Staples Sales Manager Interview Questions

Updated Jul 6, 2015
18 Interview Reviews

Interview Experience

Interview Experience

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Helpful (2)  

Sales Manager Interview

Anonymous Interview Candidate
Accepted Offer
Positive Experience
Easy Interview

Application

I applied online. The process took 2 weeksinterviewed at Staples.

Interview

Friendly and comfortable interviews. They asked relevant and straightforward questions and answered my questions in a clear manner. Held 2 telephone interviews with HR and 2 face to face interviews. They were punctual and adhered to interview appointment. HR contacted me within 3 days of initial application. Entire process lasted 2 weeks.

Interview Questions

  • How would i handle an upset customer who feels he/she has not received good service.   Answer Question

Other Interview Reviews for Staples

  1.  

    Sales Manager Interview

    Anonymous Employee in Newington, CT
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeksinterviewed at Staples (Newington, CT) in January 2015.

    Interview

    The manager was prompt to the point. Asked all the right questions.she answered all of my questions and explained the position thoroughly. Although I was not as qualified for the position I still thanked her for the opportunity and I am currently still seeking new employment

    Interview Questions

  2.  

    Sales Manager Interview

    Anonymous Interview Candidate in Ithaca, NY
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through other source. The process took 2 daysinterviewed at Staples (Ithaca, NY).

    Interview

    General questions on Customer Service, Sales and P&L Management, General review of Operations procedures and Product Procurement. Examples of Customer service and sales performances and greatest accomplishments. Local connections and events that I was a part of.

    Negotiation

    No negotiating allowed

  3.  

    Sales Manager Interview

    Anonymous Employee
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied through other source – interviewed at Staples in January 2014.

    Interview

    Sat in front of a panel of 5 upper management and asked the same question multiple times, but in different wording and was expected to give a different response each time.

    Interview Questions

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  5.  

    Sales Manager Interview

    Anonymous Interview Candidate in Indianapolis, IN
    Accepted Offer

    Interview

    Hiring and interview was easy, as I was known by hiring manager. We had traned for the promotion to sales manager for about a year before the promotion. Interview was straight forward, we spoke about long and short term goals for the store, then moved onto situation questions regarding employees.

    Interview Questions

    • You have a customer who is upset with an associate (employee), how do you handle the situation?   Answer Question

    Negotiation

    There was no negotiation, I was offered a salary and bonus structure. I could accept or decline.

  6.  

    Sales Manager Interview

    Anonymous Employee in Dayton, OH
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 3 weeksinterviewed at Staples (Dayton, OH) in May 2013.

    Interview

    Management was excellent to follow up. I felt in the loop. HR is slow to respond though.

    Interview Questions

    • If you do not get this position, what are your plans next?   1 Answer

    Reasons for Declining

    Persona;

  7. Helpful (1)  

    Sales Manager Interview

    Anonymous Interview Candidate in Houston, TX
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 5+ monthsinterviewed at Staples (Houston, TX) in April 2012.

    Interview

    Interview process took months, called and talked to DM often. Had a total of 4 interviews.

    Negotiation

    Was able to get just under what I asked for, so really not bad.

  8. Helpful (1)  

    Sales Manager Interview

    Anonymous Interview Candidate in Cleveland, OH
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2+ monthsinterviewed at Staples (Cleveland, OH) in November 2011.

    Interview

    Pretty basic, just wanted to know if I had personal experience selling, and if I could train others to do so. Asked about ability to sell protection plans. Asked about technology experience and if I knew computers.

    Interview Questions

    • Give an example of selling a service plan to a customer.   Answer Question

    Negotiation

    Wasn't one.They threw out a number and I accepted.

  9. Helpful (1)  

    Sales Manager Interview

    Anonymous Employee in Dallas, TX
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 1 dayinterviewed at Staples (Dallas, TX) in October 2011.

    Interview

    Worst possible interview scenaro. I have applied at multiple locations as I am looking to relocate. I have had 1 call from a recruiter in Wooster. We had a very nice conversation and I thought did very well when she said she thought I would better serve the company by working in the Austin, Dallas area. GREAT! She said she was going to have the Area Manager call me to continue the interview process and that she would call me in no more that 48 hours. 2 weeks later nothing. Either the Recruiter lied up front or the Area Manager isnt doing her job. Either way. Not at all impressed. Very unproffesional.

  10.  

    Sales Manager Interview

    Anonymous Employee in Stamford, CT
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 5 daysinterviewed at Staples (Stamford, CT) in June 2011.

    Interview

    Aphone interview with questions that could be found reading my resume. Very cold approach and no much information given about the position offered.

    Interview Questions

    • Why you want to leave your current job   1 Answer
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