Staples Interview Questions & Reviews
Updated May 24, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 171 ratings |
Interview Experience [?] Based on 171 ratings
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Resident Easy Tech at Staples
Posted Dec 3, 2011
1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Oct 2009 in Ankeny, IA (took 1 week)
Applied online, got a call back a few days later. Went to a first interview with the Sales Manager, and then he had me interview with the General Manager the next day. GM offered me the job.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview, a Personality Test and a Background Check.
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Helpful Interview?
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No
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Sales Associate at Staples
Posted Dec 2, 2011
1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Dec 2011 in Irving, TX (took a day)
The interviewer was polite, friendly and asked the questions he needed to ask. The store was neat and clean. I immediately felt it would be a good place to work. I was brought to the back to a small office to speak with the Asst. Store Manager (when I arrived I waited for a bit while he helped a customer; chatted with the cashier on duty).
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
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Helpful Interview?
Yes |
No
Inappropriate?
Senior Financial Analyst at Staples
Posted Nov 22, 2011
3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Oct 2011 (took a day)
The interview process was very interesting at Staples. I was greeted by one individual who was very nice and personable and was looking to mainly understand my long-term goals so they could be sure to hire someone that would stay with them for a long period of time. My next interview was somewhat colder-feeling, and the interviewer was "politely rude", meaning it was almost a stress-test type of interview to see how you handle it, and although it went OK, it wasn't an environment I wanted to be a part of.
Interview Questions
Other Details
The interview consisted of a Personality Test and a 1:1 Interview.
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Helpful Interview?
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Business Development Associate at Staples
Posted Nov 22, 2011
3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Oct 2009 (took 3 weeks)
Initial interview was over the phone with the recruiter. The recruiter asked basic questions about my job history listed on my resume. The recruiter felt I would be a good fit for the position and passed me onto the next step in the process - a face to face with the District Sales Manager. Met with the DSM for an hour and was passed onto the next step which is an interview with the Regional Sales Director. I had an hour phone call with the RSD, covered my work history, and lastly my work ethic. The RSD was impressed with my background and skills. He had the recruiter call me the same day with an offer. I negotiated the base and quickly accepted.
Overall, a positive experience. My advice to applicants is to learn everything they can about the company and the position - basically do your research. You will be 2 steps ahead of the other applicants.
Negotiation Details
I was able to negotiate the base salary but it's important to consider the other benefits you will be receiving. I took a slightly lower base than my previous job but other benefits more than made up in additional compensation.
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview, a 1:1 Interview and a Background Check.
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Helpful Interview?
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Sales Manager at Staples
Posted Nov 17, 2011
3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Sep 2011 (took 2 weeks)
First had phone interview with HR manager. Covered basic expectations of applicant that they were looking for the fill the position. Asked basic questions regarding how I would handle certain situations involving customer or employee issues. Asked about a time that I had dealt with a difficult customer and turned the situation around to result in a positive experience. One-on-one interview with store manager and district manager. More of the same questions, and setting expectations for the person who would be placed in the position.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview and a Background Check.
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Wireless Consultant at Staples
Posted Nov 12, 2011
2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Oct 2010 in Silver Spring, MD (took 2 days)
I had to first apply online. At the first interview, I spoke with one of the Assistant Managers, who told me I would probably deserve to get paid moer for the amount of work I would be doing. He also proposed a scenario in which I tried to sell a computer to a woman in her dvanced years. At the second interview, I spoke with the General Manager who told me what would be expected of me as part of the sales team. He was the one who hired me, and brought me on a few weeks later.
Interview Questions
Negotiation Details
Considering I did not have retail experience at the time, I do not think I would have had enough leverage to up my starting salary. But if someone who had lots of sales experience applied, and they needed to fill the position, they might have had a better chance of upping the theirs.
Other Details
The interview consisted of a 1:1 Interview.
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Cashier at Staples
Posted Oct 28, 2011
3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Oct 2011 in Phoenix, AZ (took a day)
Came in early, waited for the assistant manager to get my paper and sat down in the office section. Asked me situation questions. Lasted about 20 minutes. Told me to follow up in a few days. I called and said they were still interviewing and would let me know at the end of the week. Still haven't heard anything. All in all it was okay. It's easier if you're good at answering situational questions.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
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Helpful Interview?
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No
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Customer Service Representative at Staples
Posted Oct 24, 2011
2.0
Easy Interview
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Overall Neutral Experience
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Received and Declined Offer
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Interviewed Jul 2009 in Roxbury Township, NJ (took a day)
Typical Questions gauging how i would handle customers and math skills
Interview Questions
Reason for Declining
Got a better offer
Other Details
The interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Cashier at Staples
Posted Oct 21, 2011
1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Oct 2011 in Aiken, SC (took 2 days)
they just ask me a few question, than told me to come a couple days later to interview with another manager. when i came back the second time the interviewer asked me a couple of the same questions, then offered me the job....
Interview Questions
Other Details
The interview consisted of a 1:1 Interview, an IQ/Intelligence Test, a Personality Test, a Drug Test and a Background Check.
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Helpful Interview?
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No
Inappropriate?
Sales Associate at Staples
Posted Oct 20, 2011
1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Oct 2011 (took a day)
The interview was super easy but the job is awful.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview.
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Helpful Interview?
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