Spherion Customer Service Representative Interview Questions & Reviews
Updated May 3, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 3 ratings |
Interview Experience [?] Based on 3 ratings
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Customer Service Representative at Spherion
Posted May 3, 2012
1.0
Very Easy Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Dec 2010 (took a day)
pretty standard
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Representative at Spherion
Posted Jan 7, 2012
2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Aug 2011 in The Woodlands, TX (took 4+ weeks)
I submitted my resume in response to an online ad. I was contacted the next day by email. The recruiter also called me for a brief phone screen. The first step in the hiring process was an online test, consisting of five modules. After passing this test, I consented to a background check. After the clear background check, I was scheduled for an on-site interview. I also had to complete several forms online before the interview. The interview was about twenty - thirty minutes long and consisted of "tell me about yourself" questions and situational interview questions. That went well, and I was told I was a good fit for the company. I was taken to another room to enter my information (work experience,etc) in their computer system, and they made copies of documents and identification I was told to bring. I was told to return another day to complete more paperwork. At the close of this session, all applicants were told that as long as the background check was clear, we would be e-mailed a start date within the next few weeks. I received a phone call a few weeks later, telling me to expect an e-mail with directions and start time in the next few days. I didn't receive the e-mail, but a quick phone call resolved that.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Skills Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Representative at Spherion
Posted Oct 22, 2009
2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Sep 2009 in Lincolnshire, IL (took a day)
On line is more grueling than the interview...on line you take a battery of tests, you are asked to supply proof of everything from your high school diploma to college transcripts. Then once you come to your in-person interview, if you've made it that far, it's a piece of cake.
Interview Questions
Negotiation Details
There is no negotiation.
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview, a 1:1 Interview, a Skills Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
