Sprint Nextel Retail Sales Consultant Interview Questions & Reviews

Interview Details – Started with a phone call, then moved quickly to an in store interview. I was offered the job less than a day later, but I have seen where other applicants have had to go through a 2nd round of interviews.

Negotiation Details – Was able to negotiate salary based on my experience in the field, so my advice would be sure to try and get as much as you can - don't settle for $10/hour.

Interview Details – Once you apply to the company, you will shortly be routed to an assessment and a personality profile. If you pass the assessment and personality profile, your information will then be sent to the management of the location that you choose to apply to. You will first probably interview with the assistant manager followed by the manager and then you will be offered the position. Once accepted, you must submit to a background and drug test.

Interview Details – After I applied online to a store about 30 miles from me, I received an email a few days later asking me to fill out a more detailed application. After filling that out, I was contacted by a store just a few minutes from me. They asked if I could come in the next day for an interview, and I said sure. The interview took about 30 minutes, involving primarily STAR format questions, and questions about my background and sales experience. It was the store manager, and assistant store manager interviewing me. They gave me the paperwork for a drug test, and I took that the next day.

2-3 days after the drug test, I received a call offering me the job. Was a very quick process!

One thing I learned, Sprint stores never hire full time, only part time with the possibility to advance to FT.

Reason for Declining – Had a better offer from one of their competitors.

Interview Details – You apply online and take a skills/personality assessment. If you pass the assessment, you are asked to fill out a more comprehensive application. After this, it may take a while to get a call back. I applied to several stores and was called to interview at one of them.

The interview was pretty typical for a retail sales position. STAR format questions. Define success. Sell me this phone.

After the interview, a background check is run and a drug test is required. This step only takes a few days.

Negotiation Details – HR sets your hourly wage. The commission structure is consistent company wide.

Interview Details – I have been trying to work with Sprint/Nextel for about a year. I was in college when I first applied and I recieved a call to interview. Long story short the position got cancelled. I applied online through the corporate website. Following this sprint sent me an invitation to complete an hour long IQ, skills and personality test. About 5 minutes after the test I recieved an e-mail stating that I passed the test and someone from Sprint would contact me shortly. I recieved a call 2 weeks later from a Jacksonville store. I went in to interview with the manager of the store and the senior retail sales consultant, took about 15 minutes. 2 to 3 days later the store manager called me back to set up a second interview with the district manager. A week later I interviewed with the district manager which took close to an hour. 3 days later, I got the job. Ofcourse after I passed the background and drug test.

Perks: no cell or internet bill. I problably pay around 30.00 a month for both unlimited on employee plan, tuition reimbursement and family perks..etc.

Negotiation Details – There was no negotiation with Sprint/Nextel which I was super surprised about. They offered me 9.75 hour plus commission. I was told 9.75 plus commission was for people with experience since I had previous years of retail and mobile phone experience with another company. I was very upset due to the fact that I have a 4 year degree. Not acceptable. They would not budge on the hourly rate. Other carriers start atleast at 11.00 plus commission.

Interview Details – I applied online and presented my best to them. I was then contacted by the Store Manager to set up the interview. I interviewed twice, each time with two different people. The interviewers were very friendly and professional. They made me feel comfortable and at ease to answer the questions. I then waited for a background check which took a few days and was finally offered the job. I happily accepted.

Negotiation Details – I felt that the starting hourly wage was fair as I don't have ample experience in retail sales.

Interview Details – Had 2 great 1:1 interviews with both the ASM and the SM at a local Sprint store. That consisted of the typical behavioral questions. Had good experience with both of the interviewers. I was then set up to do a phone interview with the DM. I called the DM up at the given time and knew instantly that I was not going to be hired. The DM seemed disinterested and disorganized. The questions asked were not related to customer service nor sales. The DM pretty much ruined the positive interview experience I had brought home from the Sprint store. Anyways, I'm working for the competitor now so I'm thankful for that.

Interview Details – I applied for the job on the company website and went through the online assessment and questionnaire. I passed the online assessment and was called for an interview just over a week later. I met with the manager of the store where I was asked questions about my work experience, what is my motivation, etc. It was approximately 30-40 minutes during the interview. Many questions were similar to that asked with the online assessment. I asked how many other people were being interviewed, and there were a total of 5 interviewing. About 5 days later I was called in to come in for a second interview, where I met with the manager again and the Lead Sales Consultant for the floor, where she asked me many of the same questions, including my retail experience, and lasted about 15 minutes. That same day I was sent for a drug test, and a week later was offered the job! Of course, I accepted!

Interview Details – The company is very inconsistent with their hiring process so I had to make my own separate attempts to get in touch with the store that I wanted to work at. The best advice I could give is to ask as many questions as the person interviewing you to be sure that you get the whole description of what is expected of you cause this job is really not for everyone.