Sprint Interview Questions

Updated Sep 10, 2014
Updated Sep 10, 2014
433 Interview Reviews

Interview Experience

Interview Experience

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21%
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Getting an Interview

Getting an Interview

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Interview Difficulty

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Candidate Interview Reviews

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  1.  

    Customer Care Supervisor Interview

    Anonymous Interview Candidate  in  Irving, TX
    Anonymous Interview Candidate in Irving, TX
    Application Details

    I applied in-person. The process took 1 week - interviewed at Sprint in November 2010.

    Interview Details

    great internal communication, open door, friendly people, great culture;great internal communication, open door, friendly people, great culture,great internal communication, open door, friendly people, great culture;great internal communication, open door, friendly people, great cultur

    Interview Questions
    Negotiation Details
    be honest about your experiences
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    WFM Analyst Interview

    Anonymous Interview Candidate  in  Blountville, TN
    Anonymous Interview Candidate in Blountville, TN
    Application Details

    I applied online. The process took 2 weeks - interviewed at Sprint in April 2010.

    Interview Details

    While working on the phones I was pulled to the side and was asked typical situational type questions and asked what shift's I could work. Typically you would apply and they will set up a time and day that's mutually convenient and you would hear something back within a month sometimes. If you got the job you will typically hear something within days/weeks otherwise you will receive a generic Dear John email.

    Interview Questions
    • I was given 4 SAR questions (ex: name a time when you had a conflict with a customer or a coworker) and was given an Excel test where I was asked to sort three columns of data along with interpreting call volume stats and asked which time frames from the info provided would overtime be needed and when would we need to pull people off the phones.   Answer Question
    Negotiation Details
    With most positions with Sprint it is very much a take it or leave it offer. I've only had one offer in which they were willing to negotiate and it did involve relocating. All other positions are typically non negotiable unless it's salary and even then I've heard from over a dozen salaried employees there was no room for negotiation as Sprint has been paying lower salaries for the same positions recently and many tried to get the same salary tenured people received when they first received their job.
    Accepted Offer
    Negative Experience
    Difficult Interview
  3.  

    Retail Sales Consultant Interview

    Anonymous Interview Candidate  in  Bronx, NY
    Anonymous Interview Candidate in Bronx, NY
    Application Details

    I applied online. The process took 4 days - interviewed at Sprint in February 2011.

    Interview Details

    1 interview by str mgr and asst mgr
    Younger crowd in the office that particular day

    Asked the standard star questions(situation-task-action-result)
    The position was commission based with a base salary, so i was asked what i would do in a scenario if someone stole my sale, asked how i would feel working in a competitive environmenT

    Interview Questions
    • What do you bring to the table, what makes you special   View Answer
    Negotiation Details
    None- take it or leave it but $1 more hourly for bilingual
    Accepted Offer
    Positive Experience
    Easy Interview
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  5.  

    Sprint Sales Representative Interview

    Anonymous Interview Candidate  in  Phila, PA
    Anonymous Interview Candidate in Phila, PA
    Application Details

    I applied online. The process took 1 week - interviewed at Sprint in August 2014.

    Interview Details

    I feel like I wasted my time going on an interview with them and like he already had someone in mind for the job, so he wrote me off and before I even got there. Over the phone I was asked to memorize phone plans, tablets, and accessories. Then when I came in for the interview, all of a sudden he wanted me to bring a presentation. Besides the fact I was never asked for one, how would you even go about that? It was obvious they had found someone else but it would have been nice if they didn't waste my time.

    Interview Questions
    • All the questions where pretty basic, besides the one about a presentation.   Answer Question
    No Offer
    Negative Experience
    Difficult Interview
  6.  

    Retail Sales Consultant Interview

    Anonymous Interview Candidate  in  Baton Rouge, LA
    Anonymous Interview Candidate in Baton Rouge, LA
    Application Details

    I applied online. The process took 4+ weeks - interviewed at Sprint.

    Interview Details

    I first filled out an online application. Then I was called back to set up an interview. I interviewed 1 - 2 times (can't remember exactly). It was usually 1 on 2. The process was made easy by the interviewers, who worked at the store.

    Interview Questions
    Negotiation Details
    no negotiation
    Accepted Offer
    Positive Experience
    Average Interview
  7.  

    Retail Sales Consultant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 1+ week - interviewed at Sprint in August 2014.

    Interview Details

    Applied online (took personality assessment as well) and took my resume to the store manager the next day.
    Process from application to hire took a little over a week.
    3 interviews, one with store manager where I applied, second with a different store manager and third "practical" interview to see how well I interact with customers.
    I was then sent emails to proceed with the background check and drug test.
    I was offered a position wit a higher pay than I expected and I am so excited!

    Interview Questions
    • How would you sell this certain product to a customer?   Answer Question
    Negotiation Details
    They offered pay based on my experience, no negotiations.
    Accepted Offer
    Positive Experience
    Easy Interview
  8.  

    Retail Sales Consultant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online - interviewed at Sprint in August 2014.

    Interview Details

    the interview questions were mainly about failing to help a customer, succeeding at helping a customer, and how would you handle more than one customer at once... make sure you ask questions

    Interview Questions
    • how would you handle more than one customer at once by yourself?   Answer Question
    No Offer
    Positive Experience
    Average Interview
  9.  

    Business Account Executive Interview

    Anonymous Interview Candidate  in  New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied online. The process took 2 months - interviewed at Sprint.

    Interview Details

    Applied on the Sprint Website and received a call back from the sales manager 2 weeks later. Set up an on sight interview at a local office with the sales manager. Interview went well and a follow up interview was scheduled for the following week. Had to prepare a 90 day sales plan for the 2nd interview which was no big deal, this interview also went well. A third interview was scheduled the following day with the Sales director. After the 3rd interview I was told i would be going into the next stage which was the background check. Securing the job was contingent on passing the background check with A-Check America. The background check took about 2 weeks. I was sent an offer letter

    Interview Questions
    • No difficult questions. Just make sure everything on resume and application is entered as honest as possible. Any errors can delay or disqualify you from having your application accepted for employment.   Answer Question
    Negotiation Details
    No negotiation but the salary was pretty decent for my first job out of college.
    Accepted Offer
    Positive Experience
    Average Interview
  10.  

    Sprint Sales Representative Interview

    Anonymous Interview Candidate  in  Milwaukee, WI
    Anonymous Interview Candidate in Milwaukee, WI
    Application Details

    I applied online. The process took 2 months - interviewed at Sprint in January 2014.

    Interview Details

    Long process - many interviews. Questions asked were typical - why do you want to work here? Do you want to make more than 50k? Are you determined?, I was interviewed by a trainer and this was the worst part of the process because the trainer had no idea what the position entailed and thus this person asked irrelevant questions.

    Accepted Offer
    Negative Experience
    Average Interview
  11.  

    Retail Sales Consultant Interview

    Anonymous Interview Candidate  in  San Diego, CA
    Anonymous Interview Candidate in San Diego, CA
    Application Details

    I applied online. The process took 5 days - interviewed at Sprint in August 2014.

    Interview Details

    Went through 2 interviews, one with the store manager and a different store manager. Process took less than a week! I start Aug. 16, 2014. My current manager is a blessing! She's very down to earth, I can say I am quite lucky!

    Interview Questions
    Negotiation Details
    No negotiation, pretty flat. I am being paid the max. for beginning.
    Accepted Offer
    Positive Experience
    Easy Interview

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