Southwest Airlines

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Southwest Airlines Ramp Agent Interview Questions & Reviews

Updated Jul 19, 2014
All Interviews Received Offers

Getting an Interview  

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Interview Experience  

76%
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5%

Interview Difficulty  

Average Difficulty
17 candidate interviews Back to all interview questions
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No Offer

Positive Experience

Average Interview

Ramp Agent Interview

Ramp Agent
Dallas, TX

I applied online and the process took 3 days - interviewed at Southwest Airlines in July 2014.

Interview Details – I received a call and spoke to a recruiter we did a phone interview and was asked a few questions. I was told that I would hear back withing a week whether or not I would get another interview. 30 minutes later I received a call from the same lady requesting to schedule a 1 on 1 interview. I was elated. 2 days later I showed up at Southwest Airlines HQ and was asked to fill out some paper work soon after I was guided to my interview early! It was not bad at all. The interviewers were all nice and polite.

Interview Question – Why Southwest over any other Airline?   Answer Question


3 people found this helpful

No Offer

Positive Experience

Average Interview

Ramp Agent Interview

Ramp Agent
Houston, TX

I applied online and the process took 5 weeks - interviewed at Southwest Airlines in December 2013.

Interview Details – I applied online and then about 5 days later I get an unexpected phone call from them. Just like that I had a phone interview on my hands. A week goes by and a recruiter finally contacts me and sets up a face to face interview. I honestly think it went very good and smooth....we hsraed some laughs and I tried showing them I'm good to work with and down to earth.

I'm now currently waiting to see if I made it any further.....the recruiter has gone on a 2 week vacation (for the holidays), so if anything I may hear until January 2, 2014.....which makes sense because she did say if I get the position that I would get started in mid-January. (Hence giving me a 2 week notice chance)....but I'll have to wait and see.

Interview Question – From all the airlines available to work in, why Southwest?   Answer Question


1 person found this helpful

Accepted Offer

Positive Experience

Average Interview

Ramp Agent Interview

Ramp Agent
Indianapolis, IN

I applied online and the process took 4 weeks - interviewed at Southwest Airlines in November 2013.

Interview Details – I put in an app online. about 2 weeks later i got a random phone call. it was a recruiter. she asked me if i was still interested and then asked some basic interview questions. it was kind of a surprise phone interview. (i was at dinner, not expecting that) At the end of the phone interview she scheduled my face to face. i did the F2F with a recruiter and the operations manager of my location (IND). got emailed 4 days later to set up drug test and finger prints. waiting for my start date

Interview Question – Tell us about a chaotic time at your last employer and how you handled it.
Do you know about SW fun-luving culture?
  Answer Question

Negotiation Details – no negotiations


1 person found this helpful

Accepted Offer

Positive Experience

Average Interview

Ramp Agent Interview

Ramp Agent
Boston, MA

I applied online and the process took a day - interviewed at Southwest Airlines in June 2013.

Interview Details – Spoke with a station representative (in my case, the station manager; others spoke with ramp supervisors) and we discussed the position and what it entails. Asked general interview questions.

Interview Question – What can you bring to our LUV family?   Answer Question

Negotiation Details – none- CBA


4 people found this helpful

Accepted Offer

Positive Experience

Average Interview

Ramp Agent Interview

Ramp Agent
Washington, DC

I applied online and the process took 3 weeks - interviewed at Southwest Airlines in July 2013.

Interview Details – I completed the online app, received email to conduct phone interview about 2 weeks after I applied, completed phone interview then one week later the face to face. Face to face was with a supervisor and someone from their people department.... 4 days later I was offered the position. I had 48 hrs to complete testing.

Negotiation Details – no negotiations


1 person found this helpful

No Offer

Positive Experience

Very Easy Interview

Ramp Agent Interview

Ramp Agent
San Francisco, CA

I interviewed at Southwest Airlines in March 2013.

Interview Details – Applied for a position at SFO and got an e-mail the next week saying they will be conducting phone interviews the next day up until 6 weeks so give it some time. I then got a call the 2nd day after the e-mail and the lady asked me (see interview questions below). All in all very professional and funny too. Didn't really ask me too many questions because I worked for airline somewhat like Southwest for 4 years basically doing the same thing they do but the planes I worked on were a lot bigger. I think if you like to workout, I think this is the job for you because you are basically getting paid to workout.Got a call for face to face interview in 2 weeks so hopefully it goes well. Wish me luck!

Interview Questions


1 person found this helpful

Accepted Offer

Positive Experience

Average Interview

Ramp Agent Interview

Ramp Agent
Houston, TX

The process took a day - interviewed at Southwest Airlines in December 2011.

Interview Details – You will start off with a phone interview with a recruiter. Very simple and ask basic's of the job you are applying for. Then will move onto group interview. My interview had 3 people in it. Also pretty straight forward.

Interview Question – Describe the most chaotic time at your past employer?   Answer Question

Negotiation Details – Non-Negotiable.


No Offer

Neutral Experience

Easy Interview

Ramp Agent Interview

Ramp Agent
Baltimore, MD

I applied online and the process took 6 days - interviewed at Southwest Airlines in October 2011.

Interview Details – Applied via Southwest Web site got a call 2 days later, which consist of an initial phone interview, if they like your response.you get a 1:1 interview
i think the question don't make sense though, most person have no experience.
however i think if you have a back ground in the warehouse industry that's a plus for you

Interview Questions

  • Why Southwest   Answer Question
  • Do you have any experience in the Airline industry, have you ever work in any warehouse of any kind   View Answer


1 person found this helpful

No Offer

Neutral Experience

Difficult Interview

Ramp Agent Interview

Ramp Agent
Bwi Airport, MD

I applied online and the process took a day - interviewed at Southwest Airlines in August 2011.

Interview Details – Initial contact was with a recruiter. They sent an email requesting a phone number to be contacted at for a phone interview. The next day I was called, participated in the phone interview, and was offered a face to face interview at BWI. The face to face interview consisted of a ''People Department'' individual and the recruiter I had talked to for the phone interview. The phone interview was much easier than the face to face. I can suggest something that I read here, be prepared for the interview. It is Southwest, so be prepared for some 'different' questions.

Interview Questions


Accepted Offer

Positive Experience

Average Interview

Ramp Agent Interview

Ramp Agent
Chicago, IL

The process took 2+ weeks - interviewed at Southwest Airlines in February 2008.

Interview Details – Group interview then phone interview then they set up a one one one interview and if you pass all that they send you to get drug tested and do a backgrpund check

Interview Question – Name a time when you had to deal with a decsion a co worker made that you disagreed with. What did you do?   Answer Question

Negotiation Details – no negotiation wages set in contract

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