Sprint Retail Sales Consultant Interview Questions

Updated Sep 28, 2014
Updated Sep 28, 2014
85 Interview Reviews

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Interview Experience

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Retail Sales Consultant Interview

Anonymous Interview Candidate in Santa Ana, CA
Anonymous Interview Candidate in Santa Ana, CA
Application Details

I applied online – interviewed at Sprint in July 2014.

Interview Details

The interview went well. I'm looking forward to hearing back from them. Thanks for the info! I met with a manger and he was very helpful. I'm excited about this opportunity. I can honestly say that I will probably get the job!

Interview Questions
  • I was asked how I would deal with an irritated customer.   View Answer
No Offer
Easy Interview

Other Interview Reviews for Sprint

  1. 1 person found this helpful  

    Retail Sales Consultant Interview

    Anonymous Interview Candidate in Olympia, WA
    Anonymous Interview Candidate in Olympia, WA
    Application Details

    I applied in-person. The process took 4+ weeksinterviewed at Sprint.

    Interview Details

    I was called for an interview. I told me I was the most likely candidate. I was offered the job unofficially over the phone, but didn't receive anything in writing until two weeks later. I started a week and a half after that.

    Interview Questions
    • Pretend I'm a customer and I want to buy your phone. Sell me your phone.   View Answer
    Negotiation Details
    What showed up on paper was not what I was told... much like their contracts.
    Accepted Offer
    Neutral Experience
    Difficult Interview
  2.  

    Retail Sales Consultant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    In depth. Went back through history of sales and customer support experience. Very open and easy going first interview. Second interview seemed just like a formality. Was offered the job on the spot. Transferring information over and filling out paperwork was a cinch. no issues.

    Accepted Offer
    Positive Experience
  3.  

    Retail Sales Consultant Interview

    Anonymous Interview Candidate in New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied online. The process took a dayinterviewed at Sprint in May 2014.

    Interview Details

    I had my first interview with the assistant manager and store manager this past thursday it was pretty simple they were impressed with my resume the assistant said that I'm the top canadate for the position

    Interview Questions
    • well the question were pretty simple one question was tell them a time where they were an angry customer and how was I able to help them out and what was the outcome   View Answer
    No Offer
    Positive Experience
    Easy Interview
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review
  5.  

    Retail Sales Consultant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Interview process is very informal with very little guided questions. Be ready to give your best first impression to get the job. If the manager does not like your personality, you will not get the job no matter how qualified you are.

    Interview Questions
    Accepted Offer
  6.  

    Retail Sales Consultant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 2 weeksinterviewed at Sprint.

    Interview Details

    There were a few phases for me. Just say your goal is to sell a lot of accessories and that's all it will take.

    Accepted Offer
    Positive Experience
    Average Interview
  7.  

    Retail Sales Consultant Interview

    Anonymous Interview Candidate in Kansas City, MO
    Anonymous Interview Candidate in Kansas City, MO
    Application Details

    I applied online. The process took 2 daysinterviewed at Sprint in April 2014.

    Interview Details

    Applied online received call for interview the next day. Interviewd with store manager and then phone call with district manager. The following day. Job offer was made pending background check and drug testing.

    Negotiation Details
    None
    Accepted Offer
    Positive Experience
    Easy Interview
  8.  

    Retail Sales Consultant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Sprint.

    Interview Details

    2 interview process. During the interview answer the questions honestly and show your ability to wow the customer. Also prove the ability to generate sales. The most important part of the interview process is to be 100% yourself. Do not act or answer questions in ways that you think will make you look good. Experience is not a necessary just a strong willing to learn and put what you learn into play.

    Interview Questions
    • If your like me and have a few more jobs in your history than normal than the hardest question is "why".   Answer Question
    Accepted Offer
  9.  

    Retail Sales Consultant Interview

    Anonymous Interview Candidate in Philadelphia, PA
    Anonymous Interview Candidate in Philadelphia, PA
    Application Details

    I applied online. The process took a weekinterviewed at Sprint in February 2014.

    Interview Details

    2 interviews

    Interview Questions
    Reasons for Declining

    Other offer

    Declined Offer
    Neutral Experience
    Average Interview
  10. 1 person found this helpful  

    Retail Sales Consultant Interview

    Anonymous Interview Candidate in Dallas, TX
    Anonymous Interview Candidate in Dallas, TX
    Application Details

    I applied through an employee referral. The process took 1+ weekinterviewed at Sprint.

    Interview Details

    Interviewed twice but did not hear back the first time. The second time was based on a referral and dropped of a resume in person. The manager was very pleasant and was looking more for personality than anything. I did not have much sales experience but I was hired based on my work ethic and positive attitude. Other managers rely on aggressive sales personalities so try to cover both and play off their lead. They requested I apply formally online. You get asked about 40 questions that give you a lot of hypothetical scenarios. I received a call setting up an interview with the District Manager.

    In Sprint culture hiring/firing decisions run through a DM as well as promotions and transfers. They ask you questions like what is appropriated dress for business and what to do if you see an employee take money. It is real commons sense trying to gauge your honesty and work ethic, they want to make sure you won't dye your hair blue all of a sudden or leave the store for personal reasons. You are asked to do a background screening when they deem you a quality candidate. After that you go to a 2 week training at the headquarters then about 2 weeks of in store shadowing. The first month of commission is guaranteed and use this time to learn the POS system and shadow the best reps.

    Interview Questions
    • If you are short $5.00 on your register at the end of the night do you alert the manager or put it in. They ask a lot of moral dilemma questions and it's best to follow the honesty is the best policy principle.   Answer Question
    Negotiation Details
    I came in during a bad time where they had a pay increase freeze implemented. After a few years I inquired about a raise. There is an option where they might take an average of all the employees in the district with the same title and length of tenure and give you a raise. Please negotiate aggressively at the beginning because in my time there raises are hard to come by.
    Accepted Offer
    Positive Experience
    Average Interview

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