Staples Customer Service Representative Interview Questions

Updated Oct 17, 2014
Updated Oct 17, 2014
4 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

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Customer Service Representative Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied online – interviewed at Staples.

Interview Details

Applied through a website called "learn up" had 3 person interview, very standard questions- what are your strengths, weaknesses. Situational question "give an example of giving excellent customer service", etc. hired for back to school rush.

Interview Questions
Negotiation Details
No negotiation
Accepted Offer
Average Interview

Other Interview Reviews for Staples

  1.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Florence, KY
    Anonymous Interview Candidate in Florence, KY
    Application Details

    I applied online. The process took 2+ weeksinterviewed at Staples in August 2011.

    Interview Details

    Emailed back promptly but took forever to hire. There is a phone interview and then one in person. The interview and introduction was fantastic. Reasonable questions and honest answers.

    Interview Questions
    • WILL ASK IN DETAIL ABOUT PREVIOUS WORK.   View Answer
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Brooklyn, NY
    Anonymous Interview Candidate in Brooklyn, NY
    Application Details

    I applied online. The process took a weekinterviewed at Staples in July 2009.

    Interview Details

    Applied online, contacted within a week to come in for an interview. Realized that anyone that was called to come in for the "interview" already got the job.

    Interview Questions
    • No questions asked. The store manager had our resumes already and just gave us a presentation as a group, made us watch a video, and then we filled out paperwork.   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  3.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Roxbury Township, NJ
    Anonymous Interview Candidate in Roxbury Township, NJ
    Application Details

    The process took a dayinterviewed at Staples in July 2009.

    Interview Details

    Typical Questions gauging how i would handle customers and math skills

    Interview Questions
    Reasons for Declining

    Got a better offer

    Declined Offer
    Neutral Experience
    Easy Interview

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