SquareTrade Interview Questions & Reviews

Updated Aug 23, 2014
Updated Aug 23, 2014
18 interviews

Interview Experience

Interview Experience

69%
15%
15%

Getting an Interview

Getting an Interview

73%
26%

Interview Difficulty

2.9
Average

Interview Difficulty

Hard

Average

Easy

Candidate Interview Reviews

Sort: Popular Date Difficulty
  1.  

    Sales Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I interviewed online. The process took 2 weeks - interviewed at SquareTrade in April 2012.

    Interview Details

    Relatively structured process for being a small company. Met with a variety of staff but had to ask to talk with the main recruiter contact after the initial interview on site which was a bit odd. Instead of this person taking me to the interview locations I had to ask other people to speak with this person.

    Interview Questions
    No Offer
    Neutral Experience
    Easy Interview
  2. 1 person found this helpful  

    Area Manager Interview

    Anonymous Employee  in  San Francisco, CA
    Anonymous Employee in San Francisco, CA
    Application Details

    I interviewed through a recruiter. The process took 2+ weeks - interviewed at SquareTrade in August 2014.

    Interview Details

    Cancelled my 1st interview on my way there and seemed unapologetic about it. Then when I interviewed the next week they seemed uninterested content with mediocrity. I felt like this was one big waste of my time and this company, although it has a good service, has a poor infrastructure with disgruntled employees.

    Interview Questions
    Reasons for Declining

    I was just amazed that this company actually saw it as less of a value for a person to add value. It really seemed like this company was ok existing in a vacuum. The marketing department does a great job painting an inaccurate picture of this organization. I would take a job at this company no matter how much they paid. Oh and the pay is LOW! You can tell alot about a company by the way they treat their guests. First off my initial interview was cancelled less than an hour before it was scheduled and they were not even apologetic about it. I actaully contacted them to see if we could proceed.

    Then after getting there I wasn't offered a drink of water or anything until half way into the interview. To top it all off they were fairly unapologetic about what happened with my cancelled interview. The biggest turn off was that two of the individuals had their phones on vibrate and picked it up during the interview.

    I felt as though I had a great deal to bring to the table to improve the organization and they seemed to shun that. One individual even debated with me that in a company that is growing as fast as they are that the manager should keep to task and not spend any strategic time.

    To Top it off the pay range is extremely LOW!

    No Thanks!

    Declined Offer
    Negative Experience
    Average Interview
  3.  

    Systems Administrator Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed online. The process took 1+ week - interviewed at SquareTrade.

    Interview Details

    Found on Craigslist. Initial response was fast with 30min phone screen. The interview was comprehensive. Met 4 people on first visit. Questions were technical in nature and social for a culture fit.

    Interview Questions
    • Though not a difficult question, they did ask to resolve a current issue with a netapp filer. It ended up being a networking question and was straight forward to resolve.   Answer Question
    Negotiation Details
    Straight forward with no little back and forth. It was a fair market offer inline with expectations
    Accepted Offer
    Positive Experience
    Average Interview
  4. We want your feedback – Is this interview information helpful to you?  Yes | No
  5.  

    Claims Agent Interview

    Anonymous Interview Candidate  in  San Francisco, CA
    Anonymous Interview Candidate in San Francisco, CA
    Application Details

    I interviewed online. The process took 2 weeks - interviewed at SquareTrade in October 2012.

    Interview Details

    The interview process at SquareTrade involves multiple managers asking you various questions about your work ethic, your goals for success and your knowledge of extended warranties. I enjoyed the supervisors and their dedication to the work.

    Interview Questions
    • They asked hypothetical questions that involved complex math solving, something I'm not very good at.   Answer Question
    Negotiation Details
    They made me sign a welcome contract.
    Accepted Offer
    Positive Experience
    Difficult Interview
  6.  

    Accountant Interview

    Anonymous Employee
    Anonymous Employee
    Interview Details

    Great experience. Nice people and fantastic office.

    Interview Questions
    No Offer
  7.  

    Analyst Interview

    Anonymous Employee  in  San Francisco, CA
    Anonymous Employee in San Francisco, CA
    Application Details

    I interviewed online. The process took 1 week - interviewed at SquareTrade.

    Interview Details

    Scheduling the interview was fine, but the interviewers were all running late. I suppose it was a busy day.

    Interview Questions
    No Offer
    Neutral Experience
    Average Interview
  8.  

    Software Engineer Interview

    Anonymous Interview Candidate  in  San Francisco, CA
    Anonymous Interview Candidate in San Francisco, CA
    Application Details

    interviewed at SquareTrade in April 2012.

    Interview Details

    good , responsive, quick

    Interview Questions
    • nothing diffcult, you know minimum java, jboss you know better than the guy who is interviewing you   Answer Question
    Negotiation Details
    as much as you can
    Accepted Offer
  9. 1 person found this helpful  

    Senior Accountant Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I interviewed online. The process took 5 days - interviewed at SquareTrade.

    Interview Details

    I was contacted via email a few days after I submitted my resume. A few days after that I had a phone interview with the HR person. Typical questions about background and skills were asked.

    Interview Questions
    • I was asked when I graduated college. Aren't they not supposed to ask that?   Answer Question
    No Offer
  10. 1 person found this helpful  

    Entry Level Technical Support Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I interviewed online. The process took 2 weeks - interviewed at SquareTrade.

    Interview Details

    Applied online on their website and received a phone interview in about a week.
    By the end of the week was called in for an in-person interview.
    Met with a total of 5 people during the interview process and was told to wait until the end of the week for a response.

    Interview Questions
    No Offer
    Average Interview
  11. 1 person found this helpful  

    TV Technician/Analyst Interview

    Anonymous Interview Candidate  in  San Francisco, CA
    Anonymous Interview Candidate in San Francisco, CA
    Application Details

    I interviewed online. The process took 3 weeks - interviewed at SquareTrade in September 2013.

    Interview Details

    I contacted Square Trade in response to an online ad by sending in a cover letter and resume via email. About a week later I got a response email from their HR Recruiter, who set up a phone interview with me. After the phone interview was nearly over the recruiter said she was interested in pursuing my candidacy further and asked when I could come in for an in-person interview. She said their hiring time table was a little crunched so I would need to come in as soon as possible.

    The in-person interview turned out to be 3 in-person interviews in succession, the first with a colleague from the team I would be working with and one of the team managers, the second with two higher up managers, and the third with one of the managers from a different team. All of them were very courteous and welcoming, and asked many of the same questions, but not to an extent I felt put on the spot.

    Interview Questions
    • 1. Has there ever been an instance where you overrode company policy in favor of customer service?

      2. Please describe yourself in three words
        View Answer
    Negotiation Details
    Negotiation was mostly verbal, with a couple of edits to the cover letter before acceptance
    Accepted Offer
    Positive Experience
    Difficult Interview

Worked for SquareTrade? Contribute to the Community!

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.