Glassdoor is your free inside look at Staples interview questions and advice. All 306 interview reviews posted anonymously by Staples employees and interview candidates.
Staples Interview Questions & Reviews
Getting the Interview 306 Interviews
Interview Experience 289 Ratings
Copy Center Associate at Staples
No Offer – Interviewed in Jun 2010 – Reviewed May 17, 2013 New
Interview Details – Was trying for the production side and was interviewed from the manager on the retail side. She didn't know the correct questions to ask about the position.
Interview Question – Who is your role model? Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
Cashier/Sales Associate at Staples
Accepted Offer – Interviewed in Madison, AL – Reviewed May 14, 2013 New
Interview Details – I applied online and was called back by a manager to come in for an interview the following day. The process was fairly quick- I went into his office and he asked me a few questions and had me fill out some paperwork. He was very flirty and unprofessional (later on after I got the job he continued being this way-such a creeper). I initially applied for a position in the copy center and told that's what I'd have, but they put me on a cash register and I didn't do anything else other than stock once for the two months that I worked there. I was given a shirt uniform that day three times larger than my body and told to "make it work". The rest of the process was ridiculous, as I watched videos all day that they considered "training". Overall, it was a bad experience.
Interview Question – "Why do you want to work at Staples?" View Answer
Negotiation Details – There was absolutely NO negotiation- the manager didn't even tell me what the pay was until well into the interview. Surprise, surprise, it was minimum wage.
Helpful Interview?
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Senior QA Tester at Staples
Accepted Offer – Interviewed in Apr 2013 – Reviewed May 14, 2013 New
Interview Details – Hiring and Interview Process was smooth. I came through an Agency.
Interview Question – Can you tell me about a worst case scenario which you have faced? Answer Question
Negotiation Details – I did not negotiate
Helpful Interview?
Yes |
No
Problem with this interview?
Sales Manager at Staples
Accepted Offer – Interviewed in Rialto, CA Apr 2009 – Reviewed May 12, 2013 New
Interview Details – HR recruiter calls for phone interview, then interview with District Manager. If you are chosen, then HR sends a letter confirming salary and starting date.
Interview Question – What is your weakness and how did you develop that? View Answer
Negotiation Details – salary negotiation may be challenging but experience and education should justify the number
Helpful Interview?
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No
Problem with this interview?
Sales Associate/Cashier at Staples
No Offer – Interviewed in South Plainfield, NJ Jan 2013 – Reviewed Apr 28, 2013
Interview Details – Applied online, long and tedious process. Never got a reply.
Interview Question – How I acted in High School with others. Answer Question
Helpful Interview?
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No
Problem with this interview?
Easy Tech Associate at Staples
Accepted Offer – Interviewed in Lynchburg, VA May 2009 – Reviewed Apr 26, 2013
Interview Details – After applying for a sales position (though my resume showed IT experience in school and other jobs) I was called in for a new position they had created for their new Easy Tech department. The online application included a personality survey which seemed to indicate to them a resistance to leadership and or sales environments as most of the questions posed were asking if I would be comfortable selling and taking leadership. I was fine with both, though some prior experiences led me to be reluctant to lie to customers as I was directed in a previous job. The first interview was with the store manager and the assistant stock keeping manager. The store manager was the most apprehensive. This led to a second interview with the sales manager (who would be my supervisor) and the Tech Expert (a sales position normally) who asked basically the same questions along with questions about prior successes in sales and whether I was interested in moving up with the company in the future. The Sales manager asked me a few questions testing my PC repair knowledge. They seemed to want a more 'bubbly and effervescent' personality but they hired me as the most qualified applicant.
Interview Question – The manager insisted I should be available on Sundays because they require that from all their applicants. Answer Question
Negotiation Details – The only negotiation was about Sundays and that I required as close to 40 hours a week as they could manager for a part time position. They hired me despite not working Sundays and mostly kept me above 30 hrs a week for almost 3 years.
Helpful Interview?
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No
Problem with this interview?
Copy Center Associate at Staples
Accepted Offer – Interviewed in New York, NY Sep 2012 – Reviewed Apr 24, 2013
Interview Details – I applied online for a Sales Associate position. I received a call a few weeks later for an interview at a nearby store. The store didn't have an opening for a Sales Associate, but they had an opening for a Cashier and a Copy Center Associate. I went through a quick, over-the-phone interview. Then they invited me to the store for another interview. A week later they called and offered me the job as a Copy Center Associate.
Interview Question – My interviews consisted of basic questions for a retail position. I was asked about my experience and how I handled difficult situations at past jobs. Answer Question
Helpful Interview?
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No
Problem with this interview?
Office Supply Associate at Staples
Accepted Offer – Interviewed in Houston, TX – Reviewed Apr 24, 2013
Interview Details – Quick
Interview Question – Most of the ridiculous interviewing questions are actually part of the questionnaire when you apply online. They also ask you the same questions over and over with different phrasing. Answer Question
Negotiation Details – Mostly, they asked me what I thought good customer service was.
Helpful Interview?
Yes |
No
Problem with this interview?
Cashier at Staples
Accepted Offer – Interviewed in Westbury, NY Jan 2013 – Reviewed Apr 18, 2013
Interview Details – unstructured interview
Interview Question – Would you leave this job, when you find a better one? Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
EasyTech Associate at Staples
Accepted Offer – Interviewed in Mar 2013 – Reviewed Apr 22, 2013
Interview Details –
Call to ask if your local store is currently hiring and if they are apply online. Call back within a week and ask if you can speak with the hiring manager, they will most likely give you an interview. You will first interview with an assistant manager and then the general manager. Dress business casual (as nice as you can without a suit).
There was no drug test when I interviewed but this may vary from store to store.
Interview Question – They ask a lot of questions about your previous work experience and how you handle situations such as customer complaints and what you would do if you do not know the answer to a question. Answer Question
Negotiation Details – Part time wages for associates start around $7-$8 depending on experience. There is not much room for negotiation.
Helpful Interview?
Yes |
No
Problem with this interview?
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