The process took a day - interviewed at St. Jude Children's Research Hospital in June 2010.
Interview Details – After completing my MBA, St. Jude ALSAC was at the top of my list of potential employers. Their mission is inspiring and truly something I am passionate about. I was aware that the interview process could take 4-6 weeks, so I was prepared for a long wait. And that's exactly what I got!
One month after my resume submittal, I was contacted by the hiring manager and over the next several weeks of back-and-forth emails, we scheduled 2 separate phone interviews with 4 people. Both were about 30 minutes each, the questions were personality-focused and not too in-depth. Both interviews went very well and I received highly complimentary responses from all via email. I kept in touch with the hiring manager regularly via email over the next month and was then invited to Memphis for a half-day interview with 10 people. It was a rather draining experience, but it went wonderfully and I was pleased. They ask a lot of behavioral questions - nothing too complex. Just be ready to speak in length, with confidence, about your experiences. I spoke with the hiring manager the day after the interview and again a few days later to share my portfolio and recommendation letters.
Here's where it gets strange. 2 weeks go by without any contact. I sent the hiring manager a brief email to check in to which she responded several days later thanking me for my patience as they review candidates. She also noted that they were going through a reorg and the hiring process was going to take longer than expected. A MONTH goes by with no word. I send another email to check in, state my continued interest and ask how the hiring process is coming along.... and I never heard back. No rejection letter - nothing. This was several months ago. The job is still posted on their website and to my knowledge, the hiring manger still works there.
Obviously, I am disappointed by the total lack of response. I find this lack of professionalism alarming if it is any indication of how the organization is run.
In summary, the interview process is thorough and engaging, but the post-interview management is exceptionally amateurish -- especially coming from a "world renowned" brand.
I accepted another job with a wonderful company - no small feat in this economy, I know -- but the sting of this interview process has continued to nag at me. Thanks for the opportunity to share! Hang in there, job seekers :)
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