Sprout Social Interview Questions

Updated Aug 15, 2014
Updated Aug 15, 2014
12 Interview Reviews

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Candidate Interview Reviews

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  1. 3 people found this helpful  

    Customer Success Manager Interview

    Anonymous Interview Candidate  in  Chicago, IL
    Anonymous Interview Candidate in Chicago, IL
    Application Details

    I applied through other source. The process took 6 months - interviewed at Sprout Social in July 2014.

    Interview Details

    I have very mixed feelings about posting this negative interview review since my initial impressions of Sprout were so overwhelmingly positive, but the way the process ultimately unfolded has tipped the scale for me. I initially reached out to the HR Manager via LinkedIn and he was very clear that they didn't have an immediate need for the positions I was interested in. This was great in the sense that they were very transparent from the beginning. We continued to exchange emails over the course of a few months and he asked if I wanted to stop by for an interview at their office. This was more of an intro interview than anything else and lasted about an hour. The experience was positive and he then suggested that I apply for the Customer Success Manager role several weeks later.

    I applied for the role and received an email from a Talent Acquisition Specialist two weeks later, who I later found out had only been on the job for one month. I tried to ignore this fact, but my gut instinct was that it seemed a little weird that I had been going through the interview process longer than this person was actually employed in HR at Sprout. From start to finish, the process lasted six months. We set up a phone interview that mainly consisted of questions about my current role. He outlined the next steps in the process and made it seem like an on-site interview was a given. He then set up a brief phone interview with a Sales team member who literally said this interview was just to make sure you're a human and not a robot. I'll mention this guy again later.

    After six months of consistent effort and positive interviews with no objections to my candidacy, I was extremely shocked to receive an e-mail the next day informing me that I would not be moving forward to the in-person interview. I never got that opportunity because they said, "No," every time. I got the standard canned email saying we value your background and experience but don't have a need for your skills at this time. I probed different interviewers at every point of the process if they had any objections to my candidacy and that I would be happy to share any information that may help resolve those objections.

    I sent back a polite e-mail explaining my surprise that Sprout was passing on my candidacy given my background, the strong interest in my candidacy, and the extended period that I had been interviewing. Although it shouldn't come as a surprise since many companies won't give you candid feedback, it's worth noting that I never received a response to this e-mail asking for any candid feedback they could provide on why they passed on my candidacy. Interestingly enough, the Sales Team member who interviewed me last looked at my LinkedIn profile shortly after I sent this e-mail. My only guess is that he was a little surprised I wasn't moving on as well.

    Interview Questions
    • What are some things that you've worked on in your current role that you're proud of?   Answer Question
    No Offer
    Negative Experience
    Average Interview
  2.  

    Marketing Designer Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 5 weeks - interviewed at Sprout Social.

    Interview Details

    The interview process was more drawn out than my previous experiences, but I was told from the outset that Sprout's timeline was 1 to 2 months, which allowed me to explore other opportunities at the same time. The lines of communication with my contact were very open, and he was very friendly and accessible, but I was frequently waiting for him to gather input from other people as to whether I would move forward in the process.The thorough process did allow me to get to know Sprout well and develop an investment in joining the company.

    I applied online and received an email back pretty quickly to set up a phone call. I had a great chat with the recruiter, and a week later was asked to complete a challenging work sample assignment. After that I had another phone conversation with an internal client that I would work closely with. Finally, I came in for in-person interviews with 4 different team members. And a week later I was offered a position! The role I interviewed for was a design + development position, but I was offered a more design-focused position which played more to my strengths, with the caveat that I would be able to learn more coding skills at Sprout if I wanted to.

    Interview Questions
    • No questions stood out as being especially difficult or unexpected. What did surprise me was that I expected the in-person interview would be a group format, but when I arrived I found out I would be having 4 individual interviews!   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  3.  

    Operations Engineer Interview

    Anonymous Interview Candidate  in  Chicago, IL
    Anonymous Interview Candidate in Chicago, IL
    Application Details

    I applied online. The process took 2 weeks - interviewed at Sprout Social in May 2014.

    Interview Details

    Entire interview process was very professional and efficient. The underlying philosophy driving Sprout Social seems to be based on the assumption that satisfied, respected work force is critical to building healthy teams and providing excellent results. I agree!

    Interview Questions
    • Asked to discuss technical challenges related with providing an AWS alternative   Answer Question
    Accepted Offer
    Positive Experience
    Difficult Interview
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  5. 1 person found this helpful  

    Product Marketing Specialist Interview

    Anonymous Interview Candidate  in  Chicago, IL
    Anonymous Interview Candidate in Chicago, IL
    Application Details

    I applied online. The process took 4+ weeks - interviewed at Sprout Social in May 2014.

    Interview Details

    The interview process was pretty straight-forward and very pleasant. I submitted my resume online and was contacted within a week to be told that interviews would be starting in the near future. The entire interview process—from resume submission to offer—spanned a little over a month and it consisted of: an initial phone interview with the Sr. Talent Manager, a second phone interview with the Product Marketing Manager followed up by a work samples assignment. I was then brought in for an in-person interview with several team members, had one more brief follow-up phone call which was then followed up by an offer. Communication was very open throughout the whole process and all of my inquiries were responded to in a very timely manner.

    The work sample assignment was great—it gave me exposure to the types of projects I would potentially be working on, and it also gave me the opportunity to demonstrate the appropriate skills for this role that are harder to portray simply through conversation/interview. The work sample assignment wasn't just conceptual either—it was detailed and very specific while still allowing for a certain level of creative freedom which I really appreciated.

    Interview Questions
    • I was not thrown any curveballs or unexpected questions. The most difficult question—simply because there are so many ways to answer it, I think—was when I was asked to explain what I thought product marketing entailed.   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  6.  

    Anonymous Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 1 week - interviewed at Sprout Social.

    Interview Details

    The interview process is usually mediocre at best. That is not the case at Sprout Social. The process was as painless as an interview process could be. There were three reasons as to why this was such a great experience; time, transparency, and the employees I interviewed with. The whole entire process took about a week from first contact to hire. I have had interview processes take months so this was such a welcome surprise. The recruiter was very transparent about the process. How long the process will take, the next steps each time I advanced, and any other questions I had in general. They didn't give off an air of secrecy, like they were trying to keep me in the dark as much as they could. Finally, everyone from the recruiter, to the colleagues , and the managers I interviewed with were amazing. I never once felt like I was being grilled or tested. It felt like they were genuinely trying to get to know me. They asked questions relevant in figuring out if I was right for the position and for the company. They didn't throw ridiculous curveball questions at me. So overall, this was the best interview experience I have ever had. A+

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  7.  

    Talent Acquisition Specialist Interview

    Anonymous Interview Candidate  in  Chicago, IL
    Anonymous Interview Candidate in Chicago, IL
    Application Details

    I applied through an employee referral. The process took 4 weeks - interviewed at Sprout Social.

    Interview Details

    The interview process was very straight forward and moved along quickly. It started with an initial phone call (20-30 minutes) with the hiring manager to gather more information about my experience and what I was looking for in my next role. After the first phone conversation, I had another phone conversation with another member of the talent team. The second conversation mirrored many of the things I touched on in the first. Each conversation not only covered my work history but I was also asked about what I enjoy doing outside of the office.

    After the phone conversations I was asked to do two work samples. The first was conducting mock phone interview (acting as if I worked at Sprout) with a current employee at Sprout. I was to conduct the interview but also type up my notes from the interview. The other aspect of the work sample was to actually source individuals for a role they might hire for. I had to compile a list and also note; where I sourced the candidate, why they might fit the role and how I'd contact them initially.

    I have roughly a week to complete the samples and return them to Sprout. Once I did, I was brought in for an in person interview. I meet with the Senior VP of sales, the VP of Operations and the Senior Talent Manager. All the questions went over more of my experience and how I might fit in at Sprout. The first two meetings took a little over an hour total. I finished the day by meeting with the talent manager and we went over my work samples. The didn't feel like an interview and felt much more like a conversation.

    Interview Questions
    • The idea of work samples for this role threw me for a bit of a loop. I was also asked "What is the most common misconception people have about you?" I thought that was really interesting and took me a minute or two to think of something.   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  8. 1 person found this helpful  

    Front End Engineer Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeks - interviewed at Sprout Social in March 2014.

    Interview Details

    The interview process began with a few short emails followed by a 30-min phone screen with the Senior Talent Manager. The phone call largely served as an introduction to my professional background and skill sets, as well as a way to gauge why I would be interested in joining a company like Sprout Social. A few days after submitting a few code samples I had an opportunity to speak with the team lead to once again go over my experience and brush up on a few more in-depth technical questions. The following day I was asked to complete a coding assignment where I was provided some basic mock-ups and some solid business logic. After about a week I was able to finish and submit the assignment was a few days later was asked to come into the office for an in-person interview.

    The interview itself was made up of four full one-hour sessions and was one of the key factors I took into account when I took the job. I came in at about Noon on a weekday and was given a great tour of the office by the Talent Manager and a run down of all the perks/benefits. One thing that really stood out was that when we were walking around the office seemed empty, until we arrived at the lunch room. Being lunch time, the "cafe" was packed full of people, all having a great time and enjoying each other's company - that really stuck out. People weren't just sitting at their desk eating lunch, they all wanted to hang out together and have fun.

    Moving on... The first interview was with two developers on the team who brought up some sample code and asked me to review it with them. Mostly they were looking for me to point out any syntax and potential performance issues. The second session was with another set of two developers from the team. For the next hour we reviewed another code sample and even pair code for a bit. Next was an hour spent with a fifth team member going over HTML & CSS styles and pitfalls, followed by the last hour reviewing the earlier assignment with the team leader. All in all the process took about four and a half hours and was fairly taxing, though by the end I was convinced that these were the people I wanted to work with if given the opportunity.

    Interview Questions
    • The most difficult questions were the open-ended "what do you think of this code?"   View Answer
    Accepted Offer
    Positive Experience
    Difficult Interview
  9.  

    Account Executive Interview

    Anonymous Interview Candidate  in  Chicago, IL
    Anonymous Interview Candidate in Chicago, IL
    Application Details

    I applied through an employee referral. The process took 2 months - interviewed at Sprout Social in April 2014.

    Interview Details

    The interview process (3 steps) consisted of a phone screening, on site interview with the Talent Manager and Hiring Manager, and concluded with a meeting with current employees with similar duties to the applied position. Communication with my application process was very thorough and timely. This process enabled me to see into daily expectations of associates holding similar positions, however, it was the mindset and vision of these associates that sold the company. It is clear to see that each employee maintains a high level of engagement and the expectation is that opportunities at Sprout Social are considered careers, not jobs.

    Interview Questions
    • While much of the dialogue was concentrated on experience and skillset, Sprout Social is definitely prioritizing cultural fit. Finding a way to connect your personal interests and passion into the expected responsibilities of the position will be essential. Be open and honest about life beyond the office place during the interview process.   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  10.  

    Customer Support Interview

    Anonymous Interview Candidate  in  Chicago, IL
    Anonymous Interview Candidate in Chicago, IL
    Application Details

    I applied through an employee referral. The process took 4+ weeks - interviewed at Sprout Social in April 2011.

    Interview Details

    The interview process usually entails meeting with the internal recruiter for your department. There are 3-4 recruiters for the major areas of Sprout. They will explain the role to you, introduce you to a few of your potential coworkers, take you on a tour of the office (the best part!). Then they get down to finding out about your experience and evaluating whether or not you'd be a good fit.

    Interview Questions
    • It's been a while since I have interviewed but I was asked to present a case of a company who would use our tool to do social media and what aspects they would find valuable in the tool. I had to come up with specific examples of features, like what keywords I would search for to help my company identify tweets and potential customers using Sprout Social's keyword search functionality.   Answer Question
    Negotiation Details
    This was at the beginning of Sprout's "life" so there wasn't a lot of room for negotiation but the starting salary was very close to what I was already making and included full benefits which was very important going from a large corporation to a smaller startup.
    Accepted Offer
    Positive Experience
    Average Interview
  11.  

    Product Marketing Specialist Interview

    Anonymous Interview Candidate  in  Chicago, IL
    Anonymous Interview Candidate in Chicago, IL
    Application Details

    I applied online. The process took 2 weeks - interviewed at Sprout Social in May 2014.

    Interview Details

    I applied for this position via LinkedIn as well as a direct message to the recruiter. There was a delay in the initial outreach but after the initial communication, things moved quickly. In about two weeks, I moved through a 1:1 call with the recruiter, then a 1:1 with the hiring manager, and finally an in-person interview. The process was incredibly efficient in comparison to others I have been involved in. The recruiter made sure I stayed up-to-date on the process and checked in to see if I had questions. The in-person interview was one of the best interviews I've been a part of--it was educational, fun, and diverse. And every person I met was insightful, welcoming, and challenging. It was a no-brainer to accept the position.

    Interview Questions
    • I don't know that I have an answer to this. The interview was incredibly smooth and conversational so I never felt targeted with "impossible" questions.   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview

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