up for a phone interview with zero choice of time or date. Given they call from a different state- they had no respect for the fact that the area I was in had just experienced a major tornado and there wasn't power and phone lines that were functioning were minimal.
When the recruiter finally called, she asked me nothing about what would make me a good candidate for the position. All she seemed to be fixated on was how old I was-and why I only had an 8 year job history, not 10 (I would have been 14 ten years ago).
She ask me why I left me last job and I explained that my entire dept. had their positions eliminated. . . The interviewer then said "oh so you were fired for doing a bad job".... obviously, she had no clue what she what the difference between laid off and termination meant.
Interview Question – How old are you View Answer
I applied online and interviewed at Southwest Airlines.
Interview Details – I applied for this position via the southwest website. Next I had a phone interview with HR personnel. After the successful phone interview, I was flown out for an in person interview at headquarters. The interview consisted with two managers from the department and an HR recruiter. The questions seemed to me more personality/behavioral based questions. Other than that I was asked to walk through the experiences on my resume.
Interview Question – Nothing too out of the ordinary, the most difficult question was probably the simplest as well...and that was "Why Southwest?" View Answer
I applied online and the process took 2+ weeks - interviewed at Southwest Airlines in September 2009.
Interview Details – Promoted from within - 2 interviews / focused on direct interaction with people and solving problems to avoid complaints and how resolved. Process takes aprox 3 weeks, after which you will travel several times for various "training" reasons. First interview is general phone interview after which you will interview with Station manager. Much of the same questions asked at each.
Interview Question – Must provide specific details of events related to customer service solutions in a past situation - both positive and negative outcomes and be prepared to provide answers for "what would you do if" & "what could you have done to make this situation better". Answer Question
Negotiation Details – No negotiation, they make offer and you take it or leave it.
I applied online and the process took 2 weeks - interviewed at Southwest Airlines in December 2012.
Interview Details –
1. They send me an email for an updated resume
2. Phone me for a phone interview time
3. Phone interview of about 20 minutes: going through resume, why swa, why this position. 4. On site of 30 min which consisted of HR + 3 managers .
5. They call me to tell me that i was accepted
6. Drug test and background check
The whole interview and acceptance process was within 2 weeks. Everything went to fast . SWA are really friendly and makes the whole process easy for interviewees, you wont feel unwelcome or nervous.
Interview Question –
Why SWA. Why this position. Which was the class that you liked most. Which class you like least. What is your experience with SAP. Talk about experience in previous jobs. Ask extracurricular activities.
Know your resume ! Answer Question
Negotiation Details – No need of negotiation. Money is not as important as the experience that one will get. They are a great company to learn from.
Very Easy Interview
Interviewed at Southwest Airlines
Interview Details – 1stpPhone interview (behavioral), 2nd phone interview (technical), then flew down to Dallas for an in person interview with recruiter and manager
Interview Question – None Answer Question
Reason for Declining – Low Pay & no travel/housing stipend
I interviewed at Southwest Airlines in May 2008.
Interview Details – Lengthy due to extensive background check. Recruiters will pick people that appear to be able to conform to the "Southwest Way" instead of someone with a great education and work history.
Interview Question – Give us one example of how you "colored outside the box" and the result of your decison and how it affected others. Answer Question
Negotiation Details – No negotiating pay.
I applied through an employee referral and the process took 4+ weeks - interviewed at Southwest Airlines.
Interview Details – The interview process at Southwest Airlines was extremely friendly and fun, as expected from a company like this! It was a casual interview in the local headquarters with the Marketing Manager. She was very enthusiastic and sharp and was very focused on my ideas and local market knowledge. I also briefly met with the marketing director just to introduce myself.
Interview Question – If you had a potential marketing sponsorship opportunity with a major sports team, would you accept any perks or privileges that were offered to you (i.e.: tickets, parties, etc)? Answer Question
Negotiation Details – I pretty much knew what to expect salary wise going into the negotiation, and the salary was not my reason or desire to work for this company. The atmosphere, friendly work environment and truly fun people are what made me choose SWA.
2 people found this helpful
Pros: “Casual dress code, good employee insurance, decent 401K, flexible work schedule, impressive to have on resume, good starter job for college grads.Frontline jobs (flight attendant, ground ops, reservations) offer more opportunity & consistency than most headquarters jobs. The "old-school Southwest…” – Full Review
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