Sprint Nextel Interview Questions & Reviews
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Updated Feb 13, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 112 ratings 
“Average” Interview
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Interview Experience [?] Based on 112 ratings
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| 11–20 of 112 Sprint Nextel Interviews | Sort by |
Sales Associate at Sprint Nextel
Posted Dec 16, 2011
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1.0
Very Easy Interview
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Overall Negative Experience
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Received and Declined Offer
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Interviewed Jan 2010 in Columbia, MO (took 4 months)
It was a joke. The guy talked to me for about 15 minutes and then said he would put me into the background process. He said he had a couple of others he interviewed and that he would decide and get back to me the following week. A week went by with no word. I called, and he acted like I was bothering him and said it would be the following week. 2 weeks went by and again he acted like I was an idiot for following up and said it would be the following week. The next week I called again and he said I was in the top 3 now and he would decide and call me the following week. 2 weeks go by and I call for the last time. He said the same as before, I was in the top pick of 3 people and he would let me know the following week. I told him to decide by Friday or I was taking a different job offer. He never called! Then, about 2 1/2 months later I get a call from him and he says hey if you are still interested in a job I have chosen you and would like to give you a conditional job offer. I told him I was now a direct competitor and he was nuts.
Interview Questions
Reason for Declining
Unprofessional, unorganized. I would never willingly go to work for someone like that.
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
More Sprint Nextel Sales Associate Interviews
Helpful Interview?
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No
Inappropriate?
Sales Representative at Sprint Nextel
Posted Dec 6, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Declined Offer
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Interviewed Jun 2009 (took 2 weeks)
They tell you about the company, the history, the position summary, the pay, and ask you your strengths, weaknesses, and why you would be a good fit for the position
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
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Helpful Interview?
Yes |
No
Inappropriate?
Account Manager at Sprint Nextel
Posted Dec 3, 2011
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Nov 2011 (took 5 weeks)
Outcome of two interviews is still pending. Intial phone interview with hiring manager. Then a face to face interview with hiring manager and another manager who works with him and has his own team doing a very similar job. Second interview was with the hiring manager's boss face to face. Still waiting to hear if I'll get an offer or not.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview and a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Business Customer Service Representative at Sprint Nextel
Posted Dec 3, 2011
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Nov 2011 in Las Vegas, NV (took 2 weeks)
The interview process was great (even though I didn't get the position). I was taken into a room for a group interview, consisting of a supervisor and a manager. The asked behavioral questions (use examples from your past to answer current q's). Remember to use the STAR technique!!
Interview Questions
Other Details
The interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Supervisor at Sprint Nextel
Posted Nov 28, 2011
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1.0
Very Easy Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Nov 2011 (took 3 days)
The interview process was very easy, manager was very nice and professional.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Retail Sales Consultant at Sprint Nextel
Posted Nov 13, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Oct 2011 in Seattle, WA (took 3 weeks)
You apply online and take a skills/personality assessment. If you pass the assessment, you are asked to fill out a more comprehensive application. After this, it may take a while to get a call back. I applied to several stores and was called to interview at one of them.
The interview was pretty typical for a retail sales position. STAR format questions. Define success. Sell me this phone.
After the interview, a background check is run and a drug test is required. This step only takes a few days.
Negotiation Details
HR sets your hourly wage. The commission structure is consistent company wide.
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, a Skills Test, a Personality Test, a Drug Test and a Background Check.
More Sprint Nextel Retail Sales Consultant Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Lead Retail Consultant at Sprint Nextel
Posted Nov 5, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Nov 2011 in Los Angeles, CA (took 1 week)
Applied online, got call a week later for interview. Called a few hours after interview for job offer. Nice people, smooth process.
Interview Questions
Other Details
The interview consisted of a Group/Panel Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Technical Consultant at Sprint Nextel
Posted Nov 5, 2011
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Nov 2011 (took 2 weeks)
It took me a week to get an interview. The first interview was really tough; many questions and a lot of talk. Although most of the questions were common, they were very challenging. Then after that, it took another week to be called for the second interview; however, it seems that they already had chosen me in the first interview because i made a good impression(they told me this). Both interviews were long; first was about 1 hr and the second one was around 1.5 hr to 2 hr. My best advice is to prepare for the interview because they are challenging, always smile! and make eye contact. If you don't make it, don't give up. I have been interviewed at sprint for three times and in the last two I had a good outcome. Good luck.
Other Details
The interview consisted of a Group/Panel Interview.
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Helpful Interview?
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No
Inappropriate?
Technical Support Representative at Sprint Nextel
Posted Nov 3, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Nov 2011 in Fort Worth, TX (took 2 days)
I applied on-line and received a link to an on-line assessment. It's a typical assessment and a virtual call center "walk through" where you actually listen to a call and "practice." Then you fill out the application. The next day I received a phone call to schedule a phone interview for the next day. The typical questions took place on the phone call, "tell me about a time when," and then I was scheduled for a 1:1 the next day. The 1:1 was very relaxed and fun, and I was moved on to the next step immediately which is the drug test and background check. I completed the drug test upon leaving as it was on my way home, and still waiting for the background check to complete, which I have no worries about.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Skills Test, a Drug Test and a Background Check.
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Helpful Interview?
Yes |
No
Inappropriate?
Retail Sales Consultant at Sprint Nextel
Posted Nov 1, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Aug 2011 in Jacksonville, FL (took 3 weeks)
I have been trying to work with Sprint/Nextel for about a year. I was in college when I first applied and I recieved a call to interview. Long story short the position got cancelled. I applied online through the corporate website. Following this sprint sent me an invitation to complete an hour long IQ, skills and personality test. About 5 minutes after the test I recieved an e-mail stating that I passed the test and someone from Sprint would contact me shortly. I recieved a call 2 weeks later from a Jacksonville store. I went in to interview with the manager of the store and the senior retail sales consultant, took about 15 minutes. 2 to 3 days later the store manager called me back to set up a second interview with the district manager. A week later I interviewed with the district manager which took close to an hour. 3 days later, I got the job. Ofcourse after I passed the background and drug test.
Perks: no cell or internet bill. I problably pay around 30.00 a month for both unlimited on employee plan, tuition reimbursement and family perks..etc.
Interview Questions
Negotiation Details
There was no negotiation with Sprint/Nextel which I was super surprised about. They offered me 9.75 hour plus commission. I was told 9.75 plus commission was for people with experience since I had previous years of retail and mobile phone experience with another company. I was very upset due to the fact that I have a 4 year degree. Not acceptable. They would not budge on the hourly rate. Other carriers start atleast at 11.00 plus commission.
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, an IQ/Intelligence Test, a Skills Test, a Personality Test, a Drug Test and a Background Check.
More Sprint Nextel Retail Sales Consultant Interviews
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