Post a Salary or Review

Advanced

Staples Easy Tech Expert Interview Questions & Reviews

Post an Interview

Web: www.staples.com | HQ: Framingham, MA

Connections

Updated Dec 15, 2011 – Interview questions and reviews posted anonymously by interview candidates.

Difficulty Rating [?] Based on 4 ratings

2.5

“Easy” Interview

Interview Experience [?] Based on 4 ratings

Positive	75%
Neutral	25%
Negative	0%

Staples has 41,361 connections on Glassdoor

See Who You Know

Hide Filters

1–4 of 4 Staples Interviews

Sort by

2.0

Easy Interview

Overall Positive Experience

Received and Declined Offer

Interviewed Dec 2011 in Milton, GA (took 2 days)

Spoke at length with General Manager, then spoke with District manager the next day. They asked the typical questions such as: describe a time when things didn't go the way you hoped; describe an event in your experience that you are proud of; what is your attitude towards working with people of diverse backgrounds; how have you worked to grow your employees, etc.

Interview Questions

How do you feel about working with customers and employees of diverse cultural backgrounds?

Answer Question

Reason for Declining

Salary offered was way too low for what I needed

Other Details

I Applied Online and the interview consisted of a Group/Panel Interview.

Helpful Interview?

Yes | No

Inappropriate?

4.0

Difficult Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Aug 2011 (took 5 days)

The hiring process has been quite smooth. I initially interviewed with two assistant managers. Upon completion, I interviewed with the store manager. All went as expected and well.

Interview Questions

Why should we hire you?

Answer Question

Negotiation Details

Not so much. I asked for more than we settled on. Basically, I was told that the position capped out at 10 an hour.

Other Details

I Applied Online and the interview consisted of a Phone Interview, a Skills Test, a Personality Test and a Background Check.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Feb 2011 (took 2 weeks)

I was called to interview for the ETE position, and was first met by the assistant manager of the location that I had applied. He was a nice guy, asked the standard questions about past work experience, and did a little role play. If a customer comes in to buy a laptop, what are you going to try and add on to the sale? Things of this nature...This interview went well, and I was called back a week later to interview with the general manager. It was in his office that I met with him 1:1, but the district manager was also listening in on speaker phone. Once again, they ran through different scenarios such as what I would do if there were an unhappy customer. I was caught off guard by their unsatisfaction with my answers, as they kept prodding me to go deeper and elaborate on things (I thought I had done a sufficient job). It was for this reason that I thought I blew it, and was not going to get a call at all. To my surprise, I was called about a week later, and offered a position. I'm excited to start with Staples, but the interview process was a little longer than I thought it should be.

Interview Questions

Can you tell us of a past experience where a customer was upset, and what you did to fix the situation?

Answer Question

Other Details

I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview and a Background Check.

Helpful Interview?

Yes | No

Inappropriate?

1.0

Very Easy Interview

Overall Neutral Experience

Received and Accepted Offer

Interviewed Jul 2010 in Jackson, CA (took 3 months)

I applied online, then came into the store and talk to the store manager. He said he was looking for someone to work on computers which i said would be perfect for me. He said it was gonna be awhile before he would be doing any hiring. So i came in every week for a month and bugged him. Finally it was time for an interview. After five interviews and computer test i had a job. A job that paid min. wage.

Interview Questions

tell me about a time where you worked on computers

Answer Question

Negotiation Details

what negotiation i was told what i would be paid and if i didn't like it i could go else were.

Other Details

I Applied Online and the interview consisted of a 1:1 Interview, a Group/Panel Interview, an IQ/Intelligence Test, a Skills Test and a Background Check.