Staples

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Staples Customer Service Representative Interview Questions & Reviews

All Interviews Received Offers

Getting an Interview  

50%

Interview Experience  

66%
33%
0%

Interview Difficulty  

Average Difficulty
3 candidate interviews Back to all interview questions
Relevance Date Difficulty
in

Accepted Offer

Positive Experience

Very Easy Interview

Customer Service Representative Interview

Customer Service Representative
Brooklyn, NY

I applied online and the process took 1 week - interviewed at Staples in July 2009.

Interview Details – Applied online, contacted within a week to come in for an interview. Realized that anyone that was called to come in for the "interview" already got the job.

Interview Question – No questions asked. The store manager had our resumes already and just gave us a presentation as a group, made us watch a video, and then we filled out paperwork.   Answer Question


Accepted Offer

Positive Experience

Very Easy Interview

Customer Service Representative Interview

Customer Service Representative
Florence, KY

I applied online and the process took 2+ weeks - interviewed at Staples in August 2011.

Interview Details – Emailed back promptly but took forever to hire. There is a phone interview and then one in person. The interview and introduction was fantastic. Reasonable questions and honest answers.

Interview Question – WILL ASK IN DETAIL ABOUT PREVIOUS WORK.   View Answer


Declined Offer

Neutral Experience

Easy Interview

Customer Service Representative Interview

Customer Service Representative
Roxbury Township, NJ

The process took a day - interviewed at Staples in July 2009.

Interview Details – Typical Questions gauging how i would handle customers and math skills

Interview Question – How do you handle Difficult Customers   Answer Question

Reason for Declining – Got a better offer

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The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

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