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Staples Sales Manager Interview Questions & Reviews

Updated Jun 18, 2014
All Interviews Received Offers

Getting an Interview  

50%
33%
8%

Interview Experience  

66%
16%
16%

Interview Difficulty  

Average Difficulty
14 candidate interviews Back to all interview questions
Relevance Date Difficulty
in

Accepted Offer

Positive Experience

Easy Interview

Sales Manager Interview

Sales Manager
Ithaca, NY

I applied through other source and the process took 2 days - interviewed at Staples.

Interview Details – General questions on Customer Service, Sales and P&L Management, General review of Operations procedures and Product Procurement. Examples of Customer service and sales performances and greatest accomplishments. Local connections and events that I was a part of.

Negotiation Details – No negotiating allowed


Accepted Offer

Neutral Experience

Sales Manager Interview

Sales Manager
Indianapolis, IN

Interviewed at Staples

Interview Details – Hiring and interview was easy, as I was known by hiring manager. We had traned for the promotion to sales manager for about a year before the promotion.

Interview was straight forward, we spoke about long and short term goals for the store, then moved onto situation questions regarding employees.

Interview Question – You have a customer who is upset with an associate (employee), how do you handle the situation?   Answer Question

Negotiation Details – There was no negotiation, I was offered a salary and bonus structure. I could accept or decline.


Declined Offer

Positive Experience

Average Interview

Sales Manager Interview

Sales Manager
Dayton, OH

I applied through an employee referral and the process took 3 weeks - interviewed at Staples in May 2013.

Interview Details – Management was excellent to follow up. I felt in the loop. HR is slow to respond though.

Interview Question – If you do not get this position, what are your plans next?   View Answer

Reason for Declining – Persona;


Accepted Offer

Positive Experience

Easy Interview

Sales Manager Interview

Sales Manager
Rialto, CA

I applied in-person and the process took 3 days - interviewed at Staples in April 2009.

Interview Details – HR recruiter calls for phone interview, then interview with District Manager. If you are chosen, then HR sends a letter confirming salary and starting date.

Interview Question – What is your weakness and how did you develop that?   View Answer

Negotiation Details – salary negotiation may be challenging but experience and education should justify the number


Accepted Offer

Positive Experience

Average Interview

Sales Manager Interview

Sales Manager
Cleveland, OH

I applied online and the process took 2 months - interviewed at Staples in November 2011.

Interview Details – Pretty basic, just wanted to know if I had personal experience selling, and if I could train others to do so. Asked about ability to sell protection plans. Asked about technology experience and if I knew computers.

Interview Question – Give an example of selling a service plan to a customer.   Answer Question

Negotiation Details – Wasn't one.They threw out a number and I accepted.


Accepted Offer

Positive Experience

Average Interview

Sales Manager Interview

Sales Manager
Houston, TX

I applied online and the process took 5 months - interviewed at Staples in April 2012.

Interview Details – Interview process took months, called and talked to DM often. Had a total of 4 interviews.

Negotiation Details – Was able to get just under what I asked for, so really not bad.


1 person found this helpful

No Offer

Negative Experience

Average Interview

Sales Manager Interview

Sales Manager
Dallas, TX

I applied online and the process took a day - interviewed at Staples in October 2011.

Interview Details – Worst possible interview scenaro. I have applied at multiple locations as I am looking to relocate. I have had 1 call from a recruiter in Wooster. We had a very nice conversation and I thought did very well when she said she thought I would better serve the company by working in the Austin, Dallas area. GREAT! She said she was going to have the Area Manager call me to continue the interview process and that she would call me in no more that 48 hours. 2 weeks later nothing. Either the Recruiter lied up front or the Area Manager isnt doing her job. Either way. Not at all impressed. Very unproffesional.


No Offer

Neutral Experience

Average Interview

Sales Manager Interview

Sales Manager
Stamford, CT

I applied online and the process took 5 days - interviewed at Staples in June 2011.

Interview Details – Aphone interview with questions that could be found reading my resume. Very cold approach and no much information given about the position offered.

Interview Question – Why you want to leave your current job   View Answer


3 people found this helpful

No Offer

Negative Experience

Average Interview

Sales Manager Interview

Sales Manager
Port Richey, FL

I applied online and the process took 2 weeks - interviewed at Staples in January 2011.

Interview Details – Phone interview pretty much normal normal. She said would send district manager an email and he would contact me. The district manager set up an interview and I meet him at a store. We sat in the middle of the furniture section and had the interview. I have over 15 years experience in sales and management but he said he was concerned because I did not have experience in technology. I told him that I enjoyed new things and am a fast learner. he asked me to list in one minute everything I could seel with a laptop. I said security software, extra battery, flash memory, screen cleaner, paper, printer, extra ink, blank cd's and or floppy's, cool pad, picture paper. he said not bad but I missed the thumb control, the camara and the carry case. He asked a little about my past but was more concerned because I did not know technology. He said he wanted me to interview with one of his managers and they would contact me. I met with a local store manager and after talking a little it was almost the same. She had a sign in her office that said sales and service and asked what that meant to me. i said it meant make the sale and back up the sale with service wich will add to more sales. she said wrong it meant sell the product and sell the service plan. She asked what would happen if i did not have an answer and had to ask for help. I told her no one knows everything and thats what makes for a great team, everyone works togeather for the good of the store and company. She said I was too much into team building and not strong enough as an salesperson for technology. This company seems like it is going away from supplies and want to get into sales of computers and like items. They are looking for computer salespeople with experience but just not saying that.

Interview Questions

  • name everything you would sell with a laptop in one minute   View Answer
  • what does sales and service mean   View Answer


No Offer

Neutral Experience

Sales Manager Interview

Sales Manager

Interviewed at Staples

Interview Details – I got offered the Sales Manager position so I did not interview for this position.

Interview Question – I didn't have an unexpected question.   Answer Question

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