Sprint Nextel Customer Service Representative Interview Questions & Reviews
Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 2 ratings |
Interview Experience [?] Based on 2 ratings
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Customer Service Representative at Sprint Nextel
Posted Aug 18, 2011
1.0
Very Easy Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Aug 2011 in Lenexa, KS (took 3 weeks)
Submitted an online application, received an invitation email to complete an online assessment, a week later, I got a call to schedule a phone interview with a HR manager. The interview was easy and lasted about 15 minutes. Two questions were asked: listening skills and dealing with a difficult client. Interviewer was very helpful provided, detail info on job requirements and scheduling, company's expectation, training and so forth. I was told to expect a call to schedule a face to face interview. Got the call the next week, schedule the interview for 09/2011.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview and a Skills Test.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Representative at Sprint Nextel
Posted Jul 24, 2010
1.0
Very Easy Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Apr 2008 in Kansas City, KS (took 4 days)
Applied online. Was called by another company that handles their call center. They were not Sprint employees but contractors for Sprint.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?


