Glassdoor is your free inside look at Sprint Nextel interview questions and advice. All 228 interview reviews posted anonymously by Sprint Nextel employees and interview candidates.
Sprint Nextel Interview Questions & Reviews
Getting the Interview 228 Interviews
Interview Experience 214 Ratings
Retail Sales Consultant at Sprint Nextel
Accepted Offer – Interviewed in Memphis, TN Mar 2012 – Reviewed Dec 7, 2012
Interview Details – You will speak to the store manager and possibly the DM
Helpful Interview?
Yes |
No
Problem with this interview?
Technical Service Consultant at Sprint Nextel
Accepted Offer – Interviewed in Elk Grove, CA Jan 2008 – Reviewed Dec 1, 2012
Interview Details – Can apply online or stop in the store and see if they have an opening. It would be easiest if you know someone that is working in the store because the openings only last a few days and they prefer to higher from referrals.
Interview Question – Most difficult part is the pre employment questionnaire. Some of the best customer service sales reps can fail it and not be considered. All must pass to get an interview. Answer Question
Negotiation Details – Standard pay and you cannot get more than $15 from my knowledge.
Helpful Interview?
Yes |
No
Problem with this interview?
Senior Marketing Manager at Sprint Nextel
Accepted Offer – Interviewed in Reston, VA Apr 2009 – Reviewed Nov 6, 2012
Interview Details – Process was standard, very behavioral and situation oriented. Interviewed with direct hiring manager, group VP and peers for the department. Nothing surprising and nothing out of the blue. Very standard.
Interview Question – Knowledge of wireless industry. Answer Question
Negotiation Details – vacation
Helpful Interview?
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No
Problem with this interview?
Customer Service Representative at Sprint Nextel
Accepted Offer – Interviewed in Las Vegas, NV – Reviewed Oct 30, 2012
Interview Details – Applied online. Emailed assessment, then phone interview. Face to face interview. Back ground check. Then confirmed for training class.
Interview Question –
All questions behavioral. Situation, Task, Action, Result.
Tell me about a time you had to deal with a difficult customer.
Tell me about a time you didn't agree with a policy or procedure.
Three strengths/2 weakness your supervisor would say about you.
Answer Question
Negotiation Details – No negotiation. 12.00 hour. So sad and behind call center pay rates.
Helpful Interview?
Yes |
No
Problem with this interview?
Customer Service Representative at Sprint Nextel
Accepted Offer – Interviewed in Houston, TX Aug 2010 – Reviewed Oct 23, 2012
Interview Details – Was offed the position at the interview
Interview Question – None Answer Question
Negotiation Details – no negotiation
Helpful Interview?
Yes |
No
Problem with this interview?
Technical Consultant at Sprint Nextel
No Offer – Interviewed in North Atlanta, GA Oct 2012 – Reviewed Oct 23, 2012
Interview Details – Received a call from the assistant store manager to schedule an interview. I arrived at the interview about ten minutes early and waited for about 20 minutes to interview. Was kind of surprised that they weren't sure what job I was applying for but they had about 6 pages of questions to ask covering a variety of topics. The interview went well until they asked an unexpected question at the end which seemed to immediately disqualify me as a candidate.
Interview Question – What is the minimum salary that you are willing to work for? View Answer
Helpful Interview?
Yes |
No
Problem with this interview?
Assistant Store Manager at Sprint Nextel
Accepted Offer – Interviewed in Memphis, TN Jul 2011 – Reviewed Oct 14, 2012
Interview Details – There is an assesment that has to be passed before you get to the interview. Then you are interviewed either by a recruiter or a couple of managers.
Interview Question – The questions are standard interview questions, stengths, weaknesses......nothing difficult View Answer
Negotiation Details – There really was not a negotiation phase. There was an offer letter sent by the recruiter and I was told there is nothing that can be done about the salary.
Helpful Interview?
Yes |
No
Problem with this interview?
Sales Consultant at Sprint Nextel
Accepted Offer – Interviewed in Houston, TX Sep 2012 – Reviewed Oct 4, 2012
Interview Details – all and all it was about 3 week process. Interview with Asst Managers then with actul Manager and then Regional Manager.
Interview Question – how would i sell my phone? was the hardest question :) Answer Question
Negotiation Details – No Negotiation.
Helpful Interview?
Yes |
No
Problem with this interview?
Technical Consultant at Sprint Nextel
Accepted Offer – Interviewed in Chandler, AZ Nov 2010 – Reviewed Oct 1, 2012
Interview Details – The interview process for the retail store is behavioral based. You will be asked alot of situation based questions.
Interview Question – The questions are pretty standard. I do not recall any unexpected questions. Answer Question
Negotiation Details – Was like pulling teeth.
Helpful Interview?
Yes |
No
Problem with this interview?
Retail Sales Consultant at Sprint Nextel
Declined Offer – Interviewed in Saint Louis, MO Sep 2012 – Reviewed Sep 27, 2012
Interview Details – Applied on a friday was called on the following monday, interview wed, second interview following monday background check tuesday offer on thursday. They didn't really ask to many pressing questions and all interviews were pretty laid back. Only bad thing was my second interview was scheduled at 3pm I arrived at 2:50 and wasn't interviewed until 3:45 and the mangers that did my second interview had not seen my resume before nor did they know I had been interviewed prior to that day. It was sort of unprofessional
Interview Question – Sell me the phone in your pocket, was pretty much the hardest question they asked. Like I stated before they asked just general why do you want to work here, and why do you think you will do well working here questions. It was far from rocket science. Answer Question
Reason for Declining – Verizon Offered More Money
Helpful Interview?
Yes |
No
Problem with this interview?
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